Windows 10: BSOD playing games, irql_not_less_or_equal, problem with iaStorAVC.sys

Hello experts!
I've been having some problems while playing games like GTA V. It came recently, but not sure if I installed any new drivers, except a network driver, which I believe I reverted back to a previous version which didn't help. I've made sure windows 10 is up to date, aswell as running Dell SupportAssist and updating latest driver through geforce experience.

After running WinDbg Preview I found that it was "Probably caused by : iaStorAVC.sys ( iaStorAVC!Wcdl::Allocator::freeContiguous+20 )"


System:





"dm_log_collector" doesn't seem to create the .zip file and paste it to my desktop. Can't see it :-/

Hope someone can help!

Best regards
Niklas


Rest of the dump file report (not sure if I can compress it somehow in the thread):
Code: Microsoft (R) Windows Debugger Version 10.0.18206.1001 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [D:\Skrivebord\081318-18984-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 17134 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 17134.1.amd64fre.rs4_release.180410-1804 Machine Name: Kernel base = 0xfffff800`2329f000 PsLoadedModuleList = 0xfffff800`2365a1f0 Debug session time: Mon Aug 13 09:45:07.906 2018 (UTC + 2:00) System Uptime: 0 days 16:23:12.795 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ..................... Loading User Symbols Loading unloaded module list ..................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {ffffce8000000000, 2, 0, fffff8002331dc10} Probably caused by : iaStorAVC.sys ( iaStorAVC!Wcdl::Allocator::freeContiguous+20 ) Followup: MachineOwner --------- nt!KeBugCheckEx: fffff800`23437560 48894c2408 mov qword ptr [rsp+8],rcx ss:fffff68a`b44375f0=000000000000000a 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: ffffce8000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff8002331dc10, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804 SYSTEM_MANUFACTURER: Dell Inc. SYSTEM_PRODUCT_NAME: Inspiron 15 7000 Gaming SYSTEM_SKU: 0798 BIOS_VENDOR: Dell Inc. BIOS_VERSION: 1.7.0 BIOS_DATE: 05/08/2018 BASEBOARD_MANUFACTURER: Dell Inc. BASEBOARD_PRODUCT: 065C71 BASEBOARD_VERSION: X02 DUMP_TYPE: 2 BUGCHECK_P1: ffffce8000000000 BUGCHECK_P2: 2 BUGCHECK_P3: 0 BUGCHECK_P4: fffff8002331dc10 READ_ADDRESS: fffff800236fa388: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd ffffce8000000000 CURRENT_IRQL: 2 FAULTING_IP: nt!MI_READ_PTE_LOCK_FREE+0 fffff800`2331dc10 488b01 mov rax,qword ptr [rcx] CPU_COUNT: 8 CPU_MHZ: af8 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 9e CPU_STEPPING: 9 CPU_MICROCODE: 6,9e,9,0 (F,M,S,R) SIG: 8E'00000000 (cache) 8E'00000000 (init) BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXPNP: 1 (!blackboxpnp) CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: AV PROCESS_NAME: GTA5.exe ANALYSIS_SESSION_HOST: NIKLAS-DELL-INS ANALYSIS_SESSION_TIME: 08-13-2018 09:59:15.0004 ANALYSIS_VERSION: 10.0.18206.1001 amd64fre DPC_STACK_BASE: FFFFF68AB4437FB0 TRAP_FRAME: fffff68ab4437730 -- (.trap 0xfffff68ab4437730) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=ffffce8000000000 rdx=ffffcee773b9d000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8002331dc10 rsp=fffff68ab44378c8 rbp=fffff68ab44379d9 r8=ffffbb8d4e322080 r9=0000007ffffffff8 r10=0000000000000000 r11=fffff68ab4437a38 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc nt!MI_READ_PTE_LOCK_FREE: fffff800`2331dc10 488b01 mov rax,qword ptr [rcx] ds:ffffce80`00000000=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80023448169 to fffff80023437560 STACK_TEXT: fffff68a`b44375e8 fffff800`23448169 : 00000000`0000000a ffffce80`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff68a`b44375f0 fffff800`23444de5 : 00000000`00000000 00000000`0000008b ffffd480`0167ea10 fffff800`2367b000 : nt!KiBugCheckDispatch+0x69 fffff68a`b4437730 fffff800`2331dc10 : fffff800`2339025e fffff800`2367b000 fffff80a`257a250a fffff68a`b44379d9 : nt!KiPageFault+0x425 fffff68a`b44378c8 fffff800`2339025e : fffff800`2367b000 fffff80a`257a250a fffff68a`b44379d9 fffff68a`b44379d9 : nt!MI_READ_PTE_LOCK_FREE fffff68a`b44378d0 fffff800`233d3b59 : ffffab81`7ffeb440 fffff80a`257a2549 ffffbb8d`4eba71a0 00000000`00000000 : nt!MmFreeContiguousMemory+0x3e fffff68a`b4437940 fffff80a`257b8ca0 : 00000000`00000d4e fffff68a`b4437b68 ffffbb8d`73556f49 00000000`00000000 : nt!HvlpFreeOverlayPages+0x9 fffff68a`b4437970 fffff80a`256ffe20 : fffff68a`b4437a50 ffffbb8d`4ec00010 00000000`00000000 00000000`00000000 : storport!StorPortExtendedFunction+0x16420 fffff68a`b4437a40 fffff80a`2571a3d3 : ffffbb8d`4ec2c0b0 fffff80a`257a2549 ffffbb8d`4eba71a0 ffffbb8d`5718ff50 : iaStorAVC!Wcdl::Allocator::freeContiguous+0x20 fffff68a`b4437a80 fffff80a`25711d67 : ffffab81`7ffeb440 fffff80a`2569c834 ffffbb8d`4d12e0b0 ffffbb8d`4ec2c0b0 : iaStorAVC!readSmartAttribsCompletion+0x2bf fffff68a`b4437b30 fffff80a`2570e81c : ffffbb8d`4ec2c0b0 00000000`00000001 ffffab81`7ffeb440 fffff80a`2577c820 : iaStorAVC!NvmRequest::complete+0x1b7 fffff68a`b4437b70 fffff80a`2570d331 : ffffbb8d`4ec2c0b0 00000000`00000000 00000000`00000000 fffff80a`25121fad : iaStorAVC!NvmePort:rocessCompletionQueueForSharedInterrupt+0x144 fffff68a`b4437c00 fffff800`23339137 : ffffab81`7f91cf80 fffff68a`b4437d60 ffffbb8d`575d5828 fffff68a`00000002 : iaStorAVC!NvmePort::dpc+0x89 fffff68a`b4437c60 fffff800`2333878b : ffffab81`7f91a180 00000000`00000000 00000000`00000002 00000000`00000025 : nt!KiExecuteAllDpcs+0x2e7 fffff68a`b4437da0 fffff800`2343e4e5 : 00000000`00000000 ffffab81`7f91a180 fffff68a`b4bb2a80 ffffab81`80047c80 : nt!KiRetireDpcList+0x1db fffff68a`b4437fb0 fffff800`2343e2e0 : 00000000`00000000 fffff800`232164e6 ffffbb8d`58829de0 00000000`00000000 : nt!KxRetireDpcList+0x5 fffff68a`b4bb29c0 fffff800`2343dc15 : 000001a1`d43c1385 fffff800`23438ee1 000001a0`8f14a490 ffffab81`80047c80 : nt!KiDispatchInterruptContinue fffff68a`b4bb29f0 fffff800`23438ee1 : 000001a0`8f14a490 ffffab81`80047c80 00000000`00000000 ffffbb8d`52f21101 : nt!KiDpcInterruptBypass+0x25 fffff68a`b4bb2a00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0xb1 THREAD_SHA1_HASH_MOD_FUNC: 30464b140b76a93cd9a296daff06b69d56724b9a THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 83875c4b73577a163d7242bfc26fa753932c0bb6 THREAD_SHA1_HASH_MOD: bcd651369ad4a187af09394edadc315b24afe4c5 FOLLOWUP_IP: iaStorAVC!Wcdl::Allocator::freeContiguous+20 fffff80a`256ffe20 4883c438 add rsp,38h FAULT_INSTR_CODE: 38c48348 SYMBOL_STACK_INDEX: 7 SYMBOL_NAME: iaStorAVC!Wcdl::Allocator::freeContiguous+20 FOLLOWUP_NAME: MachineOwner MODULE_NAME: iaStorAVC IMAGE_NAME: iaStorAVC.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5a7ae8c0 IMAGE_VERSION: 15.44.0.1010 STACK_COMMAND: .thread ; .cxr ; kb BUCKET_ID_FUNC_OFFSET: 20 FAILURE_BUCKET_ID: AV_iaStorAVC!Wcdl::Allocator::freeContiguous BUCKET_ID: AV_iaStorAVC!Wcdl::Allocator::freeContiguous PRIMARY_PROBLEM_CLASS: AV_iaStorAVC!Wcdl::Allocator::freeContiguous TARGET_TIME: 2018-08-13T07:45:07.000Z OSBUILD: 17134 OSSERVICEPACK: 191 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 784 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2018-07-14 05:53:27 BUILDDATESTAMP_STR: 180410-1804 BUILDLAB_STR: rs4_release BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804 ANALYSIS_SESSION_ELAPSED_TIME: 2a80 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:av_iastoravc!wcdl::allocator::freecontiguous FAILURE_ID_HASH: {5bb5bd0d-f334-7f89-884b-415700daf842} Followup: MachineOwner ---------[/quote]

:)

 

BSODs while playing games, Error IRQL_NOT_LESS_OR_EQUAL


Thread Moved to BSODs while playing games, Error IRQL_NOT_LESS_OR_EQUAL Solved - Windows 10 Forums

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

BSOD with error IRQL_NOT_LESS_OR_EQUAL. It also mentioned that the problem was in intelppm,sys.

"I purchased some software called..." 3rd party software is not required (or suggested (by me)).. The Media Creation Tool creates a bootable media.

Does "BSOD with error IRQL_NOT_LESS_OR_EQUAL" happen when you boot the install media?