Windows 10: BSOD Issues while Gaming or Watching videos

Discus and support BSOD Issues while Gaming or Watching videos in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello dear Support people, I've been having Multiple BSOD issues while playing games or even watching Videos with a PC I built myself and I have been... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Professor Stein, Oct 24, 2019.

  1. BSOD Issues while Gaming or Watching videos


    Hello dear Support people, I've been having Multiple BSOD issues while playing games or even watching Videos with a PC I built myself and I have been hoping someone might be able to help me find out what is the cause of all of them and how to fix them. Here is the Event Viewer info on the BSOD's,

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-10-23T13:23:32.895112900Z" />
    <EventRecordID>597</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-137PSU2</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">80</Data>
    <Data Name="BugcheckParameter1">0xfffff8073cd74648</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0xfffff807571847bc</Data>
    <Data Name="BugcheckParameter4">0x2</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">41</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">3</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>
    </Event>



    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-10-24T00:13:46.938411500Z" />
    <EventRecordID>711</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-137PSU2</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">6</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">3221225684</Data>
    <Data Name="Checkpoint">16</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">3</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>

    </Event>

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-10-24T03:25:44.800856000Z" />
    <EventRecordID>897</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-137PSU2</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">292</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0xffffe703fe27b028</Data>
    <Data Name="BugcheckParameter3">0xf2000000</Data>
    <Data Name="BugcheckParameter4">0x30005</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>

    </Event>


    System Specs:

    Windows 10 Home 64-bit


    Enermax StarryFort SF30 Case


    ASUS TUF Z370-Plus Gaming Motherboard


    Intel Core i7-8700k CPU

    EVGA Nvidia Geforce Gtx 1070 Graphics Card


    Samsung 860 EVO 500GB SSD


    Samsung 860 EVO 1TB SSD


    WDC WD100FALS-00E3A0 Hard Drive


    Cooler Master Hyper 212EVO Cooling fan and heatsink


    Any help Would be Greatly appreciated This problem has be driving me insane.

    :)
     
    Professor Stein, Oct 24, 2019
    #1
  2. Yaqub K Win User

    Can't watch videos on Win 10

    Hi,

    Please assist me with the following information related to this issue:

    • Which web browser are you using to watch online videos?
    • Do you receive any error message?
    • What is the make and model of the computer?
    If you are using Internet Explorer to watch online videos, I suggest you to
    follow the steps mentioned in the following link and check:Why won't videos play in Internet Explorer?

    Note: The above mentioned article contains steps to reset IE. Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings in IE are lost and cannot
    be recovered.

    Please reply us with the required information along with the status of the issue to assist you further.
     
    Yaqub K, Oct 24, 2019
    #2
  3. Junaid_A Win User
    Problem watching videos

    Hi Ara,



    Thank you for writing to Microsoft Community forum.



    To have a better clarity on the issue, respond to the questions listed below:

    • Were any changes made on the computer prior to this issue?
    • Does the issue persist on all sites?
    • Do the downloaded videos play fine?


    Meanwhile you may try the steps listed below and check if it works:

    • Right click on the video you’re watching.
    • Click on ‘Settings’.
    • On the first tab, make sure ‘Enable hardware acceleration’ box is unchecked.


    Regards,
     
    Junaid_A, Oct 24, 2019
    #3
  4. Teh_Star Win User

    BSOD Issues while Gaming or Watching videos

    Recurring BSODs when attempting to watch Youtube videos

    Thanks
    Gemzon Mar,


    As of this morning, I have done the following:

    1. Followed the blue screen errors troubleshooting
    2. Completed both SFC scans and repairs as well as DISM health checks
    3. Uninstalling and Reinstalling video card drivers
    I have not yet tried performing a clean boot, or reparing my operating system using Andre Da Costa's steps, however I once more attempted to watch a youtube video this morning and once more encountered a BSOD, this time with the error

    Here is a dropbox link to the minidump from this latest error

    Looking forwards to hearing your thoughts.
     
    Teh_Star, Oct 24, 2019
    #4
Thema:

BSOD Issues while Gaming or Watching videos

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