Windows 10: Bsod irql_not_less_or_equal

Upgrade to Windows 10 yesterday, from Windows 7 Pro. After a couple of hours of usage, I started getting BSODs, more specifically IRQL_NOT_LESS_OR_EQUAL.

I decided to reset the system, but the same problem keeps occurring. I'm thinking it's a driver issue, but I am not sure.

Blue screen view says "caused by driver ntoskrnl.exe+14cc20.

These BSODs were also occurring when I used the Windows 10 technical preview builds. I reverted back to Windows 7, and the PC ran BSOD-free.

I can barely get anything done before the BSOD occurs. I have attached the minidump file.

:)

 

DRIVER_OVERRAN_STACK_BUFFER Windows 10

The other BSODs i get are

PAGE_FAULT_IN_NONPAGED_AREA (win32kfull.sys)

And

IRQL_NOT_LESS_OR_EQUAL

 

BSOD - IRQL_NOT_LESS_OR_EQUAL

Hi,

I have been experiencing BSODs in the last 4 days.

The last BSOD showed me "IRQL_NOT_LESS_OR_EQUAL" and I don't know what happened.

(I forgot what the previous BSODs error, I believe it was not "IRQL_NOT_LESS_OR_EQUAL").

Here is the link for my last 3 minidumps file and MSinfo32.

Minidump_and_MSinfo32.zip

Please, I need your help.

Thanks.

 

I just received the same thing a few minutes ago, IRQL_NOT_LESS_OR_EQUAL. What did you use to generate the minidump information? I'm wondering if I could use it to figure out what driver is bad ...

Never mind - I see the instructions thread now *Smile

 

Have you tried using blue screen view for additional details?

Anyways, I decided to do some debugging myself, and found the culprit to be an AMD driver. AMD released their Win 10 driver yesterday, but Win 10 automatic update was installing the previous Win 8.1 iteration of the drivers. I noticed this after I wiped all AMD drivers from my PC, but noticed that after 20-30 seconds, they were being re-installed via Windows Update. For those who may be less tech savvy, this could be an issue for them. Luckily, I have Win 10 Pro, which means I can defer the upgrades if I wish. That's what I did end up doing, and then manually installing the Win 10 AMD drivers. PC has worked fine for a little more than an hour so far.

I'm curious, could you perhaps upload your dump files here? I'd like to check them out. I can't guarantee I'll solve your particular issue, but maybe I could help.

 

Sure thing, see attached. With Windows 8.1 I always added updates manually, but elected to receive them automatically with 10. Maybe I need to rethink that. I do have Win 10 Pro so I guess I could defer them.

Blue Screen says something about a mailslot driver. Not sure what that is.

Lenovo W541

 

Netwbw02.sys is an Intel WiFi Driver. Seems like the driver is for Windows 8.1. Try uninstalling the driver, and then see if Intel has WiFi drivers for Windows 10.

 

Thanks - are you using WinDBG to get that info?

 

Yeah.

 

I'll have to try that sometime *Smile Thanks for the quick response. Lenovo had a newer WiFi driver, so I installed that.

 

MrTryfe I looked at your dump file and it says

Code: Use !analyze -v to get detailed debugging information. BugCheck A, {ffffffffffffffff, 2, 0, fffff802b804db7b} *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : atikmdag.sys ( atikmdag+28707 ) Followup: MachineOwner[/quote] I'm sure you know that is your AMD graphics driver and this is your current version

Code: start end module name fffff800`a8070000 fffff800`a957a000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Browse all global symbols functions data Timestamp: Wed Jul 15 20:37:09 2015 (55A70AC5) CheckSum: 014A8B0F ImageSize: 0150A000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] If I may, I would like to try to give you some suggestions on reinstalling your graphics driver, but at this point I am not sure what works with windows 10. I would give it a try anyway. I assume you also know that AMD has had a lot of driver problems with Windows 10 so far.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from https://www.tenforums.com/drivers-har...dows-10-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial http://www.sevenforums.com/tutorials...nstalling.html and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver. These links are for Windows 7 and they work with that, but it's worth a try. Maybe we both can learn something.

If everyone else would start their own thread it would cut down on the confusion.

 

Thanks for the info, essenbe. If my issue persists, I'll create a new thread. Sorry to hijack.

 

I'm sure you know that is your AMD graphics driver and this is your current version

Code: start end module name fffff800`a8070000 fffff800`a957a000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Browse all global symbols functions data Timestamp: Wed Jul 15 20:37:09 2015 (55A70AC5) CheckSum: 014A8B0F ImageSize: 0150A000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] If I may, I would like to try to give you some suggestions on reinstalling your graphics driver, but at this point I am not sure what works with windows 10. I would give it a try anyway. I assume you also know that AMD has had a lot of driver problems with Windows 10 so far.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from https://www.tenforums.com/drivers-har...dows-10-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial http://www.sevenforums.com/tutorials...nstalling.html and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver. These links are for Windows 7 and they work with that, but it's worth a try. Maybe we both can learn something.

If everyone else would start their own thread it would cut down on the confusion.[/quote] Hey Essenbe.

Yeah, I did some debugging myself, and figured out it was the AMD driver for my HD6950. I've taken all the necessary steps to insure a clean install with the new Windows 10 drivers, and PC has been running BSOD free for nearly 9 hours now.

Thanks a lot for your input.

 

No problem, MrTryfe. I don't think you did hijack. I think you started this thread didn't you? Anyway if I can help please let me know.

 

It was me that said I was sorry to hijack *Smile Thanks for the info.