Windows 10: BSOD only when playing games for abot 5-10 minutes

Hello, I am having this problem with my computer,
where i am getting random BSOD's when i have been playing any game for about 5-10 minutes.
The BSOD is either the IRQL_NOT_LESS_OR_EQUAL or the APC_INDEX_MISMATCH

I have attached my debug files here
Attachment 39009

I hope someone can help
Anders

:)

 

Windows 10 BSOD VIDEO_TDR_FAILURE

I recently updated to Windows 10, and whenever I play CS:GO, after about 20-30 minutes I get the BSOD showing this message (picture below:

VIDEO_TDR_FAILURE (nvkflt.sys)

This only happens when I play CS:GO. Sometimes it happens after only 5-10 minutes, other times it takes 20-45. But whenever I play, this always happens.

This was never an issue before I updated with Windows 8.1.

I have an HP laptop with Intel core i7 and 16 GB of Ram with Intel HD Graphics 4600 as my Graphics Card. , so I usually run games very well, and CS:GO is the only game it happens with.

I have read some support forums, but I haven't found any helpful info yet. If anyone has a fix, please help.

Thanks,

Josh

 

BSOD Affects my PC

I really like windows 10, but I recently updated my Graphics Drivers, Since then when I play any 3D game 3 to 5 minutes after, a BSOD pops up, I have a HP Pavilion g6-2320dx, are the new drivers the problem?

--NOTE---

The Drivers Where Offered By HP, What Do I Do?

Giovanni Armenta

 

Hi Andersabra,

Welcome to the 10forums.

With 2 of the crashes the Nvidia Streamer Service was active, this service is known for system freezes, performance issues and BSOD's.

Please try the following

• Search msconfig and open it
• Go to the tab services
• Check 'Hide Microsoft services'
• Search Nvidia Streamer Service and uncheck it
• Click apply > ok
• Reboot if asked

The first BSOD was caused by a driver from Realtek HD Audio, but I cannot find this driver or an audio device from Realtek.
Please go to C:\Windows\System32\drivers\ in explorer and search for "RTKVHD64.sys" (without quotes). If you can find this driver, right click it and choose properties, go to the tab details, make a screenshot of it and post the screenshot.
Code: 5: kd> lmvm RTKVHD64 start end module name fffff800`49180000 fffff800`495fd000 RTKVHD64 T (no symbols) Loaded symbol image file: RTKVHD64.sys Image path: \SystemRoot\system32\drivers\RTKVHD64.sys Image name: RTKVHD64.sys Timestamp: Tue Jun 02 12:47:59 2015 (556D89DF) CheckSum: 00452702 ImageSize: 0047D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

Hello.
I have disabled Nvidia Streamer Service, rebooted, and i have found the RVKHD64.sys Driver, and taken a screenshot, and uploaded here
Attachment 39026

 

Thank you,

Please check Realtek for driver updates here

 

I have now updated the driver, what should i do now?

 

Try your system out and see if you get a BSOD.

If you do, please use the tool again and upload the zip file.

 

Okay, I will report back if this has fixed my problems or not.

Thank you for your time and help

 

You're welcome *Smile
I am glad I can help *Smile

 

So, i have now been playing for over 2 hours, without any problems, again, thank you for your time and your help

 

You're welcome again *Smile