Windows 10: BSOD issue previously thought resolved *MSINFO and DMP file included

Discus and support BSOD issue previously thought resolved *MSINFO and DMP file included in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I've been having an issue with my PC where I occasionally get a BSOD. It has happened while gaming, & while browsing the new edge/chromium... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JawwadA, Mar 12, 2020.

  1. JawwadA Win User

    BSOD issue previously thought resolved *MSINFO and DMP file included


    Hello, I've been having an issue with my PC where I occasionally get a BSOD. It has happened while gaming, & while browsing the new edge/chromium thing. I initially posted here before can't find my old question and the response was to delete and re-install my Ethernet driver, which I did. Didn't happen for a week and then BSOD happened again, which is about the normal frequency.


    BSOD happened around 7:20pm, 7:12 reported on event viewer, which stated it was shut down due to a bug check:


    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 0x0000000000000001, 0x0000000000000009, 0x0000000000000000, 0xfffff8046b7a3726. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: f7b537c6-2245-4d15-8136-6621135eaca0.


    Link to files

    https://www.dropbox.com/sh/levdimjaf05bx26/AADxnfoPC1XQ6KTnneP1TW_Oa?dl=0

    :)
     
    JawwadA, Mar 12, 2020
    #1

  2. BSOD with DMP files and MSInfo

    I have used the verifier app and collect the dmp files along with the MSInfo32.

    I been receiving the BSOD for a bit and I had the motherboard replace at the Company's helpdesk requested it. I knew that was not the issue. I know is a driver issue but don't know how to fix it and what is exactly causing the issue. I believe is the Cisco
    VPN software that is causing it.

    When the BSOD happened under the verifier app the

    DRIVER_VERIFIED_DETECTED_VIOLATION (xxxxx.sys) The xxxx.sys is the name of the driver that caused the crash.
    If it is listed please note it and tell us what it is.

    the xxxx.sys was something like vpnxxx64.sys I believe..can't remember it exactly.

    here is the link to OneDrive to see the DMP files and the MSInfo32 files.

    022417-11640-01.zip
     
    AzureRookieFL, Mar 12, 2020
    #2
  3. BSOD while gaming. No idea why [.dmp + msinfo]

    Hello.

    I'm often experiencing BSOD while using my computer for games. I did not see any pattern when BSOD is displayed, sometimes it's after 5 minutes of gaming and sometimes it's after 60h of gaming.

    I was looking at .dmp file, but I can't tell what is causing exceptions. Could someone help me with diagnosis?

    This is link to my msinfo and .dmp file.

    DMP

    Thanks,

    Kacper.
     
    Kacper Kaliński, Mar 12, 2020
    #3
  4. BSOD issue previously thought resolved *MSINFO and DMP file included

    BSOD with DMP files and MSInfo

    Hi,

    For us to effectively assist you, kindly provide us the information below:

    • Have you made any changes prior to this issue?
    • Are you trying to re-install Windows 10 or any of your programs when this happened?

    Meanwhile, kindly check the post of SpiritX MS MVP from July 24, 2016, through this

    link
    to see the steps that can possible assist you on this issue.

    Let us know how it goes.

    Regards.
     
    Jomel_Santos, Mar 12, 2020
    #4
Thema:

BSOD issue previously thought resolved *MSINFO and DMP file included

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