Windows 10: BSOD ntoskrnl.exe CRITICAL_PROCESS_DIED

Discus and support BSOD ntoskrnl.exe CRITICAL_PROCESS_DIED in Windows 10 BSOD Crashes and Debugging to solve the problem; Latest dump indicates a problem with dxgmms2.sys. Code: BugCheck 10E, {2d, ffffb38e050b8470, ffffb38e050b8cc0, ffff8583efb3eed0} *** WARNING: Unable... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by cabbagething, Dec 10, 2017.

  1. Ztruker Win User

    BSOD ntoskrnl.exe CRITICAL_PROCESS_DIED


    Latest dump indicates a problem with dxgmms2.sys.
    Code: BugCheck 10E, {2d, ffffb38e050b8470, ffffb38e050b8cc0, ffff8583efb3eed0} *** WARNING: Unable to verify timestamp for dxgmms2.sys *** ERROR: Module load completed but symbols could not be loaded for dxgmms2.sys[/quote] Driver Description: DirectX Graphics MMS

    Also shows a problem with your video device, which is the real cause of the DirectX problem above.
    Code: ffff8583`efb3e1b8 fffff800`9fdd1dc0Unable to load image \SystemRoot\System32\Drivers\dump_diskdump.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for dump_diskdump.sys[/quote] You have Nvidia version 388.39 driver dated 12/055/2017. Their web site now has version 388.71 dated 12/20/2017.

    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
     
    Ztruker, Jan 2, 2018
    #16

  2. Ok, I've ran DDU successfully while in Safe Mode as recommended, and reinstalled only the latest NVIDIA and PhysX driver. Will follow up if I still encounter any more issues.

    Thank you Ztruker!
     
    cabbagething, Jan 2, 2018
    #17
  3. Ztruker Win User
    You're welcome, good luck.

    If you do get another BSOD, run the collection program again and upload the zip.
     
    Ztruker, Apr 5, 2018
    #18
Thema:

BSOD ntoskrnl.exe CRITICAL_PROCESS_DIED

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