Windows 10: Bsod happening while watching youtube and playing game.

Discus and support Bsod happening while watching youtube and playing game. in Windows 10 BSOD Crashes and Debugging to solve the problem; hello, i just get randomly BSOD the thing that makes it hard is that i get a new error every time so i do not know the problem. please advice for help... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by xledruidx, Jul 3, 2017.

  1. xledruidx Win User

    Bsod happening while watching youtube and playing game.


    hello, i just get randomly BSOD the thing that makes it hard is that i get a new error every time so i do not know the problem. please advice for help thank you in advance.

    :)
     
    xledruidx, Jul 3, 2017
    #1
  2. tjames818 Win User

    BSOD: driver_irql_not_less_or_equal (e2xw10x64.sys)

    Hello,

    My girlfriend brought a BSOD to my attention while she was on my computer today. She was watching YouTube videos and playing some games on Facebook Apps when she got the BSOD. The information she gave me was directly from the screenshot of the error information
    which is stated below.

    driver_irql_not_less_or_equal

    ERROR: e2xw10x64.sys

    Any idea of what caused this?
     
    tjames818, Jul 3, 2017
    #2
  3. Anderosu Win User
    UNEXPECTED KERNEL MODE TRAP while playing a game

    Hello.

    So after a while, and for no particular reason, the kernel errors stopped. However, they were replaced by another, more devastating and frequent BSOD error (happens when playing any game and EVEN when watching youtube videos fullscreen!).

    It says VIDEO_MANAGEMENT_INTERNAL and happens about once an hour now.

    Here is my memory.dmp. Please help. I can't do anything, can't get a refund either.

    OneDrive
     
    Anderosu, Jul 3, 2017
    #3
  4. zbook New Member

    Bsod happening while watching youtube and playing game.

    usbehci
    usbehci.sys EHCI eUSB Miniport Driver Windows Update
    USBPORT
    USBPORT.SYS USB 1.1 & 2.0 Port Driver Windows Update
    afd
    afd.sys Ancillary Function Driver for WinSock Windows Update

    Code: BugCheck A, {34, 2, 0, fffff801c267319c}*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption[/quote] Code: BugCheck 1A, {8887, ffff8e8000c496e0, ffff8e80068dd6b0, 500}Probably caused by : memory_corruptionFollowup: memory_corruption[/quote] nvlddmkm
    nvlddmkm.sys nVidia Video drivers Download Drivers | NVIDIA
    Get from OEM for laptops

    xmosusbaudiost30A5_x64.sys



    Code: BugCheck 11D, {7, ffffa48503510000, 1000, 23d0000}Probably caused by : memory_corruption[/quote] Code: FlashPlayerPlugin_26_0_0_131.exe[/quote]
    Shockwave Flash


    Code: 01.07.2017 16:47 Application Error Faulting application name: NVDisplay.Container.exe, version: 1.0.0.0, time stamp: 0x5864f993 Faulting module name: NvXDCore.dll_unloaded, version: 8.17.13.7654, time stamp: 0x586508cb Exception code: 0xc0000005 Fault offset: 0x000000000004b8c0 Faulting process id: 0xe20 Faulting application start time: 0x01d2f125c91ba3a5 Faulting application path: C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe Faulting module path: NvXDCore.dll Report Id: e90ded16-a93d-46ff-b7e1-6c6795285f97 Faulting package full name: Faulting package-relative application ID:[/quote]
    Code: Windows failed fast startup with error status 0xC0000001.[/quote]

    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread



    5) Uninstall all Nvidia drivers/softwareThe best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website.
    When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.Display Driver Uninstaller Download version 17.0.6.7:
    Official Display Driver Uninstaller DDU Download


    6) Open device manage
    expand each audio inputs and outputs; and sound video and game controllers
    look for xmosusbaudiost30A5_x64.sys
    right click > view properties > view driver > uninstall
    reinstall: USB Audio Class 2.0 Software | XMOS

    7) Turn off windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

    8) run Memtest86+ for 8 or more passes. When it completes please make an image and post into the thread
    This may take hours so plan to run it overnight.
    http://www.memtest.org/https://answe...f-ecc7b7ff6461

    9)Make sure that there is no over clocking while troubleshooting.

    Sometimes there are problems in the bios that produce bsod.
    The bios in your computer: BIOS Version/Date American Megatrends Inc. E16F4IG6.70C, 22.07.2013


    Please check to see if this is the most up to date version.


    To ensure that there are no improper bios settings please reset the bios.


    Sometimes there can be failure to boot after resetting the bios.
    So please make sure your files are backed up.
    Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free: Macrium Software | Macrium Reflect Free
    And please create a restore point.




    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
     
    zbook, Jul 3, 2017
    #4
  5. @zbook

    Something u have to learn here. The result of an analysis should not be a collection of information which you then post here. Please think about what the individual problems could have together and then make a decision what the solution might be. You make it really easy for you and complicate the work of the other bsod analysts here in the forum. In addition, you make sure that the user may do many unnecessary things until the problem is solved.

    There are many different bugchecks in the dumpfiles with different drivers.
    What would be the first step when you summarize the survey of all bluescreens?

    Code: 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL CAUSED BY: usbehci.sys 0x0000000A: IRQL_NOT_LESS_OR_EQUAL CAUSED BY: memory_corruption 0x0000001A: MEMORY_MANAGEMENT CAUSED BY: memory_corruption 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED[/quote]
     
    BSODHunter, Jul 3, 2017
    #5
  6. The cause for different error codes are usually hardware and lower level problems.

    Memtest should be the first thing the user should do (especially when memory_corruption is shown in the dumps). Having an eye on the disks would be meaningful too, because memory_corruption refers to any type of memory. For this your eventlog diagnose which u use, is perfect.
     
    BSODHunter, Jul 3, 2017
    #6
  7. xledruidx Win User
    picture of winvwer Screenshot - 501a5087cb92af4ecb9dc95f9a3e7727 - Gyazo

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>winver

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0

    Image Version: 10.0.15063.0

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>fchkdsk /scan
    'fchkdsk' is not recognized as an internal or external command,
    operable program or batch file.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    995584 file records processed.
    File verification completed.
    29782 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    Found an unneeded link ($FILE_NAME: "RIOT_I~1.JSO") in index "$I30" of directory "\Riot Games\League of Legends\Config\Champions\Galio\Recommended <0xa,0x6b57>"
    ... repaired online.
    Found an unneeded link ($FILE_NAME: "A674B0~1") in index "$I30" of directory "\Program Files (x86)\Steam\appcache\httpcache\a6 <0x3,0x1708b>"
    ... repaired online.
    Found an unneeded link ($FILE_NAME: "HE3379~1.JPG") in index "$I30" of directory "\Users\Jon\OneDrive\Pictures\snapz\hellhans <0x1e,0x24b10>"
    ... repaired online.
    1310842 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    157630 data files processed.
    CHKDSK is verifying Usn Journal...
    37336488 USN bytes processed.
    Usn Journal verification completed.
    Windows has found problems and they were all fixed online.
    No further action is required.

    975795508 KB total disk space.
    438705904 KB in 378932 files.
    303036 KB in 157631 indexes.
    0 KB in bad sectors.
    1142760 KB in use by the system.
    65536 KB occupied by the log file.
    535643808 KB available on disk.

    4096 bytes in each allocation unit.
    243948877 total allocation units on disk.
    133910952 allocation units available on disk.

    C:\WINDOWS\system32>
    C:\WINDOWS\system32>
     
    xledruidx, Jul 3, 2017
    #7
  8. Bsod happening while watching youtube and playing game.

    Bsod happening while watching youtube and playing game. [​IMG]
    Diagnostic Test
    Bsod happening while watching youtube and playing game. [​IMG]
    RAM TEST

    Bsod happening while watching youtube and playing game. [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    Bsod happening while watching youtube and playing game. [​IMG]



    Bsod happening while watching youtube and playing game. [​IMG]
    Note MemTest86+ V5.01 needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    More Info here: Memory problems. - Microsoft Community


    Make a photo of the result and post it.
     
    BSODHunter, Apr 5, 2018
    #8
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Bsod happening while watching youtube and playing game.

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