Windows 10: BSOD on 5 day old PC

Discus and support BSOD on 5 day old PC in Windows 10 BSOD Crashes and Debugging to solve the problem; new pc with ssd and internal WD Blue 2tb (data) drive. Office 365 installed and a few associated apps. while reading a pdf got a bsod. i've attached... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Funjunkie6, Jun 5, 2018.

  1. FUNJUNKIE6
    Funjunkie6 Win User

    BSOD on 5 day old PC


    new pc with ssd and internal WD Blue 2tb (data) drive.

    Office 365 installed and a few associated apps.

    while reading a pdf got a bsod.

    i've attached the file. looking forward to hearing your opinions.

    thanks all.

    JAMIE310518-Tue_05_06_2018_125547_31.zip

    :)
     
    Funjunkie6, Jun 5, 2018
    #1
  2. DUBOIS4494
    dubois4494 Win User

    second BSOD. 5 day old computer. have dmp files, please help.

    Here are the dmp files.

    https://onedrive.live.com/embed?cid...59A39CFEB87A6EC6!1940&authkey=ADBUx362ce_ZauQ

    this is the second BSOD ive had on this 5 day old computer (alienware 15" r2). First one had error "bad_pool_header" I check for driver updates and everything was updated. Second error was "driver_irql_not_less_or_equal (iastora.sys)"

    Due to this being a brand new computer its worrisome. Id like to know if replacement is necessary if possible. I contacted microsoft twice, once through chat another through phone and neither of them could help for the first BSOD.

    thanks in advance

    -D
     
    dubois4494, Jun 5, 2018
    #2
  3. I_MONGO
    i_mongo Win User
    BSOD same time every day BAD_POOL_HEADER

    To close this issue - NONE of the many things I tried stopped the crash. It was mitigated somewhat by doing a reboot every day at a time convenient to me.

    Anyway, some update must have fixed the problem. My PC doesn't BSOD anymore.

    Thanks for the suggestions.
     
    i_mongo, Jun 5, 2018
    #3
Thema:

BSOD on 5 day old PC

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