Windows 10: BSOD loop - due to wifi driver - windows rejects password in safe mode

Hi All,

I'm currently in bsod loop on a win 10 machine.

The issue occurred whilst trying to rollback the wifi adaptor driver (looking for an advanced option that may have been present on earlier versions).

Hopefully, all I need to do is restore the latest driver, but this is easier said than done.

The machine will boot normally, and then crash a few seconds after the home screen appears.

I can boot to safe mode, but windows rejects my password (I checked the password is correct by logging into the account on my browser on another computer). I get no option to try another account and the pin code option (which I normally use) doesn't appear. I have tried safe mode with networking & ethernet cable with no success either.

All the other recovery options require this password, so no luck with any of them.

I did make a recovery disk when I bought the PC, so I booted from that, hoping to disable the wifi driver through command prompt. Perhaps due to booting from a different disk, I cannot do the netsh commands successfully. It opens in X:\Windows\system32, my OS is on C:. changing directory to C etc doesn't work either.

Many thanks in advance for any advice!

:)

 

Stuck in Safe Mode Boot Loop

Hi Justin,

It is possible that you're stuck in Safe Mode boot loop due to system components. To assist you better, we'd like to know if you've tried starting your computer in Safe Mode with Networking.

Meanwhile, we suggest that you follow the steps in this article on how to Start your computer in safe mode
in Windows 10. Safe Mode with Networking includes the network drivers and services you'll need to access the Internet and other computers on your network.

Let us know if you need further assistance.

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community.

I understand the inconvenience caused to you. I will be glad to assist you with your issue.

Follow the below steps and check if it helps.　

If you see the black screen or have a flickering screen:

Step 1: Try connecting to different video outputs on the PC. Sometimes a change in driver can cause the video to be sent:

• • To a different Adapter: from integrated graphics to a discrete card or vice versa.
    
  • To a different output: from HDMI to DVI, Display Port to VGA, or any other combination.
    

Step 2: Try to boot into Safe Mode with Networking
or Enable low-resolution video.

• • Advanced boot options, Safe Mode with Networking, or Low Resolution Video
  • Check Device Manager and look for Display Adapters
    
    • If you see 2 items under Display Adapters, disable to integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work).
    • If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.
      

How to boot into Safe mode.

Run your computer in Safe mode and see if you still get that error message. If you are not getting that error message in safe mode then perform clean boot on your computer using the steps provided below. If you
don't get that error message in safe mode then it means that some third party application is causing the problem.

To use a Safe Boot option, follow these steps:

• Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the
  F8 key when the Boot Menu appears.
• Select an option Safe mode with Networking using the arrow keys on the keyboard when the
  Windows Advanced Options menu appears, select Safe mode with Networking and then press
  ENTER.

I would suggest you to force shutdown your system and then try to restart it again and check if you are able to login to safe boot.

Check the PC or display adapter manufacturer’s site for an updated driver.

Let us know the status of the issue. We will be glad to assist you.

Thank You.