Windows 10: BSOD laptop crashing so often

Discus and support BSOD laptop crashing so often in Windows 10 Customization to solve the problem; Hi, I am running into a problem with my 1 year old DELL Laptop XPS 15 9560 where it is crashing everyday atleast once. This is the last minidump file... Discussion in 'Windows 10 Customization' started by Hachem Rifai, Feb 28, 2019.

  1. BSOD laptop crashing so often


    Hi,

    I am running into a problem with my 1 year old DELL Laptop XPS 15 9560 where it is crashing everyday atleast once.

    This is the last minidump file I got:



    Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
    Online Crash Dump Analysis Service
    See http://www.osronline.com for more information
    Windows 8 Kernel Version 17763 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 17763.1.amd64fre.rs5_release.180914-1434
    Machine Name:
    Kernel base = 0xfffff802`76406000 PsLoadedModuleList = 0xfffff802`76821ad0
    Debug session time: Thu Feb 28 02:02:45.991 2019 (UTC - 5:00)
    System Uptime: 0 days 18:22:36.639
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_VERIFIER_DMA_VIOLATION (e6)
    An illegal DMA operation was attempted by a driver being verified.
    Arguments:
    Arg1: 0000000000000026, Violation code.
    Arg2: ffffab856afda060
    Arg3: 0000000000000025
    Arg4: 0000000000000006

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: 0xE6

    PROCESS_NAME: System

    CURRENT_IRQL: c

    LAST_CONTROL_TRANSFER: from fffff****ede900 00000000`0000000****ede8e0 : nt!KiCallInterruptServiceRoutine+0xa5
    fffff802`795d2f90 fffff802`765bb107 : 00000000`00000002 00000000`00000000 fffff802`795c3b00 00000000`0000000****a4cc080 : nt!KiInterruptDispatchNoLock+0x37
    fffff802`795c3b60 00000000`00000000 : fffff802`795c4000 fffff802`795bd000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x32


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!KiCallInterruptServiceRoutine+a5
    fffff802`764488b5 0fb6e8 movzx ebp,al

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: nt!KiCallInterruptServiceRoutine+a5

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0xE6_nt!KiCallInterruptServiceRoutine+a5

    BUCKET_ID: X64_0xE6_nt!KiCallInterruptServiceRoutine+a5

    Followup: MachineOwner
    ---------


    Appreciate your time looking into it.

    Thank you

    :)
     
    Hachem Rifai, Feb 28, 2019
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Feb 28, 2019
    #2
  3. Random laptop crashes in games.

    thats alright bro, If it does turn out to be an overheating issue, I'll let you take all the credit for suggesting it
     
    FreedomEclipse, Feb 28, 2019
    #3
  4. n-ster Win User

    BSOD laptop crashing so often

    n-ster, Feb 28, 2019
    #4
Thema:

BSOD laptop crashing so often

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