Windows 10: BSOD from sleep

Discus and support BSOD from sleep in Windows 10 BSOD Crashes and Debugging to solve the problem; As philc43 mentioned, your disk is reporting a good number of paging errors in the event log (194 times on October 18th). It will be useful for us... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Plankton, Oct 18, 2017.

  1. Spectrum Win User

    BSOD from sleep


    As philc43 mentioned, your disk is reporting a good number of paging errors in the event log (194 times on October 18th).

    It will be useful for us to get some additional information about your computer, please run the following from an elevated PowerShell prompt, and then upload the resulting files (they will appear on your desktop).

    Show sleep states:
    Code: powercfg.exe /a > "$home\Desktop\sleep-states.txt"[/quote] Power Report:
    Code: powercfg.exe /sleepstudy /output "$home\Desktop\power-report.html"[/quote] Sleep transition report:
    Code: powercfg.exe /systemsleepdiagnostics /output $home\Desktop\sleepdiag.txt[/quote]
    I'd also recommend you try the following troubleshooting steps, all commands will need to be run from an elevated prompt.

    Rebuild the page file and hibernation file by disabling them, rebooting, and then re-enabling them.

    Disable Page File
    run -> sysdm.cpl -> Advanced tab -> Performance Settings -> Advanced Tab -> Change -> Select "No paging file"

    Disable Hibernation File
    Code: powercfg.exe /h off[/quote] Reboot

    Re-enable paging file
    Go back to the paging menu and select "System managed size"

    Re-enable hibernation file
    Code: powercfg.exe /h on[/quote] Reboot

    Check filesystem:
    Code: chkdsk.exe /R /X C:[/quote] Press "y" to schedule a check on the next reboot, then restart your computer.

    Check disk:
    Install HDTune, run an error scan, post results.
     
    Spectrum, Oct 18, 2017
    #16

  2. Power Report:
    Code: powercfg.exe /sleepstudy /output "$home\Desktop\power-report.html"[/quote] Sleep transition report:
    Code: powercfg.exe /systemsleepdiagnostics /output $home\Desktop\sleepdiag.txt[/quote]
    I'd also recommend you try the following troubleshooting steps, all commands will need to be run from an elevated prompt.

    Rebuild the page file and hibernation file by disabling them, rebooting, and then re-enabling them.

    Disable Page File
    run -> sysdm.cpl -> Advanced tab -> Performance Settings -> Advanced Tab -> Change -> Select "No paging file"

    Disable Hibernation File
    Code: powercfg.exe /h off[/quote] Reboot

    Re-enable paging file
    Go back to the paging menu and select "System managed size"

    Re-enable hibernation file
    Code: powercfg.exe /h on[/quote] Reboot

    Check filesystem:
    Code: chkdsk.exe /R /X C:[/quote] Press "y" to schedule a check on the next reboot, then restart your computer.

    Check disk:
    Install HDTune, run an error scan, post results.[/quote] I did all of that stuff on my system and it did no good, Hibernation did not work either and it boggles my mind why anyone would use it . I have 24gB of memory and it would use 75% of that -SSD's are expensive. I also will not leave my PC on 24 X 7.

    Sorry did not know this was in the BSIOD section.
     
    Josey Wales, Oct 18, 2017
    #17
  3. zbook New Member
    For any BSOD please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums


    Razer and Mbam were problem signatures and faulting applications.
    They have not yet been implicated by windbg.

    The event log displayed that there was an unknown driver that was problematic in the migration.

    Code: Event[15]: Log Name: System Source: Serial Date: 2017-10-18T08:55:59.885 Event ID: 2 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-1FUR131 Description: While validating that \Device\Serial1 was really a serial port, a fifo was detected. The fifo will be used.[/quote] Code: Event[632]: Log Name: System Source: Microsoft-Windows-WPDClassInstaller Date: 2017-10-18T06:29:28.415 Event ID: 25089 Task: Driver Migration Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-QTUK96S Description: It was not possible to access the device () after installing drivers. Error code 0x80070651.[/quote]
     
    zbook, Oct 18, 2017
    #18
  4. Spectrum Win User

    BSOD from sleep

    If you did all of that, do you mind posting the log files so I can look at them? Also, if you don't use hibernation just turn it off, that's fine. The rebuild of hiberfile.sys is only done if you *already* use hibernation.
     
    Spectrum, Oct 18, 2017
    #19
  5. Plankton Win User
    Holy crap, that took a long time.....but HD Tune 2.55 has finally finished.

    Error Scan: No errors, here are the pics.


    BSOD from sleep [​IMG]

    BSOD from sleep [​IMG]

    BSOD from sleep [​IMG]


    Keep in mind my HDD is old...real old.
     
    Plankton, Oct 19, 2017
    #20
  6. Plankton Win User
    How do you post the code so it uses the slider?
     
    Plankton, Oct 19, 2017
    #21
  7. axe0 New Member
    That's done automatically if the code is too large for the post.
     
  8. zbook New Member

    BSOD from sleep

    The HD Tune performed SMART tests on the drive.
    Sometimes the results differ for the SMART depending on which software was used.
    We just had one thread where there were problems seen in one and not another.

    The Sea Tools for Windows has 3 tests: SMART, short, and long generic.
    Run Sea tools for windows on your drive using SMART, short and long generic tests:


    How to use SeaTools for Windows
    http://www.seagate.com/support/downl...ls-win-master/
    How to use SeaTools for Windows
    http://www.seagate.com/support/downloads/seatools/

    Please post images of the results into the thread.

    For the chkdsk testing the results will be in the event.vwr.
    To find the results use the information in this link and post the results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
     
    zbook, Oct 19, 2017
    #23
  9. dk99 Win User
    If you are using a Gigabyte mother board, you may need change the board to solve this sleep problem.
     
  10. axe0 New Member
    Why is that?
     
  11. Plankton Win User
    Yes....why?
     
    Plankton, Oct 23, 2017
    #26
  12. dk99 Win User
    Gigabyte made mistakes in ACPI design. It causes strange waking up BSODs.
     
  13. zbook New Member

    BSOD from sleep

    In post # 19 for the HD Tune you posted images of the error scan and the benchmark. Please post an image of the health scan.
     
    zbook, Apr 5, 2018
    #28
Thema:

BSOD from sleep

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