Windows 10: BSOD - Hardware Issue? new Memory or new Hard Drive?

Hoping to get some help troubleshooting a BSOD/Shutdown that just occurred. I added two sticks of RAM about 10 days ago to my XPS 8700 and had no problems at all afterward. So yesterday I added a third hard drive and all seemed ok. I was in the process of copying up a folder with photos in the background while I was doing work when I had a BSOD for the first time.


I'm wondering if the cause was the new memory sticks or the new hard drive or both.


I have copied the info below and I also included a link below to a shared folder with my dump data, system info and a screenshot of the errors. Any help would be greatly appreciated!


1 Problem signature

Problem Event Name: BlueScreen

Code: 34

Parameter 1: 51359

Parameter 2: ffff8d81d0c759f8

Parameter 3: ffff8d81d0c75240

Parameter 4: fffff804582c35f0

OS version: 10_0_18362

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 1033



Extra information about the problem

Bucket ID: MEMORY_CORRUPTION_ONE_BIT




2 Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1a1
Parameter 1: ffff8107c19c7440
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18362
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033

Extra information about the problem

Bucket ID: LKD_0x1A1_WIN32K_CALLOUT_WATCHDOG_win32kbase!UserPowerInfoCallout


Description

Faulting Application Path: C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exe



3 Problem signature

Problem Event Name: APPCRASH

Application Name: LogiOptionsMgr.exe

Application Version: 7.12.43.0

Application Timestamp: 5c7b2789

Fault Module Name: LogiOptionsMgr.exe

Fault Module Version: 7.12.43.0

Fault Module Timestamp: 5c7b2789

Exception Code: c0000005

Exception Offset: 000000000007ea43

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 1033

Additional Information 1: 9e0c

Additional Information 2: 9e0c448ccc60a789b4596067e565465f

Additional Information 3: d0aa

Additional Information 4: d0aa2a9202445a8aef107a1648cb02b5



Extra information about the problem

Bucket ID: c7472af9ce5e568dae7861e5be5421a0 2195612457711706528




Link to shared folder with dump data:

https://1drv.ms/u/s!Ai4Ey8jmhE_Pwm0-YyEW_sskpUgb?e=5uHZrx

:)

 

Reinstall Windows 10 to new hard drive

Hi Rodolpho,

We want to know about the issue you're having with your recovery drive. Please answer the questions below:

• Are you trying to reinstall Windows 8 or Windows 10?
• If you already upgraded to Windows 10, were you able to create a new copy of the recovery drive?

We suggest creating a new copy of the recovery drive and then follow the steps provided by Andre Da Costa above this thread.

Update us with the outcome so we can assist you further.

 

Hard drive...or RAM? Help! (BSOD)

Good suggestion. Will keep that in mind as well. Still wondering if it is the hard drive though because when trying to do a new install of windows again, for whatever reason an error came up stating it couldn't write a certain part of it. :O

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?