Windows 10: BSOD From Driver Issue/memory.dmp File

Discus and support BSOD From Driver Issue/memory.dmp File in Windows 10 Drivers and Hardware to solve the problem; We had a BSOD that I was able to verify came from a driver issue using the driver verifier. Now I just need to figure which driver. I am trying to... Discussion in 'Windows 10 Drivers and Hardware' started by Derek ND, Aug 5, 2022 at 12:22 PM.

  1. Derek ND Win User

    BSOD From Driver Issue/memory.dmp File


    We had a BSOD that I was able to verify came from a driver issue using the driver verifier. Now I just need to figure which driver. I am trying to upload the dmp file but I cannot zip it due to permissions. I am signed into a admin account and have it to have full control, but Windows still will not let me.How do I get this file uploaded and looked at to figure out which driver is causing the problem?

    :)
     

  2. BSOD with DMP files and MSInfo

    I have used the verifier app and collect the dmp files along with the MSInfo32.

    I been receiving the BSOD for a bit and I had the motherboard replace at the Company's helpdesk requested it. I knew that was not the issue. I know is a driver issue but don't know how to fix it and what is exactly causing the issue. I believe is the Cisco
    VPN software that is causing it.

    When the BSOD happened under the verifier app the

    DRIVER_VERIFIED_DETECTED_VIOLATION (xxxxx.sys) The xxxx.sys is the name of the driver that caused the crash.
    If it is listed please note it and tell us what it is.

    the xxxx.sys was something like vpnxxx64.sys I believe..can't remember it exactly.

    here is the link to OneDrive to see the DMP files and the MSInfo32 files.

    022417-11640-01.zip
     
    AzureRookieFL, Aug 5, 2022 at 12:23 PM
    #2
  3. BSOD - Ram issue or driver issue?

    I've been consistently BSODing or the computer completely freezes with the audio stuck these past few days.

    There's been a few different error codes like...

    • Memory_Management
    • Faulty Hardware Corrupted Page
    • Kmode_Exception_Not_Handled
    • Driver_Verifier_Detected_Violation
    There were only 2 dmp files created but, they're linked below.

    https://1drv.ms/u/s!AoJH6vTn1N_ZgTy_4MQj8OVn98WY?e=fNnwKz

    I've tried running memory diagnostics, updating drivers and disk cleanup. Not sure what else the issue might be, could anyone provide some suggestions?
     
  4. Neprut Win User

    BSOD From Driver Issue/memory.dmp File

    Windows BSOD issues - Have DMP files

    The driver verifier is not the issue here.... The whole point of that command is to BSOD your system and to see which drivers are acting up, that is the reason I posted the .dmp file for that BSOD. Of course I would have disabled that after successfully
    getting the system to crash...

    My BIOS is the latest version (American Megatrends Inc. 1.I0, 25-Apr-17), that is the reason the .nfo file is included with the dumps so people are able to see that.

    The SYSTEM_SERVICE_EXCEPTION is indeed the main BSOD caused by main things over the past few weeks, which is what I am trying to fix.

    29JUL - SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

    26JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    24JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

    23JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    22JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

    18JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    ect, ect...

    If older .dmp files are necessary I can always provide.

    Thanks.
     
Thema:

BSOD From Driver Issue/memory.dmp File

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