Windows 10: BSOD on my friend's PC

Discus and support BSOD on my friend's PC in Windows 10 Installation and Upgrade to solve the problem; Hi there, I'm making this thread on behalf of a friend as for some reason this website won't let him sign in. He's getting frequent crashes and BSOD's,... Discussion in 'Windows 10 Installation and Upgrade' started by Will.H.H., Nov 16, 2018.

  1. Will.H.H. Win User

    BSOD on my friend's PC


    Hi there, I'm making this thread on behalf of a friend as for some reason this website won't let him sign in. He's getting frequent crashes and BSOD's, particularly while gaming and even after a full reinstall of Windows 10 64 bit Pro.


    Here is a link to his mini dump files after the most recent BSOD;


    https://1drv.ms/u/s!AgWSenp6nhYx8VE1bmY79pg9O1lg

    Thank you in advance.

    :)
     
    Will.H.H., Nov 16, 2018
    #1
  2. bbmarley Win User

    BSOD randomly

    friend keeps getting BSOD
    any suggestions?


    BSOD on my friend's PC 2e3s7lz.png
     
    bbmarley, Nov 16, 2018
    #2
  3. Thrackan Win User
    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, Nov 16, 2018
    #3
  4. alexsubri Win User

    BSOD on my friend's PC

    BSOD- atikmpag.sys

    This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:
    • Drivesweeper all drivers & in Safe Mode
    • Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
    • After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers
    BSOD on my friend's PC [​IMG]


    Once your done, restart the PC and then try installing the latest drivers.


    I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

    Best of luck! *Toast :toast:
     
    alexsubri, Nov 16, 2018
    #4
Thema:

BSOD on my friend's PC

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