Windows 10: BSOD - need help please

Hi,


I have been experiencing a lot of IRQL_NOT_LESS_OR_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA errors on my XPS-15 laptop. I have tested my computer with driver verifier and was able to obtain a few minidump files from that. Is there any advice on how to proceed with this problem?


Minidump: https://1drv.ms/u/s!AvGzk5g-_kCmhwuj_3w1imskcc44?e=ySfPyO


Thanks,

Vincent

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

BSOD VIDEO_TDR_FAILURE (nvlddmkm.sys) please help

Hi Tyler,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let me help you fixing the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  Have you installed the latest drivers available for Windows 10?
  

This happens most often when playing graphic intensive games or when playing high quality videos. It can also happen with any process that uses a large amount of graphic resources, such as when editing or creating videos.
Let’s try simple steps and check if this in resolving the issue. Follow the below steps provided.

Step 1.

I would suggest you to update the Display driver from Device Manager manually and check if this helps. Follow the below steps:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Expand “Display Adaptor”.
  
• 
  Right click on the driver device and select
  update.
  
• 
  Once update is done, restart the computer.
  

If the issue still persist, try the below step:

Step 2:

Go to the computer manufacturer’s website and search for the latest Windows 10 drivers available for all the devices on the computer and then install them by following the instructions given in the website. And let us know the statues.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT