Windows 10: BSOD or game crash while gaming, help!

Discus and support BSOD or game crash while gaming, help! in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone. I play Heroes of the Storm every now and then. But every time I play, the game randomly crashes, usually followed by a BSOD. When I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by cantshootthetrouble, Aug 8, 2019.

  1. BSOD or game crash while gaming, help!


    Hello everyone.

    I play Heroes of the Storm every now and then. But every time I play, the game randomly crashes, usually followed by a BSOD.

    When I scan the QR code of the BSOD, it redirects me to a generic Windows help page.

    This is really getting frustrating. Considering it's a newly built computer, I'm having these issues since we built the computer. Only my GPU and power supply is relatively old (used before).

    My Specs:

    OS: Windows 10 Pro 64-bit
    CPU: AMD Ryzen 3 1300X
    Motherboard: ASUSTeK COMPUTER INC. ROG STRIX B350-F GAMING (AM4)
    Memory: Corsair VENGEANCE® LPX 8GB (2 x 4GB) DDR4 DRAM 3000MHz C15 Memory Kit
    Graphics: ASUS Nvidia GeForce GTX 650 Ti Boost 2GB GDDR5
    SSD: Transcend SSD220S 240GB TS240GSSD220S
    PSU: Cooler Master Real Power 620 W 80+ Certified Semi-modular ATX Power Supply


    Now, I'm not a computer illiterate. I know how to keep up with the drivers and not get infected by a virus etc.


    I want you to walk me through this problem, I will provide every dump/error file required to solve this problem (I don't know what I need to provide, so we can start with that).


    Thanks for reading. I'm waiting for your answers.

    :)
     
    cantshootthetrouble, Aug 8, 2019
    #1
  2. reSfps Win User

    Games Crash to Desktop With No Errors (All Games) Occasional BSOD


    • CPU

      BSOD or game crash while gaming, help! [​IMG]
    • Mainboard

      BSOD or game crash while gaming, help! [​IMG]
    • Memory

      BSOD or game crash while gaming, help! [​IMG]
    • SPD*

      BSOD or game crash while gaming, help! [​IMG]

      BSOD or game crash while gaming, help! [​IMG]

      BSOD or game crash while gaming, help! [​IMG]

      BSOD or game crash while gaming, help! [​IMG]
    • Graphics

      BSOD or game crash while gaming, help! [​IMG]

    As requested! *Biggrin
     
    reSfps, Aug 8, 2019
    #2
  3. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Aug 8, 2019
    #3
  4. BSOD or game crash while gaming, help!

    Angela Pun, Aug 8, 2019
    #4
Thema:

BSOD or game crash while gaming, help!

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