Windows 10: BSOD ntoskrnl.exe

Discus and support BSOD ntoskrnl.exe in Windows 10 BSOD Crashes and Debugging to solve the problem; Please set up system restore so that it available (3rd method to turn off ) when using windows driver verifier. There was information posted on... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by radji, May 30, 2017.

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  1. ZBOOK
    zbook New Member

    BSOD ntoskrnl.exe


    Please set up system restore so that it available (3rd method to turn off ) when using windows driver verifier.
    There was information posted on September 25, 2017 in post #12 on how to use windows driver verifier.
    For the Dell diagnostics run the full tests:
    Support for Alienware 17 R3 | Diagnostics | Dell US
     
    zbook, Nov 28, 2017
    #31
  2. RADJI
    radji Win User

    Thank you for the reply. I ran the quick test and full test. No issues present. I have not ran Fumark on my GPU (was waiting for the heatsink to be replaced before I did so), but I did disable the Sound Blaster Audio Service and see if that stabilized things. It did not, but I quickly realized I have a USB Sound Blaster card I was not accounting for. Disabling it (by unplugging), I've not had a BSOD in several days. I will run the driver verifier if another BSOD occurs.
     
    radji, Nov 30, 2017
    #32
  3. RADJI
    radji Win User
    Well, spit. Everything was running fine until this evening. BSOD while the machine sat idle. I will run driver verifier over the weekend and post its results.
     
    radji, Dec 7, 2017
    #33
  4. ZBOOK
    zbook New Member

    BSOD ntoskrnl.exe

    There was 1 BSOD mini dump and when debugged it displayed FAULTY_HARDWARE_CORRUPTED_PAGE (12b)This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.

    Bugchecks have been:
    12B
    1A
    D1
    109

    1) post a kernal memory dump into the thread:
    C:\Windows\MEMORY.DMPUse file explorer > this PC > local C: drive > right upper corner search enter the above to find results.

    2) There was a memtest86+ version 5.01 performed 6 months ago for 8 passes.
    Please perform a repeat Memtest86+ version 5.01 for 8 or more passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool
    It sometimes takes passes into the 20's to find malfunctioning RAM.
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM to different good from bad RAM.
    When Memtest86+ version 5.01 has completed 8 or more passes please use a camera or smart phone camera to take a picture and post an image into the thread.

    3) Please complete the Memtest86+ version 5.01 testing before using Windows driver verifer.


    Listed as problem device:
    Integrated Webcam USB\VID_1BCF&PID_2B8C&MI_00\6&33CC1E40&0&0000 This device is disabled.


    Code: 11/26/2017 8:21 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 109 P2: a3a025e05308b55d P3: 0 P4: b2a22dff6ee1c1b7 P5: 101 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112617-9578-01.dmp \\?\C:\WINDOWS\TEMP\WER-29406-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9925.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9945.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_109_f9f79b83c0dcde8a80c7697d75bb4c87af5d_00000000_cab_302ca4ac Analysis symbol: Rechecking for solution: 0 Report Id: 032398d9-b206-4458-9132-855df0ec606e Report Status: 2049 Hashed bucket:11/26/2017 8:21 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 109 P2: a3a025e05308b55d P3: 0 P4: b2a22dff6ee1c1b7 P5: 101 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112617-9578-01.dmp \\?\C:\WINDOWS\TEMP\WER-29406-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9925.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9945.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_109_f9f79b83c0dcde8a80c7697d75bb4c87af5d_00000000_03d49942 Analysis symbol: Rechecking for solution: 0 Report Id: 032398d9-b206-4458-9132-855df0ec606e Report Status: 4 Hashed bucket:12/8/2017 9:55 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 12b P2: ffffffffc00002c4 P3: c19 P4: 441b620 P5: ffffce8142e61000 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\120817-8937-01.dmp \\?\C:\WINDOWS\TEMP\WER-16906-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECD.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EDE.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_12b_5f66a2f2945e1e58769624e0b985318571656234_00000000_cab_09c850a0 Analysis symbol: Rechecking for solution: 0 Report Id: 79a9ef89-16d8-4d7a-a12f-0c35c4cf07ae Report Status: 2049 Hashed bucket:12/8/2017 9:55 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 12b P2: ffffffffc00002c4 P3: c19 P4: 441b620 P5: ffffce8142e61000 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\120817-8937-01.dmp \\?\C:\WINDOWS\TEMP\WER-16906-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECD.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EDE.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_12b_5f66a2f2945e1e58769624e0b985318571656234_00000000_03144edb Analysis symbol: Rechecking for solution: 0 Report Id: 79a9ef89-16d8-4d7a-a12f-0c35c4cf07ae Report Status: 4 Hashed bucket:11/29/2017 4:28 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 41792 P3: ffff820075b6a810 P4: 1004100000 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112817-10406-01.dmp \\?\C:\WINDOWS\TEMP\WER-17953-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52F2.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5311.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5312.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_28bb12d14f4cb09d7fdcb026b97682b04631a79b_00000000_cab_189853ec Analysis symbol: Rechecking for solution: 0 Report Id: a30c46bf-8f53-4a57-aee0-86c3bb188266 Report Status: 2049 Hashed bucket:11/29/2017 4:28 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 41792 P3: ffff820075b6a810 P4: 1004100000 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112817-10406-01.dmp \\?\C:\WINDOWS\TEMP\WER-17953-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52F2.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5311.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5312.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_28bb12d14f4cb09d7fdcb026b97682b04631a79b_00000000_03145311 Analysis symbol: Rechecking for solution: 0 Report Id: a30c46bf-8f53-4a57-aee0-86c3bb188266 Report Status: 4 Hashed bucket:11/27/2017 1:51 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: 1004100000 P3: 2 P4: 8 P5: 1004100000 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112617-9546-01.dmp \\?\C:\WINDOWS\TEMP\WER-56890-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8F6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF934.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF955.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_dec65273eab5c728ee385fba6d83ab8a15596f4_00000000_cab_29acf9f0 Analysis symbol: Rechecking for solution: 0 Report Id: 5a88f006-4916-44e9-bef9-11ea06f79b97 Report Status: 2049 Hashed bucket:11/27/2017 1:51 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: 1004100000 P3: 2 P4: 8 P5: 1004100000 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112617-9546-01.dmp \\?\C:\WINDOWS\TEMP\WER-56890-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8F6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF934.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF955.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_dec65273eab5c728ee385fba6d83ab8a15596f4_00000000_03e0f954 Analysis symbol: Rechecking for solution: 0 Report Id: 5a88f006-4916-44e9-bef9-11ea06f79b97 Report Status: 4 Hashed bucket:[/quote]
     
    zbook, Dec 7, 2017
    #34
  5. RADJI
    radji Win User
    Had another BSOD tonight as well. The webcam was disabled by Kaspersky for "security reasons", whatever that message meant. An online instructions guide stepped me thru re enabling it. I have the memory.dmp file but its 1.39GB, so the forum won't let me upload it. I will run memtest again tomorrow for more than 8 runs.
     
    radji, Dec 8, 2017
    #35
  6. ZBOOK
    zbook New Member
    There was no definitive misbehaving driver in the debugging.
    The bugchecks were
    12B
    1...7E
    The problem device has disappeared in the logs.
    Can't most files can be posted with one drive or drop box share links?
    That would take a very long time to download.
    We may use Windows driver verifier pending the outcome of the Memtest86+ version 5.01 testing.
    For Memtest86+ version 5.01 when it has completed the test please use a camera or smart phone camera to post an image into the thread.


    Code: 12/9/2017 10:05 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1000007e P2: ffffffffc0000005 P3: fffff806b0aa4a50 P4: fffffa020dcaf5d8 P5: fffffa020dcaee20 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\120917-15765-01.dmp \\?\C:\WINDOWS\TEMP\WER-65656-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1662.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1663.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1693.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_e6e9b3056b46a44b36cebfdd43b9d395883ac_00000000_cab_19412238 Analysis symbol: Rechecking for solution: 0 Report Id: 902214f5-1b0f-4fd4-9a36-7528106e339e Report Status: 2049 Hashed bucket:12/9/2017 10:05 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1000007e P2: ffffffffc0000005 P3: fffff806b0aa4a50 P4: fffffa020dcaf5d8 P5: fffffa020dcaee20 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\120917-15765-01.dmp \\?\C:\WINDOWS\TEMP\WER-65656-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1662.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1663.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1693.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_e6e9b3056b46a44b36cebfdd43b9d395883ac_00000000_030d1690 Analysis symbol: Rechecking for solution: 0 Report Id: 902214f5-1b0f-4fd4-9a36-7528106e339e Report Status: 4 Hashed bucket: 11/26/2017 8:21 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 109 P2: a3a025e05308b55d P3: 0 P4: b2a22dff6ee1c1b7 P5: 101 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112617-9578-01.dmp \\?\C:\WINDOWS\TEMP\WER-29406-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9925.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9945.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_109_f9f79b83c0dcde8a80c7697d75bb4c87af5d_00000000_cab_302ca4ac Analysis symbol: Rechecking for solution: 0 Report Id: 032398d9-b206-4458-9132-855df0ec606e Report Status: 2049 Hashed bucket: 11/26/2017 8:21 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 109 P2: a3a025e05308b55d P3: 0 P4: b2a22dff6ee1c1b7 P5: 101 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112617-9578-01.dmp \\?\C:\WINDOWS\TEMP\WER-29406-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9925.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9945.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_109_f9f79b83c0dcde8a80c7697d75bb4c87af5d_00000000_03d49942 Analysis symbol: Rechecking for solution: 0 Report Id: 032398d9-b206-4458-9132-855df0ec606e Report Status: 4 Hashed bucket: 12/8/2017 9:55 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 12b P2: ffffffffc00002c4 P3: c19 P4: 441b620 P5: ffffce8142e61000 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\120817-8937-01.dmp \\?\C:\WINDOWS\TEMP\WER-16906-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECD.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EDE.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_12b_5f66a2f2945e1e58769624e0b985318571656234_00000000_cab_09c850a0 Analysis symbol: Rechecking for solution: 0 Report Id: 79a9ef89-16d8-4d7a-a12f-0c35c4cf07ae Report Status: 2049 Hashed bucket: 12/8/2017 9:55 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 12b P2: ffffffffc00002c4 P3: c19 P4: 441b620 P5: ffffce8142e61000 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\120817-8937-01.dmp \\?\C:\WINDOWS\TEMP\WER-16906-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECD.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EDE.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_12b_5f66a2f2945e1e58769624e0b985318571656234_00000000_03144edb Analysis symbol: Rechecking for solution: 0 Report Id: 79a9ef89-16d8-4d7a-a12f-0c35c4cf07ae Report Status: 4 Hashed bucket: 11/29/2017 4:28 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 41792 P3: ffff820075b6a810 P4: 1004100000 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112817-10406-01.dmp \\?\C:\WINDOWS\TEMP\WER-17953-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52F2.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5311.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5312.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_28bb12d14f4cb09d7fdcb026b97682b04631a79b_00000000_cab_189853ec Analysis symbol: Rechecking for solution: 0 Report Id: a30c46bf-8f53-4a57-aee0-86c3bb188266 Report Status: 2049 Hashed bucket: 11/29/2017 4:28 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 41792 P3: ffff820075b6a810 P4: 1004100000 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112817-10406-01.dmp \\?\C:\WINDOWS\TEMP\WER-17953-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52F2.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5311.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5312.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_28bb12d14f4cb09d7fdcb026b97682b04631a79b_00000000_03145311 Analysis symbol: Rechecking for solution: 0 Report Id: a30c46bf-8f53-4a57-aee0-86c3bb188266 Report Status: 4 Hashed bucket: 11/27/2017 1:51 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: 1004100000 P3: 2 P4: 8 P5: 1004100000 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112617-9546-01.dmp \\?\C:\WINDOWS\TEMP\WER-56890-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8F6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF934.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF955.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_dec65273eab5c728ee385fba6d83ab8a15596f4_00000000_cab_29acf9f0 Analysis symbol: Rechecking for solution: 0 Report Id: 5a88f006-4916-44e9-bef9-11ea06f79b97 Report Status: 2049 Hashed bucket: 11/27/2017 1:51 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: 1004100000 P3: 2 P4: 8 P5: 1004100000 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\112617-9546-01.dmp \\?\C:\WINDOWS\TEMP\WER-56890-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8F6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF934.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF955.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_dec65273eab5c728ee385fba6d83ab8a15596f4_00000000_03e0f954 Analysis symbol: Rechecking for solution: 0 Report Id: 5a88f006-4916-44e9-bef9-11ea06f79b97 Report Status: 4 Hashed bucket:[/quote]
     
    zbook, Dec 8, 2017
    #36
  7. RADJI
    radji Win User
    Here is the link to download memory.dmp: Memory.dmp - Microsoft OneDrive.
     
    radji, Dec 9, 2017
    #37
  8. ZBOOK
    zbook New Member

    BSOD ntoskrnl.exe

    The memory dump when debugged displayed 1 misbehaving hardware driver:
    igdkmd64.sys
    igdkmd64.sys Mon Aug 14 01:13:46 2017 (59913F9A)

    1) Download the Intel graphics driver from the Dell website to the desktop
    Support for Alienware 17 R3 | Drivers & downloads | Dell US

    2) Turn off wireless using hardware off if available
    3) Disconnect Ethernet
    4) Using device manager uninstall igdkmd64.sys Intel graphics driver
    5) Reinstall Intel graphics driver
    6) Reboot
    7) Reconnect wireless or Ethernet
    8) Perform Windows updates
    9) Use the Dell diagnostics to test the graphics driver
    10) If there is no BSOD with the Dell diagnostics > increase the stress test using FurMark.
    Aim for 1 hour testing.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials: FurMark - GPU Stress Test Performance Maintenance Tutorials
    11) Monitor for freezing, temperature changes, and display artifacts and abort testing as needed.
    12) Record test duration and maximum temperature.
    13) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 General Tips Tutorials
    14) Post a new zip into the thread when all tests have completed or if there is an BSOD.
    BSOD - Posting Instructions - Windows 10 Forums


    Code: Name Intel(R) HD Graphics 530PNP Device ID PCI\VEN_8086&DEV_191B&SUBSYS_07081028&REV_06\3&11583659&0&10Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatibleAdapter Description Intel(R) HD Graphics 530Adapter RAM 1.00 GB (1,073,741,824 bytes)Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_453d2af85bf95078\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_453d2af85bf95078\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_453d2af85bf95078\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_453d2af85bf95078\igd12umd64.dllDriver Version 22.20.16.4771INF File oem15.inf (iSKLD_w10_DS section)Color Planes Not AvailableColor Table Entries 4294967296Resolution 3840 x 2160 x 60 hertzBits/Pixel 32Memory Address 0xDB000000-0xDBFFFFFFMemory Address 0x70000000-0x7FFFFFFFI/O Port 0x0000F000-0x0000F03FThe Nvidia graphics driver was replaced earlier this year. At thisIRQ Channel IRQ 4294967292Driver c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_453d2af85bf95078\igdkmd64.sys (22.20.16.4771, 12.25 MB (12,842,984 bytes), 9/8/2017 12:24 AM)[/quote]
     
    zbook, Dec 9, 2017
    #38
  9. RADJI
    radji Win User
    Ugh. Another BSOD tonight. Always when the system is idle.
     
    radji, Dec 11, 2017
    #39
  10. ZBOOK
    zbook New Member
    When available please post the results of the recent Memtest86+ version 5.01 testing.


    This needs to be ruled in / ruled out:

    3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
     
    zbook, Dec 11, 2017
    #40
  11. RADJI
    radji Win User
    Removed and reinstalled the Intel Graphics Driver. Not a BSOD in two days. I will perform the memtest86+ and fumark test tomorrow (needed my system for finals the past few weeks).
     
    radji, Dec 14, 2017
    #41
  12. RADJI
    radji Win User
    Here is the results from Memtest 86+

    BSOD ntoskrnl.exe [​IMG]

    I only ran it for nine passes. I did not have the time to run it for more than 24 hours.
     
    radji, Dec 18, 2017
    #42
  13. RADJI
    radji Win User

    BSOD ntoskrnl.exe

    Damn. Went 2 weeks without a BSOD until tonight.
     
    radji, Dec 29, 2017
    #43
  14. ZBOOK
    zbook New Member
    1) make a brand new restore point
    2) update the Macrium backup image
    3) start windows driver verifier
    4) for any BSOD post a new zip into the thread.
    5) plan to run windows driver verifier for 48 hours.
    6) after the last BSOD plan to run windows driver verifier for an additional 36 hours of typical computer use.

    Use the driver and test settings in this link:
    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    Use the information in this link to turn off Windows driver verifier:
    Enable and Disable Driver Verifier in Windows 10 Performance Maintenance Tutorials
     
    zbook, Dec 29, 2017
    #44
  15. RADJI
    radji Win User
    What's Macrium backup image? I don't use backup software...no need since all the important files are stored an a separate HDD.
     
    radji, Dec 29, 2017
    #45
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