Windows 10: BSOD playing dota 2

Discus and support BSOD playing dota 2 in Windows 10 BSOD Crashes and Debugging to solve the problem; Guys help me please... My laptop keep Bsod especially when playing dota 2 I got different BSOD everytime 1. irql_not_less_or_equal 2. system service... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jingjie93, Aug 25, 2015.

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  1. JINGJIE93
    jingjie93 Win User

    BSOD playing dota 2


    Guys help me please... My laptop keep Bsod especially when playing dota 2
    I got different BSOD everytime
    1. irql_not_less_or_equal
    2. system service exception dxgmms1.sys
    3. dpc watchdog violation

    and many many more...

    Here is my minidump :

    Dropbox - minidump

    Thanks *Smile

    :)
     
    jingjie93, Aug 25, 2015
    #1
  2. RONNIE JRGARRIDO
    ronnie jrgarrido Win User

    Dota 2 and other games lagging on Windows 10

    i also experienced the same with you playing dota 2 counter strike and dota 1 is lagging
     
    ronnie jrgarrido, Aug 25, 2015
    #2
  3. HANN_920
    Hann_920 Win User
    BSOD when Playing DOTA 2 on my MSI GE62 Laptop Windows 10 (machine_check_exception)

    I am not sure what was happening to my laptop. but everytime I plays DOTA 2, My laptop ran into a problem and restarting itself. when BSOD, I saw "machine_check_exception". please help

    here the files (dmps, msinfo, speccy for my system spec): Datas.rar
     
    Hann_920, Aug 25, 2015
    #3
  4. AXE0
    axe0 New Member

    BSOD playing dota 2

    Please read BSOD Posting Instructions

    Please fill in your system specsPlease go to this site and download the tool. The tool will give you detailed information about your system specs, please fill your system specs more completely in.How to fill in your system specs:
    Attachment 33919
    Attachment 33920
     
    axe0, Aug 25, 2015
    #4
  5. JINGJIE93
    jingjie93 Win User
    Sry ... This is the zip file you want?
    Attachment 33943

    Thank you
     
    jingjie93, Aug 25, 2015
    #5
  6. AXE0
    axe0 New Member
    Please upload a new zip file, the attached zip file is empty.
    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
     
    axe0, Aug 25, 2015
    #6
  7. JINGJIE93
    jingjie93 Win User
    Sry this is the latest...

    Attachment 33944
     
    jingjie93, Aug 25, 2015
    #7
  8. AXE0
    axe0 New Member

    BSOD playing dota 2

    There are 3 causes of the crashes I've checked.

    Please check your manufacturer for windows 10 compatible driver updates.

    Atheros (wifi)
    Code: 1: kd> lmvm athw10xstart end module name fffff800`ec7c0000 fffff800`ecbf7000 athw10x (deferred) Image path: athw10x.sys Image name: athw10x.sys Timestamp: Tue Jun 16 11:29:55 2015 (557FEC93) CheckSum: 00428B1F ImageSize: 00437000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Intel Graphics driver
    Code: 1: kd> lmvm igdkmd64start end module name fffff800`eae00000 fffff800`eb1b6000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: igdkmd64.sys Image name: igdkmd64.sys Timestamp: Sat Jul 11 02:37:09 2015 (55A06535) CheckSum: 0039F7B2 ImageSize: 003B6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Nvidia Video driver
    Code: 1: kd> lmvm igdkmd64start end module name fffff800`eae00000 fffff800`eb1b6000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: igdkmd64.sys Image name: igdkmd64.sys Timestamp: Sat Jul 11 02:37:09 2015 (55A06535) CheckSum: 0039F7B2 ImageSize: 003B6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] For the Nvidia video driver please try following:
     
    axe0, Aug 25, 2015
    #8
  9. JINGJIE93
    jingjie93 Win User
    axe0, thanks for your answer, I upgraded the Intel Graphics driver
    Btw,
    1. I cant found the Nvidia Streaming Kernel Service in msconfig there
    2. Should i use the older version of atheros driver that which is 10.0.0.308 that is compatibility with win10?
     
    jingjie93, Aug 25, 2015
    #9
  10. AXE0
    axe0 New Member
    If you already have the newest atheros driver, you could give it a shot.


    Please make screenshots of the services of msconfig and post them, just to be sure.
    Try to update the driver of Nvidia, or downgrade if you already have the newest (preferable after msconfig confirmation)
     
    axe0, Aug 25, 2015
    #10
  11. JINGJIE93
    jingjie93 Win User
    Attachment 34182 Sry late..
     
    jingjie93, Aug 26, 2015
    #11
  12. AXE0
    axe0 New Member
    Apologies, its the Nvidia Streamer Service.
     
    axe0, Aug 26, 2015
    #12
  13. AXE0
    axe0 New Member

    BSOD playing dota 2

    Keep us posted for other bluescreens or if the problem is solved *Smile
     
    axe0, Aug 26, 2015
    #13
  14. JINGJIE93
    jingjie93 Win User
    This time I got another bluescreen while i doing my task(not playing dota 2)
    kmode exception not handled
    Attachment 34935

    Thanks for help *Smile
     
    jingjie93, Aug 30, 2015
    #14
  15. AXE0
    axe0 New Member
    Please remove the ASUS utilities





    BSOD playing dota 2 [​IMG]
    Diagnostic Test
    BSOD playing dota 2 [​IMG]
    DRIVER VERIFIER

    BSOD playing dota 2 [​IMG]
    Warning Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.
    Please read and run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


    BSOD playing dota 2 [​IMG]
    Note Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
     
    axe0, Aug 30, 2015
    #15
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