Windows 10: BSOD NMI hardware failure

Hello all,
I am a newbie and have been struggling with this BSOD NMI Hardware Failure problem for a few months.

I run a HP Workstation on Windows 10 Pro for a couple of years with no problems. Have not added new software or hardware (that I can remembered) and then I get this BSOD when booting the pc. It happens only when I am turning on the pc- it will freeze and I will have to turn off/on many times to overcome the problem. This is despite the automatic diagnosis and repair. I have troubletshoot and believed that it may be the hdd. So I ran HD-Tune deep scan on (all 3) hard siks; result is fine with no damaged sectors. In the end, I decided to clean reinstall Win 10 Pro in the hope that the problem lies (somehow) with the OS.
Alas, no luck- I am still getting the same BSOD.
Attached the DM Log Collector generated.
Any help that can resolve this problem will be greatly appreciated.
Thanks in advance.

:)

 

windows.com/stopcode

The Stop Code included "NMI Hardware Failure." I have run Norton Eraser, cleared cache, optimized disk, ran a full security scan--all to no avail. And, I agree, this Stop Code happens at the most inconvenient of times. What is the resolution to an NMI
Hardware Failure?

 

NMI Hardware Failure

You are welcome!

 

When you first switch the PC on, tap the F9 key and should give the HP diags, worth making sure the hardware is all good pal.

 

Hi block306,

What are your external devices?

Check HP for BIOS updates.

Code: ffffc984`ddf6b718 fffff800`ddc6b149 nt!IofCallDriver+0x59 ffffc984`ddf6b720 00000000`00000007 ffffc984`ddf6b728 ffffe00e`8e918010 ffffc984`ddf6b730 fffff802`c1f8c7d0 i8042prt!`string' ffffc984`ddf6b738 00000000`00000000 ffffc984`ddf6b740 00000000`c00000bb ffffc984`ddf6b748 ffffe00e`8e3f4670 ffffc984`ddf6b750 00000000`00000000 ffffc984`ddf6b758 fffff802`c1f910ea i8042prt!I8xPnP+0xda ffffc984`ddf6b760 ffffe00e`8e918010 ffffc984`ddf6b768 fffff802`c1f8c7d0 i8042prt!`string' ffffc984`ddf6b770 00000000`00000000 ffffc984`ddf6b778 ffffe00e`8e3f47c0 ffffc984`ddf6b780 fffff802`c1f8c110 i8042prt!WPP_71085fb7b4fc38ac9ce3727fcc9ee752_Traceguids ffffc984`ddf6b788 fffff802`c1f8c120 i8042prt!`string' ffffc984`ddf6b790 dd0514c9`00000017 ffffc984`ddf6b798 ffff9a67`ad5092ef ffffc984`ddf6b7a0 00000000`00000000 ffffc984`ddf6b7a8 fffff800`ddf91060 nt!PnpRegistryDeviceResource+0x60 ffffc984`ddf6b7b0 00000000`00000000 ffffc984`ddf6b7b8 fffff802`c1fa2674 mouclass!MouseClassCleanupQueue+0xd8 ffffc984`ddf6b7c0 00000000`00000000 ffffc984`ddf6b7c8 00000000`c00000bb ffffc984`ddf6b7d0 ffffe00e`8d7d1a00 ffffc984`ddf6b7d8 00000000`00000000 ffffc984`ddf6b7e0 ffffe00e`8e3f4310 ffffc984`ddf6b7e8 fffff800`ddc6b149 nt!IofCallDriver+0x59 ffffc984`ddf6b7f0 ffffe00e`8e918290 ffffc984`ddf6b7f8 ffffe00e`8e918010 ffffc984`ddf6b800 ffffe00e`8e3f4460 ffffc984`ddf6b808 ffffe00e`8e3f4460 ffffc984`ddf6b810 fffff802`c1fa8100 mouclass!Globals+0x20 ffffc984`ddf6b818 ffffe00e`8e3f4460 ffffc984`ddf6b820 ????????`????????[/quote]

 

I have a HP wired keyboard, a MS Bluetooth mouse, external speakers, an external drive and a HP printer attached to the pc.
All of them bar the keyboard (on automatically) and mouse are not on unless used; so turned off during boot.

 

Not sure if problem can be solved by just BIOS update.

 

A BIOS update can at least improve things.

 

OK- got it. Will do that first.
Thanks.

 

Hi all,
Follow on from above- I have updated the BIOS
I am still getting sporadic BSOD though a lot less. But each episode is now taking many more restarts to get it booted.
I managed to locate the srtTrail file for the last BSOD- appended. Does this indicate that I have a problem with my hard disk?
If so, would formatting the c hdd do the trick?
Thanks.
================


Startup Repair diagnosis and repair log---------------------------Number of repair attempts: 1Session details---------------------------System Disk = \Device\Harddisk0Windows directory = C:\WindowsAutoChk Run = 0Number of root causes = 0Test Performed: ---------------------------Name: Check for updatesResult: Completed successfully. Error code = 0x0Time taken = 0 msTest Performed: ---------------------------Name: System disk testResult: Completed successfully. Error code = 0x0Time taken = 15 msTest Performed: ---------------------------Name: Disk failure diagnosisResult: Completed successfully. Error code = 0x0Time taken = 0 msTest Performed: ---------------------------Name: Disk metadata testResult: Completed successfully. Error code = 0x32Time taken = 0 ms------------------------------------------------------

 

Oops- above did not come out well- here it is again:
===================================
Startup Repair diagnosis and repair log
---------------------------
Number of repair attempts: 1

Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\Windows
AutoChk Run = 0
Number of root causes = 0

Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms

Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x32
Time taken = 0 ms

---------------------------
---------------------------

 

It does not.
What did the BSOD say, what was the error?

 

NMI_hardware_failure, as before.

 

See post 1

 

When a log like srtTrail is created, there is usually an error code provided (not stopcode). Was there an error code?