Windows 10: BSOD over and over on brand new Asus Zenbook HELP!

Here is the minidump log when it crashes. I've restored it to factory but the windows updates remain installed. The version of windows I'm running is 10 Pro 1909 installed 5/6/2020 OS Build 18363.815.



Loading Dump File [C:\Windows\Minidump\051120-6125-01.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: srv*Executable search path is: Windows 10 Kernel Version 18362 MP 12 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS18362.1.amd64fre.19h1_release.190318-1202Machine Name:Kernel base = 0xfffff806`04e00000 PsLoadedModuleList = 0xfffff806`05248150Debug session time: Mon May 11 10:15:55.642 2020 UTC - 5:00System Uptime: 3 days 19:00:50.417Loading Kernel Symbols......................................................................................................................................................................................................Loading User SymbolsLoading unloaded module list...................For analysis of this file, run !analyze -vnt!KeBugCheckEx:fffff806`04fc2390 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffbe05`888573c0=0000000000000050Loading Dump File [C:\WINDOWS\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Can't set dump file contextsMachineInfo::SetContext failed - Thread: 00000239781CB1F0 Handle: 5 Id: 5 - Error == 0x8000FFFF************* Path validation summary **************Response Time ms LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 18362 MP 12 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS18362.1.amd64fre.19h1_release.190318-1202Machine Name:Kernel base = 0xfffff806`04e00000 PsLoadedModuleList = 0xfffff806`05248150Debug session time: Mon May 11 10:15:55.642 2020 UTC - 5:00System Uptime: 3 days 19:00:50.417Loading Kernel Symbols......................................................................................................................................................................................................Loading User SymbolsLoading unloaded module list...................nt!KeBugCheckEx:fffff806`04fc2390 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffbe05`888573c0=00000000000000501:4: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************PAGE_FAULT_IN_NONPAGED_AREA 50Invalid system memory was referenced. This cannot be protected by try-except.Typically the address is just plain bad or it is pointing at freed memory.Arguments:Arg1: ffffc7566a704a00, memory referenced.Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.Arg3: fffff8061b8f98d3, If non-zero, the instruction address which referenced the bad memory address.Arg4: 0000000000000002, reservedDebugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.Sec Value: 4 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on BRYANLAPTOP Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 12 Key : Analysis.Memory.CommitPeak.Mb Value: 87 Key : Analysis.System Value: CreateObjectADDITIONAL_XML: 1BUGCHECK_CODE: 50BUGCHECK_P1: ffffc7566a704a00BUGCHECK_P2: 2BUGCHECK_P3: fffff8061b8f98d3BUGCHECK_P4: 2READ_ADDRESS: ffffc7566a704a00 Nonpaged poolMM_INTERNAL_CODE: 2IMAGE_NAME: Netwtw06.sysMODULE_NAME: Netwtw06FAULTING_MODULE: fffff8061b600000 Netwtw06BLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1PROCESS_NAME: SystemTRAP_FRAME: ffffbe0588857660 -- .trap 0xffffbe0588857660NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000003104 rbx=0000000000000000 rcx=00000008fffffff7rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000rip=fffff8061b8f98d3 rsp=ffffbe05888577f0 rbp=0000000000000000 r8=ffffc70e59dea7c0 r9=0000000000000004 r10=ffffc70e59c616f0r11=ffffbe05888577d0 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei pl zr na po ncNetwtw06+0x2f98d3:fffff806`1b8f98d3 8984cea8000000 mov dword ptr [rsi+rcx*8+0A8h],eax ds:00000048`00000060=????????Resetting default scopeSTACK_TEXT: ffffbe05`888573b8 fffff806`0502dd34 : 00000000`00000050 ffffc756`6a704a00 00000000`00000002 ffffbe05`88857660 : nt!KeBugCheckExffffbe05`888573c0 fffff806`04ec91af : ffffc70e`6abf6214 00000000`00000002 00000000`00000000 ffffc756`6a704a00 : nt!MiSystemFault+0x195c94ffffbe05`888574c0 fffff806`04fd041e : ffffbe05`888577c8 00000000`00000000 ffffc70e`5c2f2460 000002fa`dfcb6de1 : nt!MmAccessFault+0x34fffffbe05`88857660 fffff806`1b8f98d3 : ffffc70e`685a6050 ffffc70e`6a48bd00 ffffc70e`6a7049a0 fffff806`1b6c499a : nt!KiPageFault+0x35effffbe05`888577f0 fffff806`1b793829 : ffffc70e`5cd0e9b0 00000000`00000000 fffff806`1bb32000 00000000`00000001 : Netwtw06+0x2f98d3ffffbe05`88857860 fffff806`1b7242cf : fffff806`1b7937a0 ffffbe05`88857990 ffffc70e`61e5ce70 00000000`00000000 : Netwtw06+0x193829ffffbe05`88857890 fffff806`09a706c2 : 00000000`00000000 ffffc70e`5cd2d760 ffffc70e`5c411040 fffff806`09a706b0 : Netwtw06+0x1242cfffffbe05`888579d0 fffff806`04f02aff : 00000000`00000000 ffffc70e`5cd2d760 ffffc70e`6210d050 fffff806`16ef5020 : ndis!ndisDispatchIoWorkItem+0x12ffffbe05`88857a00 fffff806`04ef43b5 : ffffc70e`59c70010 ffffc70e`61e81040 fffff806`04f02a00 00000000`00000000 : nt!IopProcessWorkItem+0xffffffbe05`88857a70 fffff806`04e6bcd5 : ffffc70e`61e81040 00000000`00000080 ffffc70e`59ca8300 000024ef`bd9bbfff : nt!ExpWorkerThread+0x105ffffbe05`88857b10 fffff806`04fc9998 : ffff8100`5d0c0180 ffffc70e`61e81040 fffff806`04e6bc80 00000000`00000000 : nt!PspSystemThreadStartup+0x55ffffbe05`88857b60 00000000`00000000 : ffffbe05`88858000 ffffbe05`88851000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28SYMBOL_NAME: Netwtw06+2f98d3STACK_COMMAND: .thread ; .cxr ; kbBUCKET_ID_FUNC_OFFSET: 2f98d3FAILURE_BUCKET_ID: AV_INVALID_Netwtw06!unknown_functionOS_VERSION: 10.0.18362.1BUILDLAB_STR: 19h1_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {2101a6f1-56d4-96a1-954f-0b4ab4996965}Followup: MachineOwner---------

:)

 

IRQL not less or equal on new Asus Zenbook with Windows 10


Hi all,

The very first screen that my brand new Asus Zenbook with Windows 10 showed me, was a BSOD. After restarting everything worked, but I keep having BSODs at random intervals.

The error shown is always "IRQL not less or equal", without any specific driver mentioned.

I've uninstalled the McAfee antivirus that came with the laptop - since apparently they often cause this kind of driver issue, but it made no difference.

I'd be grateful for any insights. (Dump files in attachment.)

 

Asus Zenbook UX305 touchpad multitouch functions stopped working.

Asus Zenbook UX305 touchpad multitouch functions stopped working. I suspect windows update cause problem. Any suggestions to solve. Asus helpdesk ask me to reinstall windows. But I cannot as lot of data is in the PC. Appriciate help if some one can suggest
to resolve.

 

Laptop starts work slower and shows BSOD

No, there was no minidump file.

After 4th BSOD, I did the following:

• installed last Windows updates,
• replaced Sleep with Hibernate (suggestion from here - Asus Zenbook Crash After Sleep – Kernel Power Event ID 41 | g.fisk ),
• performed Battery Reset - (suggestion from here - The Technologically Inclined Theologian: Zenbook Prime and the Unexpected Shutdown Problem ),
• removed some visual effects, reduced number of programs in autorun and disabled windows search for increasing overall performance.

Hopefully, it will solve the issue. I'll post here if BSOD will happen again.