Windows 10: BSOD once a week with bug check code, 0x00000124

Discus and support BSOD once a week with bug check code, 0x00000124 in Windows 10 BSOD Crashes and Debugging to solve the problem; I've got a question about the atikmdag.sys I found some interesting stuff online about the amd graphics driver not installing right. Attachment... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by rob909e, Oct 10, 2015.

  1. rob909e Win User

    BSOD once a week with bug check code, 0x00000124


    I've got a question about the atikmdag.sys I found some interesting stuff online about the amd graphics driver not installing right.

    Attachment 52841

    But when I searched my computer for "atikmdag.sys" since that is whats showing in you're report, I find all of these.

    Attachment 52842

    Which directory is the correct atikmdag.sys file on the list above so that I can use the first screenshot workaround?

    Also, I noticed a some weird files and a folder on the root of C: called windows.old and its like 17GB. Is this from when you had me run driver verifier , which never worked and caused my computer not to boot so I had to use a system image, which wouldn't work at first, but then it did, (all of this is documents in this thread if you need to review) Is it safe to delete these files and folders?

    here is a screen shot.

    Attachment 52845
     
    rob909e, Dec 8, 2015
    #76
  2. axe0 New Member

    C:\Windows\System32\drivers\ is the correct one.

    C:\Windows.Old\ is the location from the previous Windows, it is a way back to revert back Windows to the older version.
     
  3. rob909e Win User
    I really thought setting the secondary memory timings would've fixed it..... Was playing Hurtworld (steam game) had to go the bathroom, quit and exited the game which put me back at the steam app, left the computer for maybe 2 min, came back and it was sitting at the same ugly Blue screen frown face WHEA bla blah Here is the latest DM collector
     
    rob909e, Dec 14, 2015
    #78
  4. axe0 New Member

    BSOD once a week with bug check code, 0x00000124

    Please update the Broadcom network driver
    The Broadcom NetLink Gigabit ethernet driver has caused this crash
    Driver Reference Table - k57nd60a.sys
    Code: ffffd000`261b3a48 fffff800`c74a40e7Unable to load image k57nd60a.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for k57nd60a.sys *** ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys k57nd60a+0x40e7 0: kd> lmvm k57nd60a start end module name fffff800`c74a0000 fffff800`c7511000 k57nd60a T (no symbols) Loaded symbol image file: k57nd60a.sys Image path: k57nd60a.sys Image name: k57nd60a.sys Timestamp: Thu Aug 20 04:16:18 2015 (55D53872) CheckSum: 0006F016 ImageSize: 00071000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  5. rob909e Win User
    The link you provided takes me to the broadcom download page, only they don't have the LAN drivers for my ASRock motherboard. I even called them up in California, and they told me I had to contact the manufacture of my motherboard. Here is the link to the download for my make/model mobo
    http://www.asrock.com/mb/Intel/Z77%2.../?cat=Download
    Which one should I download since it's not listed under the Windows 10 64 drivers download page?
     
    rob909e, Dec 15, 2015
    #80
  6. axe0 New Member
    My posted link was more for information then a download link *Wink
     
  7. rob909e Win User
    Also, Do you really think my network driver is responsible for all these BSOD 124? If you look at all the dumps, they are ALWAYS BSOD 124?
    Another thing, If you've been keeping up with my other thread here http://www.gskill.us/forum/showthrea...ed=1#post77920 Even though I have 2 of the same kits with matching model numbers , both are F3-12800CL9D-8GBXL, 1 of those kits is Single Sided and the other is Double Sided. Basically the the difference between Each Ram DIMM looks like this....
    Attachment 53845

    Apparently, there is no way to tell which ones you're buying when you buy them at different times. There's more info at the link I provided below. For now, I've taken out the the single sided kit, leaving me with 2 x 4GB double sided DIMMS for a total of 8GB of RAM. I'm going to see if the BSOD happens, if I don't get one within a week, the usual time for my BSOD 124, then we can assume that it's due to the mismatch in ram.
    So which LAN driver do you recommend from here?
    http://www.asrock.com/mb/Intel/Z77%20Extreme6/?cat=Download


     
    rob909e, Dec 15, 2015
    #82
  8. axe0 New Member

    BSOD once a week with bug check code, 0x00000124

  9. rob909e Win User
    I edited my last post just now, could you look at it
     
    rob909e, Dec 15, 2015
    #84
  10. axe0 New Member
    I think everything you've done so far has helped with solving the bluescreens.
    It isn't the always that 1 thing causes everything, but that there are more causes.
     
  11. rob909e Win User
    I downloaded the driver but I'm not sure what you want me to do with the three files? Should I uninstall the software using the wizard located here before anything else?
    Attachment 53847

    If yes or no, then how would I install the three files? from device manager? If so, I've never done that before here is the three files

    Attachment 53849
     
    rob909e, Dec 15, 2015
    #86
  12. axe0 New Member
    In device manager,
    • go to the Broadcom network adapter,
    • right click this device and choose update drivers
    • choose "search my computer for drivers"
    • locate the drivers and install them
    I haven't ever needed to install drivers via this method, so I don't know exactly what the next step(s) is/are after locating the drivers.
     
  13. rob909e Win User

    BSOD once a week with bug check code, 0x00000124

    So I turn on my computer this morning, to find that AMD CCC loaded a window that said, "AMD Catalyst Control Center Needs Your Attention" AMD CCC installed on my PC, by itself! I took screen shots of what I installed, which was ONLY the video driver. Now how could something like that happen, and Why do I get the feeling a lot of my BSOD are being caused by an AMD/Windows GPU graphics driver. I know I will need to go through the whole uninstall - Safe Mode DDU - reinstall only AMD video driver- but could you give me more comprehensive instructions, so that this WON'T happen again.

    Thanks.
     
    rob909e, Dec 17, 2015
    #88
  14. axe0 New Member
    I would check the Windows Update history, some drivers are installed through Windows Update but thanks to the new system users don't know it.
     
  15. rob909e Win User
    Wow you were right, it was installed two different times on two different days. Ok how should I go about this
     
    rob909e, Dec 17, 2015
    #90
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BSOD once a week with bug check code, 0x00000124

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