Windows 10: BSOD issue with Skype app

When I am using Skype, my lenovo ideapad crashes with blue screen. The issue repeated several times so I re-installed Skype. At first the issue seemed to be fixed but then it appeared again with the error message Stopcode Video scheduler internal error

:)

 

Deleted Skype Contacts Still in the People App

Hi Mateja,

From your issue description, I understand that you want to remove Skype contacts from People app. Not to worry, I am here to help you with this issue.

As an initial troubleshooting step, I suggest you to hide Skype contacts by applying filter and check if this helps.

Follow these steps:

• Open People app and click on Settings.
• Now click on Filter contact list.
• Uncheck Skype from list and click on Done.

You may also delete contacts manually.

Right click on contact name one by one and click on Delete.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Skype Microphone echo only on 1 Win Pc

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the troubleshooting steps that you have tried to resolve the issue?

As the issue persists with the Skype app, I suggest you to try the below if not yet tried and check if it helps:

• Try to log-in to Skype using different account on the same computer, access the microphone and check if the issue persists.
• Try to log-in to Skype account on different computer using this account, access the microphone and check.

Also try the below if the issue still persists.

Step 1: I suggest you to run the Windows app troubleshooter to check if the issue persists.

Refer: Run the troubleshooter for Windows apps

If issue still persists,

Step 2: Uninstall and re-install Skype from Windows Store.

You can also uninstall Skype app from the Control Panel:

• 
  Press Windows + x key to open a task list from the bottom left corner of the screen.
  
• 
  Select Control Panel.
  
• 
  Select Programs and Features.
  
• 
  Right click on Skype
  and select uninstall and follow the onscreen instructions.
  

Steps to Install Skype app:
Log-in with administrator account, open
Windows Store, search for Skype app and download latest version.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

skype doesn't closing even after clicking "Quit skype"

Hi Ashok,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to close Skype app on your computer, we will help you with this issue.

I suggest you to uninstall and re-install the latest version of Skype on your device and check.

Method 1: Remove the earlier versions of the Skype and then install the latest version.

Step 1: Uninstall Skype from the Start Screen:

• 
  On the Start screen, type
  Skype.
  
• 
  From the list select Skype and right click on it.
  
• 
  You will get different options on the screen .Select
  Uninstall.
  

Step 2: You can also uninstall a program from the Control Panel:

• 
  Press Windows + x key to open a task list from the bottom left corner of the screen.
  
• 
  Select Control Panel. Click on
  Programs.
  
• 
  Select Programs and Features.
  
• 
  Double click on Skype and follow the onscreen instructions.
  

Refer the below link to download the Skype app for the devices:

Download Skype | Free calls | Chat app



Hope this information is helpful. Kindly update with the status of this issue, we will be happy to assist you better.