Windows 10: BSOD internal_power_error when removing SD card

Laptop: Lenovo S5 2nd gen, Windows 1809

Memory Dump: https://drive.google.com/open?id=1Vspx-E4v9Ouprweny5TNxFqDfsUEHO0f

:)

 

BSOD internal_power_error when removing SD card

Hi,

The Memory Dump file shows an INTERNAL_POWER_ERROR (a0) caused by the bhtpcrdr.sys :

BugCheck A0, {608, ffffcb8f86824018, 0, 0}

Probably caused by : bhtpcrdr.sys ( bhtpcrdr+16947 )

The bhtpcrdr.sys appears to be a driver for the O2Micro OZ777FJ2 Card Reader.so check that you have the latest driver for the card reader.

Also, try updating the Samsung NVMe driver as older versions of this driver have been known to cause or contribute to INTERNAL_POWER_ERROR (a0) errors.

 

SD card failure

Hi Andrew,

I would need to ask few questions so I can isolate your concern properly. Kindly answer the following:

• Did you get a specific error message?
• What are the troubleshooting steps you have done so far?
• What's the current build of your computer? Press Windows key + R and then type winver.
• Did you try to run a full system scan using your anti-virus? Can you tell us the result?
• Does your SD card has a write protection?

Meanwhile, you may try these troubleshooting steps:

Step 1: Run the Hardware and Devices troubleshooter. Open Settings> Update & Security> Troubleshoot> Hardware and Devices> Run the troubleshooter.

Step 2: Check SD Card in Disk Management.

1. Open Disk Management.
2. Your SD card will appear as a removable disk.
3. Check if it has a drive letter.
4. If it does not show anything, right click the SD card and then select “Change Drive Letter and Paths”.
5. Click “Add” and select a drive letter, then click “OK”.

Step 3: Update SD card driver.

1. Open Device manager.
2. Find your SD card and right click it.
3. Select Properties.
4. Click the driver tab and then select Update Driver.

Note: You may need to use a keyboard and mouse to connect to your laptop to perform the said steps if it does not allow on tablet mode.

 

Card SD problem

Look at this FAQ for information about your SD card:

http://www.windowsphone.com/en-us/how-to/wp8/phones-and-hardware/use-an-sd-card-to-add-space

In part, relating to SD card removal this is what was said:

To safely remove the SD card from your phone

Before you take the card out of your phone, you need to go through a few steps on your phone first. Otherwise, it can cause problems with the card itself or the files on it.

• 
  In the
  App list, tap Storage Sense
  
  .
  
• 
  Tap SD card, pan down and tap Remove SD card, and then tap
  Yes to confirm.
  
• 
  In the Safe to remove message box, tap OK, and then take the card out of your phone.
  

If you don't safely remove the SD card, when you reinsert the card you might see the
Scan SD card and fix errors message box. If that happens, tap
Yes to have your phone scan the card and try to fix any errors. If you see an
SD card scan failed message, insert the SD card into a PC to try and fix it there. To learn more, see this
Microsoft Support article about fixing SD card problems.