Windows 10: BSOD, lost C drive, cannot reinstall Windows, missing NTFS file?

Hi. I'm tearing my hair out with an 11 month old laptop.

It rebooted and I got the BSOD. Subsequent reboots just went through to the set up screen, and then to the Troubleshooting options, none of which did anything to help.

It was obvious it just couldn't find the C drive - when going to the cmd prompt it kept saying X: and didn't recognize "C:"

With everything on cloud back up, I thought i would just reinstall W10 and start from scratch - but it won't let me install it. After selecting the option for 64 bit install and loading files it just says "windows failed to start", tells me to restart the computer and select "Repair your computer" (an option that doesn't ever come up) and says

File: \windows\system32\Drivers\ntfs.sys
Status 0xc0000098
The operating system couldn't be loaded because of a critical system driver is missing or contains errors

...I'm at my wits end and have no idea how to get around this. Any help would be appreciated.

Joseph

:)

 

Reinstalled Windows XP; Hard Disk Drive(C Still Has 251 GB of Used Space

Due to a missing or corrupt System\32 file, I had to reinstall Windows XP with my manufacturer's Recovery disk.

I knew this would wipe out my access to all my files and computer programs, and it did.

Starting fresh again with Windows XP, I decided to defragment the disk drives, perform an Error Check, and scan for any viruses or spyware.



To my amazement, all the old files and programs I had before reinstalling Windows are somewhere still on the computer's C: Drive!!!



So I did a Disk Cleanup and compressed some of the old files.


However, these files and programs are still taking up 251 GB of space, over half the space of my computer's capacity of 451GB.


I only have 214GB of free space left.


I was not able to uninstall or remove or delete the old files and programs before I reinstalled Windows XP; my operating system was not working at all.



Questions:

So, my questions are:

1) Is there anyway to access the old files and programs after reinstalling Windows XP???

(My understanding is it is basically impossible to do so).


2) If I cannot access the old files and programs, how do I get rid of them and free up the 251 GB of Disk Space on my C: Drive???

 

Bootable USB with ISO - What am I missing?

Just don't suggest what you don't understand mate...

 

NTFS File Allocation Size

Gah, I set it to default *Frown

Is the windows 7 partition C drive? Thats what mine is, and I is for everything else. Problem is, programs like to default to that C drive, a pita.