Windows 10: BSOD 'Machine Check Exception' Error

Can anyone help figure this one out?

Last night Defender was updated. No new hardware installed.
This morning the machine freezes and I've also had a BSOD with 'Machine check exception' error.

Experienced similar freezes last week with a 'Driver power state failure' error but I solved it by updating the wifi drivers.

It seems that both times I've managed to stall the inevitable freeze by removing the power supply and the battery for a few minutes between restarts.

:)

 

BSOD Machine Check Exception

Hi Melvin,

Thank you for letting us know that you are no longer facing the issue. We appreciate your effort.

If you have any Windows related queries in the future, let us know, We will be glad to help.

Thank you for contacting Microsoft Community.

 

BSOD Machine Check Exception

Hey everyone,

This BSOD has become a daily thing now and it always happens while I am playing a particular game (Skyforge). The crash is fairly random from as quick as 5 minutes to as long as couple of hours while playing the game. I noticed that 'Windowed Mode' of the
game helps delay the BSOD but it is still disappointing as this is a relatively new system and to have BSODs at the start is just :/ I run a MSI GE62 2QD Apache Pro and have not altered anything since I purchased it ~6 months ago (aside from clearing bloatwares).
It was pre-installed with Windows 8.1 and I have tried the following in sequence:

1. Updating drivers via Windows Update and via MSI Support page

2. Updating to the latest Nvidia Graphic Driver

-The following changed the BSOD from Machine Check Exception to Driver_IRQL_Not_Less_Than_Or_Equal bwcW8x64.sys which relates to a variety of .sys files including but not limited to (acpiex.sys, rdyboost.sys, bwcW8x64.sys, etc.)

3. Uninstalled the latest Nvidia Graphic Driver and allowed Windows to automatically reinstall Nvidia Graphics Driver

-Back to Machine Check Exception

4. Cleaned all my fans, reseated RAM, fans are working

5. Monitored my temps, usually in the range of 40-60 (can reach 70~80 sometimes but this only lasts couple of seconds?)

6. Stressed test with Prime95 for 6 hours, no errors

7. Reinstalled Skyforge

8. Ran Driver Verifier

-Windows BSOD constantly, driver localised to hal.dll +37745 and ntoskrnl.exe (sadly I have lost the driver file because of 9)

9. Upgrade AND clean install to Windows 10

-BSOD again Machine Check Exception within minutes of game (hal.dll +364b1)

10. Please help

BlueScreenView dump file:

032816-47828-01.dmp

MSInfo:

TEST.TXT

I hope I have not missed out anything so that the team can help me with this issue. If there's anything else you need just let me know. You will have my eternal gratitude x

 

The last 5 or 6 dumps all point to FLxHCIh.sys whihc belongs to Fresco Logic xHCI (USB3) Hub Driver. The driver is very old, dated 2012 and needs to be updated, that should fix this problem.

 

Thanks for your advice. I updated the Fresco USB hub driver but the freezes continue.
I've attached the latest log.

 

No new dump s not much I can look at.

Is this an external device or built into the system board?
If external, disconnect it.

Looking at your device drivers, you have a lot of very old drivers.

Code: 25/09/2008 03:28:20 C:\WINDOWS\system32\drivers\SiSRaid2.sys 02/10/2008 06:56:04 C:\WINDOWS\system32\drivers\sisraid4.sys 02/07/2009 18:13:26 \??\C:\Program Files (x86)\ASUS\ATK Package\ATKG 18/09/2009 04:54:16 C:\WINDOWS\system32\drivers\HECIx64.sys 24/11/2009 10:36:48 C:\WINDOWS\system32\drivers\LGBusEnum.sys 24/11/2009 10:36:48 C:\WINDOWS\system32\drivers\LGVirHid.sys 31/07/2009 12:40:32 C:\WINDOWS\system32\drivers\MBfilt64.sys 13/05/2009 10:04:54 C:\WINDOWS\system32\DRIVERS\ATK64AMD.sys 06/03/2010 03:22:43 C:\WINDOWS\system32\DRIVERS\SynTP.sys 12/04/2011 03:48:16 C:\WINDOWS\system32\drivers\iaStorV.sys 12/12/2012 06:21:44 C:\WINDOWS\system32\drivers\amdsbs.sys 27/11/2012 09:02:51 C:\WINDOWS\system32\drivers\stexstor.sys 05/02/2013 04:47:18 C:\WINDOWS\system32\drivers\bxvbda.sys 27/03/2013 06:36:54 C:\WINDOWS\system32\drivers\HpSAMD.sys 01/04/2013 12:15:17 C:\WINDOWS\system32\drivers\L1C63x64.sys 31/05/2013 00:16:33 C:\WINDOWS\system32\DRIVERS\LGSHidFilt.Sys 31/05/2013 00:15:44 C:\WINDOWS\system32\DRIVERS\LGSUsbFilt.Sys 16/03/2013 08:39:38 C:\WINDOWS\system32\drivers\lsi_sss.sys 04/06/2013 07:02:39 C:\WINDOWS\system32\drivers\megasr.sys 22/01/2013 04:00:28 C:\WINDOWS\system32\drivers\vstxraid.sys 16/03/2014 19:07:36 C:\WINDOWS\system32\drivers\bcmfn2.sys 24/05/2014 05:39:04 C:\WINDOWS\system32\drivers\mvumis.sys 22/04/2014 03:28:42 C:\WINDOWS\system32\drivers\nvraid.sys 22/04/2014 03:34:03 C:\WINDOWS\system32\drivers\nvstor.sys 23/04/2014 04:21:41 C:\WINDOWS\system32\drivers\vsmraid.sys[/quote] See if you can find a more recent Chipset driver for your main board. I'm not seeing any but maybe you will have better luck. If not, I suggest doing an image back and or saving any data you don't want to lose then do a Windows 10 - Clean Install

 

The USB root hub is internal, so built into the system board.
I've used the 'Intel Driver Update Utility' to identify newer Chipset Device Software. Once installed and having given the machine some time to check for any further freezes, I'll post a reply or 'Mark as Solved'.

 

Warning Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Identifier, please remove them as it may cause trouble.
With laptops you only need to install the drivers your manufacturer provides.

Update the drivers of your Logitech mouse, that looks to be the cause of the crashes.
Code: 0: kd> !irp ffffe000`0d347c10 Irp is active with 10 stacks 6 is current (= 0xffffe0000d347e48) No Mdl: No System Buffer: Thread 00000000: Irp stack trace. cmd flg cl Device File Completion-Context [N/A(0), N/A(0)] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [N/A(0), N/A(0)] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [N/A(0), N/A(0)] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [N/A(0), N/A(0)] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [N/A(0), N/A(0)] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)] 0 e1 ffffe0000f9aa560 00000000 00000000-00000000 pending \Driver\FLxHCIh Args: 00051100 00000001 00000001 00000002 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)] 0 e1 ffffe0000f9903f0 00000000 fffff80147a81e00-00000000 Success Error Cancel pending *** WARNING: Unable to verify timestamp for LGSUsbFilt.Sys *** ERROR: Module load completed but symbols could not be loaded for LGSUsbFilt.Sys \Driver\LGSUsbFilt hidusb!HumPowerCompletion Args: 00051100 00000001 00000001 00000002 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)] 0 e0 ffffe0000f8326a0 00000000 fffff80147aa4c30-ffffe0000f8327f0 Success Error Cancel \Driver\HidUsb HIDCLASS!HidpFdoPowerCompletion Args: 00051100 00000001 00000001 00000002 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)] 0 e1 ffffe0000f8326a0 00000000 fffff800383230b8-ffffe0000f50c130 Success Error Cancel pending \Driver\HidUsb nt!PopRequestCompletion Args: 00051100 00000001 00000001 00000002 [N/A(0), N/A(0)] 0 0 00000000 00000000 00000000-ffffe0000f50c130 Args: 00000000 00000000 00000000 00000000 0: kd> !devobj ffffe0000f9903f0 Device object (ffffe0000f9903f0) is for: InfoMask field not found for _OBJECT_HEADER at ffffe0000f9903c0 \Driver\LGSUsbFilt DriverObject ffffe0000f813e60 Current Irp 00000000 RefCount 0 Type 0000002a Flags 00002000 Dacl ffffc101e1984e91 DevExt ffffe0000f98e850 DevObjExt ffffe0000f990568 ExtensionFlags (0000000000) Characteristics (0x00000180) FILE_AUTOGENERATED_DEVICE_NAME, FILE_DEVICE_SECURE_OPEN AttachedDevice (Upper) ffffe0000f8326a0 \Driver\HidUsb AttachedTo (Lower) ffffe0000f9aa560 \Driver\FLxHCIh Device queue is not busy. 0: kd> !devobj ffffe0000f9aa560 Device object (ffffe0000f9aa560) is for: Cannot read info offset from nt!ObpInfoMaskToOffset \Driver\FLxHCIh DriverObject ffffe0000f6a4a50 Current Irp 00000000 RefCount 0 Type 0000002a Flags 00003040 Dacl ffffc101e1984e91 DevExt ffffe0000f83cc70 DevObjExt ffffe0000f9aa6d8 DevNode ffffe0000ea3ca90 ExtensionFlags (0000000000) Characteristics (0x00000180) FILE_AUTOGENERATED_DEVICE_NAME, FILE_DEVICE_SECURE_OPEN AttachedDevice (Upper) ffffe0000f9903f0 \Driver\LGSUsbFilt Device queue is not busy. 0: kd> lmvm lgsusbfilt Browse full module list start end module name fffff801`47a70000 fffff801`47a80000 LGSUsbFilt T (no symbols) Loaded symbol image file: LGSUsbFilt.Sys Image path: \SystemRoot\system32\DRIVERS\LGSUsbFilt.Sys Image name: LGSUsbFilt.Sys Browse all global symbols functions data Timestamp: Thu May 30 17:15:44 2013 (51A76D20) CheckSum: 00013993 ImageSize: 00010000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

Thank you very much for your advice.
I've now updated my Logitech mouse drivers.

I'll get back to this thread after a while to either update with more freezes or to 'Mark as Solved'.

 

OK, it seems to have worked. Updating drivers solved the problem.

Many thanks.

 

Thanks Axe0, I had forgotten about !irp. Should have looked there, especially with this showing:
Arg4: ffffe0000d347c10, The blocked IRP

Added it to my "How to" list. *Redface