Windows 10: BSOD problem that just keeps coming back

Discus and support BSOD problem that just keeps coming back in Windows 10 BSOD Crashes and Debugging to solve the problem; I think I found one after a LONG time of testing but the problem is that catalyst control center just keeps installing on my computer which causes BSOD... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Poko, Sep 26, 2017.

  1. Poko Win User

    BSOD problem that just keeps coming back


    I think I found one after a LONG time of testing but the problem is that catalyst control center just keeps installing on my computer which causes BSOD and makes everything even harder than already is.
     
  2. zbook New Member
    zbook, Oct 6, 2017
    #32
  3. Poko Win User
    Nothing, catalyst just keeps installing itself
     
  4. Poko Win User

    BSOD problem that just keeps coming back

    USUARIO-PC-Mon_10_09_2017_142053_19.zip
     
  5. zbook New Member
    Using file explorer search for: sysult and sysult.exe

    What is this related to?

    Code: sysult.exe Not Available 3772 8 200 1380 10/9/2017 1:54 PM Not Available Not Available Not Available[/quote]


    The latest BSOD mini debugging displayed: rt640x64.sys
    Realtek PCIe GBE Family Controller

    1) Find a driver to replace the misbehaving driver (gigabyte website or realtek)
    The Gigabyte website is preferred if it is available.
    2) Use device manager to update this driver


    Code: rt640x64 Realtek RT640 NT Driver c:\windows\system32\drivers\rt640x64.sys Kernel Driver Yes Manual Running OK Normal No Yes[/quote]
    Code: Name [00000002] Realtek PCIe GBE Family ControllerAdapter Type Ethernet 802.3Product Type Realtek PCIe GBE Family ControllerInstalled YesPNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&1118A6A5&0&0050Last Reset 10/9/2017 1:47 PMIndex 2Service Name rt640x64IP Address 192.168.0.13, fe80::fd8c:83a2:2bc3:2e16IP Subnet 255.255.255.0, 64Default IP Gateway 192.168.0.1DHCP Enabled YesDHCP Server 192.168.0.1DHCP Lease Expires 10/9/2017 3:20 PMDHCP Lease Obtained 10/9/2017 2:20 PMMAC Address ‪90:2B:34:64:4E:BA‬I/O Port 0x0000DE00-0x0000DEFFMemory Address 0xFDBFF000-0xFDBFFFFFMemory Address 0xFDBF8000-0xFDBFBFFFIRQ Channel IRQ 4294967293Driver c:\windows\system32\drivers\rt640x64.sys (10.16.323.2017, 932.00 KB (954,368 bytes), 5/13/2017 2:47 PM)[/quote] rt640x64.sys Realtek NICDRV 8169 PCIe GBE Family Controller driver http://www.realtek.com.tw/downloads/...&GetDown=false
     
    zbook, Oct 8, 2017
    #35
  6. Poko Win User
    I update the driver and managed to uninstall catalyst (for now).
    I have no idea what this is sysult.exe.

    USUARIO-PC-Wed_10_11_2017_133828_20.zip
     
  7. Poko Win User
    I update the driver and managed to uninstall catalyst (for now it doesnt seem to install itself anymore).
    No idea what is sysult.exe.

    I keep getting BSOD and random reboots (screen turning off and displaying saving power mode message, freeze screen, etc). I need to know if it is related to a driver or if is still the display.

    USUARIO-PC-Wed_10_11_2017_182638_22.zip
     
  8. zbook New Member

    BSOD problem that just keeps coming back

    Some of the bsod mini dumps the debugger was not able to fully process.
    One of the mini dumps indicated that the graphics driver was the misbehaving driver.

    See if you have a friend, neighbor, or nearby store in which you can swap the graphics card.
    How does this computers graphics card perform in another computer?
    How does another computers graphics card perform in this computer?
    If another card is not immediately available perform the following steps until you can find a graphics card to swap.
    - Reseating the GPU
    - Seating the GPU into a different slot
     
    zbook, Oct 11, 2017
    #38
  9. zbook New Member
    The swap test results of the graphics cards could provide useful information.
    The sysult is unclear and has appeared in many faulting applications.
    To eliminate the confounding factors consider backing up all important files.
    Then perform a clean install (vanilla type) with just Windows and updates and no manually installed drivers or applications.
    Then monitor the computer environment for stability.
    Once stability is confirmed slowly add drivers and applications.
    Perform stress tests as needed.
     
    zbook, Oct 12, 2017
    #39
  10. niknik Win User
    Processor Information
    Max Speed 3000MHz
    Current Speed 3400MHz/
    Memory Device
    Speed 1333MHz
    Manufacturer None
    Part Number None
     
    niknik, Oct 12, 2017
    #40
  11. zbook New Member
    Please run
    CPU-Z | Softwares | CPUID,
    CPU-Z | Softwares | CPUID
    open it and make screenshots of the following tabs
    CPU
    Mainboard
    Memory
    SPD*
    Graphics

    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    On the bottom click on tools > clocks


    Please post each screenshot in your next reply/replies.

    Can you back up all files and perform a clean install to improve the troubleshooting environment?
     
    zbook, Oct 12, 2017
    #41
  12. Poko Win User
    I am sure I can do a clean install, since I am constantly using and depending on my pc, either for work or for studying.

    Also I keep getting this message often: Java(TM) platform binary has stopped working
    Maybe this is related to sysult?

    Desktop.rar

    USUARIO-PC-Sun_10_15_2017_134003_18.zip
     
  13. zbook New Member

    BSOD problem that just keeps coming back

    The zip was empty.

    The sentence above was confusing.
    You are sure you can do a clean install?
    You are constantly using and depending on the PC?

    This is information on clean install:
    Clean Install Windows 10 Installation Upgrade Tutorials
     
    zbook, Oct 14, 2017
    #43
  14. Poko Win User
    No, I cant do a clean install right now.

    Attachment 158579
     
  15. zbook New Member
    There have been many BSOD mini dumps and 1 of them indicated that the graphics card driver has been a recurrent misbehaving driver.

    The best option at this time is a clean install to create the best working environment to test hardware.

    The next best option is the swap video cards.

    See if you can find a friend, neighbor, nearby store, etc. to swap the card. If possible test this computer's card in the other computer and test another card in this computer.

    The driver that is currently installed is: Driver Version 15.200.1062.1004
    So you are currently using the same driver as you were weeks ago in post #19

    Create a thread in the AMD forum or contact AMD tech support to see if they have any suggestions.

    Code: BugCheck 1000007E, {ffffffffc0000005, fffff801941e363a, ffffa081a86193f8, ffffa081a8618c40} Probably caused by : atikmdag.sys ( atikmdag+13363a ) STACK_TEXT: ffffa081`a8619638 fffff801`94195b85 : 00000000`12422000 ffffa081`a86196a8 00000000`00000000 ffffc48f`47761010 : atikmdag+0x13363a ffffa081`a8619640 00000000`12422000 : ffffa081`a86196a8 00000000`00000000 ffffc48f`47761010 ffffa081`a8619670 : atikmdag+0xe5b85 ffffa081`a8619648 ffffa081`a86196a8 : 00000000`00000000 ffffc48f`47761010 ffffa081`a8619670 ffffc48f`4852e4d0 : 0x12422000 ffffa081`a8619650 00000000`00000000 : ffffc48f`47761010 ffffa081`a8619670 ffffc48f`4852e4d0 00000000`00000000 : 0xffffa081`a86196a8 FOLLOWUP_IP: atikmdag+13363a fffff801`941e363a 418908 mov dword ptr [r8],ecx SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: atikmdag+13363a FOLLOWUP_NAME: MachineOwner MODULE_NAME: atikmdag IMAGE_NAME: atikmdag.sys DEBUG_FLR_IMAGE_TIMESTAMP: 55c03174 STACK_COMMAND: .cxr 0xffffa081a8618c40 ; kb FAILURE_BUCKET_ID: AV_atikmdag+13363a BUCKET_ID: AV_atikmdag+13363a ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:av_atikmdag+13363a FAILURE_ID_HASH: {d93df6d5-50ab-2e0a-78a0-dc5ab752d44f} Followup: MachineOwner --------- 1: kd> lmvm atikmdag start end module name fffff801`940b0000 fffff801`955ba000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Mon Aug 03 22:28:52 2015 (55C03174) CheckSum: 014ADEC6 ImageSize: 0150A000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Code: Name AMD Radeon HD 6670PNP Device ID PCI\VEN_1002&DEV_6758&SUBSYS_31811682&REV_00\4&2E6535A2&0&0010Adapter Type AMD Radeon Graphics Processor (0x6758), Advanced Micro Devices, Inc. compatibleAdapter Description AMD Radeon HD 6670Adapter RAM 1.00 GB (1,073,741,824 bytes)Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dllDriver Version 15.200.1062.1004INF File oem15.inf (ati2mtag_NI section)Color Planes Not AvailableColor Table Entries 4294967296Resolution 1280 x 720 x 60 hertzBits/Pixel 32Memory Address 0xD0000000-0xDFFFFFFFMemory Address 0xFDFC0000-0xFDFDFFFFI/O Port 0x0000EE00-0x0000EEFFIRQ Channel IRQ 4294967294I/O Port 0x000003B0-0x000003BBI/O Port 0x000003C0-0x000003DFMemory Address 0xA0000-0xBFFFFDriver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 658.02 KB (673,816 bytes), 10/10/2017 6:36 PM)[/quote]
     
    zbook, Oct 17, 2017
    #45
Thema:

BSOD problem that just keeps coming back

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