Windows 10: BSOD error 0x00000124

Attachment 114444

Hello,

I got 2 consecutive crashes while playing rainbow 6 siege. The first time it simply freeze. The second time I got BSOD.

Can anyone help me pinpoint the problem?

Zip file attached

Thank

:)

 

BSOD 0x00000124

Hi Tyle,

The error code 0x00000124 is usually associated with a hardware driver mismatch. We suggest following the troubleshooting steps suggested on this
article about solving BSOD issues.

Update us with the outcome so we can provide you further assistance.

 

BSOD 0x00000124

Hi Tyle,

Thank you for the update. You are correct a high GPU temperature or outdated drivers can cause blue screen errors. To resolve your issue, we suggest that you update your driver. The steps are found on this

link.

Furthermore, we also recommend that you perform a clean boot. This will help eliminate software conflicts that may have occurred when you updated Windows. To perform a clean boot, here's

how.

Get back to us with the result.

 

The crash dump you posted is reporting a fatal hardware error has occurred, specifically with the microcode of your AMD processor.

1. Let's rule out the more mundane issue of a bad stick of ram. Please run memtest86+ to check for ram errors.

2. It appears you are running the latest firmware for your motherboard, so the normal solution of using the updated microcode via a new firmware version isn't an option. Instead, we are left with using VMware's microcode updater to bring you to the latest AMD microcode.

I have attached a .zip of the updater with the amd microcode files already in place, but if you'd rather do it yourself feel free to follow the instructions VMware provided. Run the "install.bat" file as an administrator and then reboot once it is finished.