Windows 10: BSOD Help - nvlddmkm.sys windows 10 system thread exception

Hi Everyone,

Please can you help me with a BSOD error on windows 10. I've attempted a few changes to solve it, including a recent clean windows 10 install, but i have not been able to solve it.


The system BSODs with the error nvlddmkm.sys system thread exception

here is a link to my mini dump, speccy and msinfo32 files after the latest crash


Thanks for your help

:)

 

BSOD problem - System Thread exception not handled - netwtw04.sys

Hi,

Conflicts with the installed driver is one of the possible reasons why you are having an blue screen error code: System Thread exception not handled - netwtw04.sys. To assist you better regarding your blue screen issue, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Have you tried updating your network adapter driver? If not, you can follow the steps on this
  
  link that was provided by JMH (MS-MVP) to update your driver.

Regards.

 

Creators update BSOD: system thread exception not handled (ndis.sys)

Hi Sascha,

Before we proceed on doing other troubleshooting steps, have you tried the steps suggested by
"Marc Cai" in this thread? We also suggest that you try to
use the Windows Update Troubleshooter and see if it helps.

Looking forward to your response.

 

BSOD unhandled system thread exception (dxgmms2.sys)

Old main hard drive died. Got a new HDD. Required a new install of Windows 10 of course. No other hardware changes. Computer was perfectly fine before the complete flattening and reinstall of Windows 10 due to new HDD.

Ever since then, whenever I try to play games I often get a BSOD with the error message: unhandled_system_thread_exception (dxgmms2.sys)

It happens at random times. Sometimes I'm good for hours, but most often it happens within the first 1-20 minutes.

I tried updating my ATI drivers to the latest and it made no difference.

I followed instructions here:

Driver Verifier-- tracking down a mis-behaving driver.

And could not get my computer to boot without BSODing after setting up the verifier, even after doing things like verifier /reset. Ended up having to do a system restore to get back into Windows.

So now I have a bunch of minidump files. I used WhoCrashed to examine them.

The DRIVER_VERIFIER_DETECTED_VIOLATIONs were caused by:

This was probably caused by the following module: vboxnetadp6.sys (VBoxNetAdp6+0xD0E3)

Bugcheck code: 0xC4 (0x2000, 0xFFFFF80EA38AD0E3, 0x0, 0x54525049)

Error: DRIVER_VERIFIER_DETECTED_VIOLATION

file path: C:\Windows\system32\drivers\vboxnetadp6.sys

product: Oracle VM VirtualBox

company: Oracle Corporation

description: VirtualBox NDIS 6.0 Host-Only Network Adapter Driver

I think these are false positives. I'm not running virtual box when I BSOD with the dxgmms2.sys problems. Those BSOD only occur when trying to play games. So it makes sense that there is a problem with a video card driver, not a virtual box network adapter.

The unhandled system thread exception (dxgmms2.sys) were caused by:

This was probably caused by the following module: dxgmms2.sys (dxgmms2+0x4FA76)

Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80582DCFA76, 0xFFFF98014858A558, 0xFFFF980148589D80)

Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

file path: C:\Windows\system32\drivers\dxgmms2.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: DirectX Graphics MMS

Which doesn't really tell me anything new.

I think my next steps is to try to do a full removal of my video card drivers and reinstall them from scratch. Frustrating that this is happening on a fresh Windows 10 install.

Any other ideas or insights?

Edit: Here are the minidumps + .nfo:

https://1drv.ms/u/s!AmHjTJKsG_m3gzwiBZKIZvOeKrYG