Windows 10: BSOD - page_fault_in_nonpaged_area - memory at fault?

Discus and support BSOD - page_fault_in_nonpaged_area - memory at fault? in Windows 10 BSOD Crashes and Debugging to solve the problem; For about the past month or two my PC has been freezing. At first it was irregular but in time it has gotten more and more common. My suspicion is that... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jamjamjones, Jun 15, 2018.

  1. BSOD - page_fault_in_nonpaged_area - memory at fault?


    For about the past month or two my PC has been freezing. At first it was irregular but in time it has gotten more and more common. My suspicion is that the RAM or HDD are at fault. I've tested and checked the HDD for problems as much as I can and nothing has ever come back negative (various HDD health checking programs, extensive chkdsk, etc). Recently, I've run a memory diagnostic and it came back positive and reported no issues. However, not long after, my system crashed and rebooted with the BSOD error mentioned in the title, and this has reignited my worries all over again. With all the problems I've been having, and all the troubleshooting and researching I've done, it always seems to come back to it probably being the RAM at fault. This is the first BSOD I've had in a long time, as well.

    So, that said, I got the .dmp log from the crash for anyone who can make sense of it:

    Code: Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (OSR Unique Expertise, Guaranteed Results) Online Crash Dump Analysis Service See http://www.osronline.com for more information Windows 8 Kernel Version 17134 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Machine Name: Kernel base = 0xfffff801`fc802000 PsLoadedModuleList = 0xfffff801`fcbbc1f0 Debug session time: Fri Jun 15 15:30:23.770 2018 (UTC - 4:00) System Uptime: 0 days 0:11:34.502 ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: ffff8001be666018, memory referenced. Arg2: 0000000000000000, value 0 = read operation, 1 = write operation. Arg3: fffff80580099631, If non-zero, the instruction address which referenced the bad memory address. Arg4: 000000000000000c, (reserved) Debugging Details: ------------------ Could not read faulting driver name TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 READ_ADDRESS: unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes ffff8001be666018 FAULTING_IP: portcls!GetMaxMapRegisters+5 fffff805`80099631 8b4150 mov eax,dword ptr [rcx+50h] MM_INTERNAL_CODE: c DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: AV PROCESS_NAME: audiodg.exe CURRENT_IRQL: 0 BAD_PAGES_DETECTED: ef17 TRAP_FRAME: fffff505278c2df0 -- (.trap 0xfffff505278c2df0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=ffff548134e02a0e rbx=0000000000000000 rcx=ffff8001be665fc8 rdx=fffff805800b4980 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80580099631 rsp=fffff505278c2f88 rbp=ffff8001be9f2490 r8=fffff805800b49a0 r9=0000000000000000 r10=0000000000000001 r11=000000000000bb80 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na pe nc portcls!GetMaxMapRegisters+0x5: fffff805`80099631 8b4150 mov eax,dword ptr [rcx+50h] ds:ffff8001`be666018=???????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff801fc9ec21d to fffff801fc99a330 STACK_TEXT: fffff505`278c2b38 fffff801`fc9ec21d : 00000000`00000050 ffff8001`be666018 00000000`00000000 fffff505`278c2df0 : nt!KeBugCheckEx fffff505`278c2b40 fffff801`fc8af3e8 : fffff505`278c2caa 00000000`00000000 00000000`00000000 ffffbb5d`aed76bb0 : nt!MiSystemFault+0x14135d fffff505`278c2c80 fffff801`fc9a79da : 00000000`00000000 fffff805`800b4980 00000000`00000000 ffff8001`c32672a8 : nt!MmAccessFault+0x1f8 fffff505`278c2df0 fffff805`80099631 : fffff805`800e2254 ffff8001`c32672c0 ffff8001`be9f24d8 00000000`00000000 : nt!KiPageFault+0x31a fffff505`278c2f88 fffff805`800e2254 : ffff8001`c32672c0 ffff8001`be9f24d8 00000000`00000000 ffff8001`00000009 : portcls!GetMaxMapRegisters+0x5 fffff505`278c2f90 fffff805`800e1135 : 00000000`00000000 ffff8001`bef9b3c0 00000000`00000000 ffff8001`bef9b3c0 : portcls!CPortPinWavePci::Init+0x3b4 fffff505`278c3030 fffff805`800c5ae7 : ffff8001`c32671e0 00000000`00000000 ffff8001`be502010 ffff8001`c0d091b0 : portcls!CPortFilterWavePci::NewIrpTarget+0x195 fffff505`278c30b0 fffff805`800c4c6e : 00000000`00000000 ffff8001`00000001 ffff8001`c0d09e80 00000000`00000002 : portcls!xDispatchCreate+0x2c7 fffff505`278c3160 fffff805`801571a9 : ffff8001`be502010 ffff8001`be502202 fffff505`278c3558 ffff8001`c0d09060 : portcls!KsoDispatchCreateWithGenericFactory+0x2e fffff505`278c3190 fffff805`800c5bd9 : ffff8001`c0d09060 00000000`00000000 ffff8001`c0d091b0 00000000`00000000 : ks!KsDispatchIrp+0x289 fffff505`278c3250 fffff805`7e9838c2 : fffff505`278c3380 ffff8001`be502290 ffff8001`c29ecf88 ffff8001`00000020 : portcls!PcDispatchIrp+0xd9 fffff505`278c32c0 fffff505`278c3380 : ffff8001`be502290 ffff8001`c29ecf88 ffff8001`00000020 00000000`00000000 : vrtaucbl+0x38c2 fffff505`278c32c8 ffff8001`be502290 : ffff8001`c29ecf88 ffff8001`00000020 00000000`00000000 fffff801`fc886189 : 0xfffff505`278c3380 fffff505`278c32d0 ffff8001`c29ecf88 : ffff8001`00000020 00000000`00000000 fffff801`fc886189 ffff8001`c06a8230 : 0xffff8001`be502290 fffff505`278c32d8 ffff8001`00000020 : 00000000`00000000 fffff801`fc886189 ffff8001`c06a8230 ffff8001`c29ecf88 : 0xffff8001`c29ecf88 fffff505`278c32e0 00000000`00000000 : fffff801`fc886189 ffff8001`c06a8230 ffff8001`c29ecf88 ffff8001`be502010 : 0xffff8001`00000020 STACK_COMMAND: kb SYMBOL_NAME: PAGE_NOT_ZERO FOLLOWUP_NAME: MachineOwner MODULE_NAME: Unknown_Module IMAGE_NAME: Unknown_Image DEBUG_FLR_IMAGE_TIMESTAMP: 0 BUCKET_ID: PAGE_NOT_ZERO Followup: MachineOwner --------- *** Memory manager detected 61207 instance(s) of page corruption, target is likely to have memory corruption.[/quote] And a download for the file itself for those who need it: Dropbox - 061518-99140-01.dmp

    The only things I could understand from it is there's something relating to audiodg.exe and a ton of corruption going on with the memory. This stuff has got me really worried since I need the PC to work, so any help is greatly appreciated! I've been considering just going ahead and replacing the RAM but I need more perspective on this issue.

    Would also love to know if it's possibly anything else like drivers, but I've been updating any that I could for a while now and there seems to be no difference.

    :)
     
    jamjamjones, Jun 15, 2018
    #1

  2. BSOD PAGE_FAULT_IN_NONPAGED_AREA

    Hi,

    The stop code or blue screen error " PAGE_FAULT_IN_NONPAGED_AREA" is quite a unique error since it can be related to either hardware or software. As for the Windows kernel "ntoskrnl.exe", this handles all the driver requests, power management, and memory
    management on your device. For us to resolve your concern, kindly answer the questions below:

    • What other changes were made or updates were installed prior to the issue occurring?
    • What troubleshooting steps have you attempted?
    • What is the build and version of Windows 10 that is installed on your computer?

    As an initial recommendation, we suggest that you follow the steps on this
    link
    to complete the guided walkthrough on how to resolve blue screen errors.

    We look forward to your response to our queries.
     
    Jordan Dom, Jun 16, 2018
    #2
  3. Arjay Dom Win User
    BSOD - Page Fault / CUSTOM ERROR combo

    Hi,

    Error PAGE_FAULT_IN_NONPAGED_AREA can be caused by faulty hardware and NTFS (New Technology File System) corruption.

    As an initial troubleshooting step, refer to the Windows Memory Diagnostics
    section on this article. It will help you test your RAM in your Windows 10
    device. You may also run an extensive memory test by contacting your device manufacturer.

    We also recommend following the additional troubleshooting steps provided on the same article to resolve error
    PAGE_FAULT_IN_NONPAGED_AREA.

    Update us with the outcome so we can provide further assistance.
     
    Arjay Dom, Jun 16, 2018
    #3
  4. bb2indc Win User

    BSOD - page_fault_in_nonpaged_area - memory at fault?

    How to deal with BSOD (PAGE_FAULT_IN_NONPAGED_AREA)

    Repeated BSOD with error PAGE_FAULT_IN_NONPAGED_AREA (HipShieldK.sys)

    solution?
     
    bb2indc, Jun 16, 2018
    #4
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BSOD - page_fault_in_nonpaged_area - memory at fault?

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