Windows 10: BSOD on restart and PC shuts down when it's supposed to go to sleep

Discus and support BSOD on restart and PC shuts down when it's supposed to go to sleep in Windows 10 Performance & Maintenance to solve the problem; Hey everyone, I have lately been having a couple of minor problems on my PC: 1) Whenever I try to restart my PC, I encounter the BSOD "System... Discussion in 'Windows 10 Performance & Maintenance' started by Zachary_C, Sep 14, 2019.

  1. Zachary_C Win User

    BSOD on restart and PC shuts down when it's supposed to go to sleep


    Hey everyone,

    I have lately been having a couple of minor problems on my PC:


    1) Whenever I try to restart my PC, I encounter the BSOD "System thread exception not handled." I have looked for help online already, but the suggestions of making sure all my device drivers are up to date and running a system file check haven't fixed the problem. The PC does ultimately boot back up normally. I do not have this problem if I choose to shut down the computer.

    2) Whenever I tell my PC to sleep, it shuts down instead. In other words, it will go through the motions of going to sleep, but the power LED doesn't flash when it shuts off (it always did before when asleep) and pressing the power button starts the computer normally as though it was off (I see the BIOS splash screen and then Windows opens, whereas the PC normally opens immediately on the Windows log in screen when asleep).


    Neither of these problems are causing me any other problems yet, but they are irritating. I mainly don't want the problems to get worse since whenever the PC has to restart for an update, it also encounters the BSOD mentioned above and then appears to continue the update normally when the computer restarts.


    Any help would be appreciated.

    :)
     
    Zachary_C, Sep 14, 2019
    #1
  2. Zachary_C Win User

    BSOD on restart and PC shuts down when it's supposed to go to sleep

    Hey everyone,

    I have lately been having a couple of minor problems on my PC:

    1) Whenever I try to restart my PC, I encounter the BSOD "System thread exception not handled." I have looked for help online already, but the suggestions of making sure all my device drivers are up to date and running a system file check haven't fixed the
    problem. The PC does ultimately boot back up normally. I do not have this problem if I choose to shut down the computer.

    2) Whenever I tell my PC to sleep, it shuts down instead. In other words, it will go through the motions of going to sleep, but the power LED doesn't flash when it shuts off (it always did before when asleep) and pressing the power button starts the computer
    normally as though it was off (I see the BIOS splash screen and then Windows opens, whereas the PC normally opens immediately on the Windows log in screen when asleep).

    Neither of these problems are causing me any other problems yet, but they are irritating. I mainly don't want the problems to get worse since whenever the PC has to restart for an update, it also encounters the BSOD mentioned above and then appears to continue
    the update normally when the computer restarts.

    Any help would be appreciated.
     
    Zachary_C, Sep 25, 2019
    #2
  3. ilgoldman Win User
    Random shut down and restart??

    Computer: Intel (R) Pentium (R) Dual cpu
    E220@2.406hz
    2.42 GHZ, 2.00 GB of RAM
    Windows xp

    Ever since I replaced the fan (with heat sink) the computer has randomly shut down and then restarted, at first during streaming, and now, will shut down and restart anytime. I tried to replace the graphics card to no avail. *Confused BSOD on restart and PC shuts down when it's supposed to go to sleep :confused:*Mad BSOD on restart and PC shuts down when it's supposed to go to sleep :mad:

    One suggestion was to replace the RAM.

    Any suggestions on how to repair my computer?
     
    ilgoldman, Sep 25, 2019
    #3
  4. BSOD on restart and PC shuts down when it's supposed to go to sleep

    PC not shutting down or sleeping

    Hi Felipe,

    There are some factors that we need to consider regarding your concern about the shutting down or sleeping in Windows 10. To properly diagnose this issue, we would like to know more about the issue by asking the following questions below:

    • What is the last action taken before this issue happens?
    • Any changes made to your hardware?
    • Have you tried any troubleshooting steps?
    • Have you also tried
      updating your drivers
      ?

    We also found a helpful response from Yashwanth Kotakuri on July 7, 2016 in this

    thread
    . This will give you steps that resolve the same issue.

    Let us know if there is anything else we can do to assist.
     
    Anthony Gal, Sep 25, 2019
    #4
Thema:

BSOD on restart and PC shuts down when it's supposed to go to sleep

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