Windows 10: BSOD on Refurbished PC

Hi there, I recently ordered a refurbished HP Omen 15 and have been getting blue screens multiple time per day. Steps that I have already taken: Update both nVidia and AMD drivers with their programs Reinstalled Windows from scratch Checked memory using Windows Memory Diagnostic The most common BSOD has been IRQL_NOT_LESS_OR_EQUAL though others have occured. These are the most recent dumps since reinstalling windows. https://1drv.ms/u/s!Akg52sFjAmgm1EkFrjZY2zUpIE6K?e=cOn5ehMSInfohttps://1drv.ms/u/s!Akg52sFjAmgm1XuHIRHlXVBYKSLZ?e=gp2BbsMy PC Specshttps://1drv.ms/t/s!Akg52sFjAmgm1Xfhjnz

:)

 

Is my PC refurbished or not?

Your PC is refurbished. The refurbisher license is offered to refurbishers at a reduced cost.

 

PC reboots (no BSOD) on CPU stress

Hi fellow TPU members,

not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

Stuff broke. Also, stuff remained intact somehow.

I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

I tested:

• Memtest86+, left overnight, 0 errors
• Scanned the HDD for errors, nothing there
• Left FurMark burning up the GFX card and drawing some power, no problems there
• Ran Ubuntu from a Live CD doing nothing special, didn't crash
• Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
• Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.

Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?

 

BSOD- atikmpag.sys

This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:

• Drivesweeper all drivers & in Safe Mode
• Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
• After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers

Once your done, restart the PC and then try installing the latest drivers.


I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

Best of luck! *Toast :toast: