Windows 10: BSOD help

Erratic BSOD episodes, sometimes black screens followed by various error messages. Might be several days with no problems then repeated crashes on start up. Never had any crashes with Win 7.


ARNOLD2-PC-Tue_06_07_2016_145654_45.zip (1.49 MB)
Prior attachment empty. Thanks for helping

:)

 

BSOD Help

I have been having quite a few BSOD. I had put windows 10 on my SSD, this being the first one I've ever had I was worried something was faulty with it and it was causing the errors. So I went back to the old reliable HHD and made a fresh install, yet again
BSOD. All of my computer parts are compatible and when tested, scanned etc showed up to be in the best of shape. Most of these errors seem to be kernel related errors, I don't pretend to understand this. Anyways I was going to see if anyone would be interested
in looking at my dmp file and seeing what was wrong.

https://onedrive.live.com/redir?resid=35F315251A006518!1487&authkey=!AKC1Qoyvs9Hd6k4&ithint=file,dmp

 

BSOD - help

Hi I use a program called 'Who crashed' it will read and analyze your dumb files. Let me know how things go.

Resplendence Software - WhoCrashed, automatic crash dump analyzer

 

Dumps are all over the place but most show some type of corruption, memory, thread, stack ...

Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

You can do this on any computer that has a working CD Burner.

You can also use a Flash drive instead of a CD.

Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
Unzip and run Memtest86+ USB Installer.exe.
It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

 

Ran test through 6 cycles and no errors detected. Finally figured out I had to exit the CD to stop the program!
What's the next step?
Thanks again

 

As I said, dumps are all over the place so not much I can glean from them.

Looking at your drivers, many are very old:

Code: 2008/09/24 11:28:20 AM C:\WINDOWS\system32\drivers\SiSRaid2.sys 2008/10/01 02:56:04 PM C:\WINDOWS\system32\drivers\sisraid4.sys 2008/11/03 08:48:14 AM C:\WINDOWS\system32\drivers\adfs.sys 2009/11/10 05:35:15 AM C:\WINDOWS\system32\DRIVERS\VBoxNetAdp.sys 2009/12/01 08:20:08 PM C:\WINDOWS\system32\DRIVERS\EuDisk.sys 2010/01/18 12:40:25 AM C:\WINDOWS\system32\DRIVERS\rcmirror.sys 2010/09/01 12:53:14 AM C:\WINDOWS\system32\DRIVERS\psi_mf.sys 2011/04/11 11:48:16 AM C:\WINDOWS\system32\drivers\iaStorV.sys 2011/06/02 01:56:51 PM C:\WINDOWS\system32\drivers\dccmtr.sys 2012/05/03 12:56:17 PM C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 2012/11/26 04:02:51 PM C:\WINDOWS\system32\drivers\stexstor.sys 2012/12/11 01:21:44 PM C:\WINDOWS\system32\drivers\amdsbs.sys 2013/01/21 11:00:28 AM C:\WINDOWS\system32\drivers\vstxraid.sys 2013/02/04 11:47:18 AM C:\WINDOWS\system32\drivers\bxvbda.sys 2013/02/14 02:11:09 PM C:\WINDOWS\system32\drivers\AtihdW76.sys 2013/03/15 04:39:38 PM C:\WINDOWS\system32\drivers\lsi_sss.sys 2013/03/26 02:36:54 PM C:\WINDOWS\system32\drivers\HpSAMD.sys 2013/06/03 03:02:39 PM C:\WINDOWS\system32\drivers\megasr.sys[/quote] This one 2009/11/10 05:35:15 AM C:\WINDOWS\system32\DRIVERS\VBoxNetAdp.sys belongs to an older Oracle VirtualBox. If you still use it, download and install the latest version which is Version 5.0.20 r106931. Otherwise just uninstall it.

Looking at them, it appears you did an upgrade from Windows 7.

Another is 2010/01/18 12:40:25 AM C:\WINDOWS\system32\DRIVERS\rcmirror.sys

Code: Product: Windows (R) Win 7 DDK driver Company: Windows (R) Win 7 DDK provider Description: HP RC Mirror Miniport Driver[/quote] If it shows in Programs and Features, uninstall Win 7 DDK. Windows 10 version is available here:
Download kits and tools - Windows Hardware Dev Center

With the problems you are having I suggest backing up your data then doing a Clean Install of Windows 10.
For backup I would use Windows 10 - Clean Install

Once the clean install is done, you can install Macrium then use it to copy your data from the backup image to the hard drive.

I'm going to ask a couple of the other BSOD guys to take a look at this and also offer suggestions.

 

Will be away from the PC till next week and will do what you and colleagues recommend. Strangely, running the MemTest last night has helped. No BSOD's today. Is it serendipity or can running the test actually help?

Thanks again,
Arnold

 

Nah, serendipity for sure.

You do have mixed RAM though. If I read it correctly, you have 4GB as 1GB 2GB 1GB.
The two 1GB DIMMs are Manufacturer 7F7FFE0000000000 while the 2GB DIMM Is Manufacturer CE00000000000000.

As a test, remove either the one 2GB DIMM or the two 1GB DIMMs and run for awhile, see if that makes any difference.
You may want to consider replacing all of them with 3 2GB DIMMs, all the same manufacturer, since you are running a 64 versions of Win 10.

Also, please fill out your System Specs as much as you can. See here:

How to fill out System Specs for tenforums.
See here: System Specs - Fill in at Ten Forums

 

I would like you to run a few hard drive tests to see the status of the drive, I've seen these log a few times re-occuring after each other what isn't a good sign.
Run below tests on each partition/drive
Code: Event[0]: Log Name: System Source: disk Date: 2016-06-06T14:30:31.216 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Arnold2-PC Description: An error was detected on device \Device\Harddisk1\DR1 during a paging operation. Event[48434]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2016-06-07T08:27:08.051 Event ID: 98 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: Arnold2-PC Description: Volume K: (\Device\HarddiskVolume4) needs to be taken offline to perform a Full Chkdsk.[/quote]




Diagnostics Test

HDD TEST
*Arrow Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums



Run HDTune to

• scan for errors, no quick scan but full scan
• check the health,
• benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the error scan,
• the health,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

 

I hope I've submitted what you've asked. Ran into trouble trying to get a chkdsk log in Event viewer but I did run it from Win 10. Of course, the PC is currently well behaved. None of the tests run today show errors. Not completely comfortable running up against my minimal level of expertise but will persist with your help.

Thanks

 

I'll wait for the other results

 

What other results? Will be away till Monday but please let me know what your missing.
Thanks

 

Can't find the Seagate short drive but also negative. If you need it I'll send Monday.
Thanks

 

The SeaTools SDST would be nice to have too *Smile

Let us know how your system behaves and report it to us please.

 

The SDST passed 100% but now see my new WD Passport has errors which Windows cannot repair. I'm not certain the BSOD issues began after installing the external hard drive but I had tried uninstalling the drive , with little benefit.

The PC is currently behaving, the Passport is still installed but will probably return it to Costco unless CHKDSK can repair it. I have no idea what role this has played in my BSOD problems. I had a previous WD external die, with data loss.

Thanks