Windows 10: BSOD playing dota 2

Discus and support BSOD playing dota 2 in Windows 10 BSOD Crashes and Debugging to solve the problem; Dear, I have some BSOD when i starting play DOTA 2 on windows 10. I was follow that axe told about NVIDIA. But on my msconfig there's not exist... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jingjie93, Aug 25, 2015.

  1. fireswan Win User

    BSOD playing dota 2


    Dear,

    I have some BSOD when i starting play DOTA 2 on windows 10.
    I was follow that axe told about NVIDIA. But on my msconfig there's not exist Nvidia Streamer Service.
    Attachment 40964
    Could you please to help me.

    This is the zip file about BSOD that you tell in the first page.
    Attachment 40963

    Thx before.
     
    fireswan, Oct 3, 2015
    #31
  2. axe0 New Member

    Please create a new thread for your problem and upload the zip file.
     
  3. jingjie93 Win User
    Hi axe0, my laptop recently start bsod again every times i play dota2, i think i need ur help again. Thanks!
    Attachment 50879
     
    jingjie93, Nov 27, 2015
    #33
  4. axe0 New Member

    BSOD playing dota 2

    I see a lot of this kind, the tcpip.sys driver is network related.
    Code: ffffd000`25a282e0 fffff800`58dfc000 tcpip!Ipv4Global[/quote] and a network driver being flagged.
    Code: ffffd000`240e59b0 fffff800`c780df14Unable to load image athw10x.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for athw10x.sys *** ERROR: Module load completed but symbols could not be loaded for athw10x.sys athw10x+0x28df14 0: kd> lmvm athw10x start end module name fffff800`c7580000 fffff800`c79b7000 athw10x T (no symbols) Loaded symbol image file: athw10x.sys Image path: athw10x.sys Image name: athw10x.sys Timestamp: Tue Jun 16 11:29:55 2015 (557FEC93) CheckSum: 00428B1F ImageSize: 00437000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Please check your manufacturer, ASUS, for drriver updates for the network.
    The network drivers aren't compatible with the new Windows 10 RTM 10586 version.
    Pleas check your security software for software updates, they are known for causing problems when it is about the network.

    Please remove following ASUS programs.
    Code: Start Menu\Programs\ASUS\AsusVibe Public:Start Menu\Programs\ASUS\AsusVibe Start Menu\Programs\ASUS\PC Link Public:Start Menu\Programs\ASUS\PC Link Start Menu\Programs\ASUS\Share Link Public:Start Menu\Programs\ASUS\Share Link Start Menu\Programs\ASUS\WebStorage Sync Agent Public:Start Menu\Programs\ASUS\WebStorage Sync Agent [/quote]
     
  5. jingjie93 Win User
    Thanks for your reply, btw, i cant find any network driver update for laptop at asus website, then where can i find the latest driver that is compatible with my win10?

    FYI, last time i run my os in safe mode, i found that my Generic PnP monitor have error at device manager.Is that cause of my laptop bsod?
     
    jingjie93, Nov 27, 2015
    #35
  6. jingjie93 Win User
    And i already uninstall the asus program you mentioned above
     
    jingjie93, Nov 27, 2015
    #36
  7. jingjie93 Win User
    I got 2 bsod again just now
    kernel security check failure
    irql_not_less_or_equal rt640x64

    Attachment 50976
     
    jingjie93, Nov 27, 2015
    #37
  8. axe0 New Member

    BSOD playing dota 2

    rt640x64 is the Realtek ethernet driver.
    Please install the network drivers again to see if that helps.
    The other crash is networking related, NETIO.sys is the Network Input/Output System driver.
    Code: Probably caused by : NETIO.SYS[/quote] Code: 0: kd> lmvm rt640x64 start end module name fffff800`34f90000 fffff800`35069000 rt640x64 T (no symbols) Loaded symbol image file: rt640x64.sys Image path: rt640x64.sys Image name: rt640x64.sys Timestamp: Tue May 05 18:21:03 2015 (5548EDEF) CheckSum: 000E43F4 ImageSize: 000D9000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from your manufacturer ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code: *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 0: kd> lmvm nvlddmkm start end module name fffff800`35140000 fffff800`35c37000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Sat Nov 14 06:44:20 2015 (5646CA34) CheckSum: 00AB9CF4 ImageSize: 00AF7000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  9. jingjie93 Win User
    HI, I already install the network driver and my nvidia graphic again. But i got bsod again just now. Need your help again. *Smile
    Attachment 51501
     
    jingjie93, Dec 1, 2015
    #39
  10. axe0 New Member
    Do I understand it correct that you're not trying my suggestions, because you have already tried it?
     
  11. jingjie93 Win User
    Attachment 51505
    Yes, I did follow your suggestion, uninstall the nvidia driver and reinstall again, and for the network driver, and i already repair the network driver.. but still got bsod again. (sorry again for my bad english )

    system service execption ( win32kfull.sys)
     
    jingjie93, Dec 1, 2015
    #41
  12. axe0 New Member
    Are you perhaps switching between your GPU's?
    If you aren't, I suggest to test the memory using MemTest86+
    Read the instructions below carefully




    BSOD playing dota 2 [​IMG]
    Diagnostic Test
    BSOD playing dota 2 [​IMG]
    RAM TEST

    BSOD playing dota 2 [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    BSOD playing dota 2 [​IMG]
    Note
    BSOD playing dota 2 [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
     
  13. jingjie93 Win User

    BSOD playing dota 2

    I done the MemTest , and this is what i got
    Attachment 51624
     
    jingjie93, Dec 2, 2015
    #43
  14. axe0 New Member
    Depending on how many sticks you have, if 1 you need to replace it, test each stick in each slot separated from the other stick and test again. Note the results to find out what is faulty, a slot or stick
     
  15. jingjie93 Win User
    Thanks for your answer, so bsod of my laptop is because of ram stick problem, not driver?
     
    jingjie93, Dec 2, 2015
    #45
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BSOD playing dota 2

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