Windows 10: BSOD leading me to believe Norton Anti-Virus is the cause

Discus and support BSOD leading me to believe Norton Anti-Virus is the cause in Windows 10 BSOD Crashes and Debugging to solve the problem; I started getting BSOD about 1 month ago and seems to be happening everyday. Using Blue Screen Viewer, I googled the filename (BHDrvx64.sys) shown in... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by migoblu, Aug 26, 2019.

  1. migoblu Win User

    BSOD leading me to believe Norton Anti-Virus is the cause


    I started getting BSOD about 1 month ago and seems to be happening everyday. Using Blue Screen Viewer, I googled the filename (BHDrvx64.sys) shown in the Blue Screen Viewer and reports said it was associated with Norton Anti-Virus. I contacted Norton chat tech and the tech uninstalled and reinstalled Norton. I had no further BSOD for about 2 days, then they started again.The first was BHDrvx64.sys again. I ran Norton removal on 8/24/19 and did not reinstall Norton, I am now running Windows Defender. I had no BSOD on 8/24/19, but the next day 8/25/19 I got another BSOD. I have updated drivers, and ran memory test, HDD test, no errors were found on hardware, and all drivers are reporting as updated. Thanks for any help.

    :)
     
    migoblu, Aug 26, 2019
    #1

  2. Norton Anti Virus

    I am thinking about getting a new anti virus program. I am presently using ESET Nod32 anti virus and Malwarebytes anti malware. I don't believe these are doing much for me and I am wondering if someone could give me some advise on changing. I have Windows
    10 and am looking at Norton as a replacement. I have had Norton in the past and got rid of it because it slowed my computer down. I am looking at Norton Security Standard, which I understand is a new and improved program. This is new for 2016. Could anyone
    tell me if they have this program and would they recommend it. Thanks in advance.
     
    ThomasHigginsWP, Aug 26, 2019
    #2
  3. Le Boule Win User
    Le Boule, Aug 26, 2019
    #3
  4. Icetruck Win User

    BSOD leading me to believe Norton Anti-Virus is the cause

    Time to renew my anti virus or go elsewhere?

    Dont use more than one anti-virus. It can cause conflicts. Please, uninstall Norton.[/QUOTE]

    Norton is my firewall
     
    Icetruck, Aug 26, 2019
    #4
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BSOD leading me to believe Norton Anti-Virus is the cause

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