Windows 10: BSOD problem

Discus and support BSOD problem in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm not sure if my issue is the same, but i have been crashing alot since the new build, sometimes i get BSOD, sometimes my video locks up then... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by soco88, Apr 9, 2015.

  1. SOCO88
    soco88 Win User

    BSOD problem


    I'm not sure if my issue is the same, but i have been crashing alot since the new build, sometimes i get BSOD, sometimes my video locks up then everything freezes causing me to hard reboot.

    :)
     
    soco88, Apr 9, 2015
    #1
  2. 東鎮
    東鎮 Win User

    Bsod problem

    Bsod problem
    Since I turn on my pc and just for Internet , YouTube , that's was no problem , after I start to play steam's games , almost 20-30 mins it's will automatic get a bsod , ok reboot for me and then the funny thing is after the bsod I continue to play my games
    but won't get any bsod problem again at that day , until tomorrow I do the same things , on pc , YouTube then play games in steam , poop ! Bsod again ! Reboot and no problem no bsod again ... Everyday I need to reboot once . This really annoying !
     
    東鎮, Apr 9, 2015
    #2
  3. LUCASCOLZ
    Lucascolz Win User
    Kmode_exception_not_handled BSOD in Windows 10

    The BSOD happened yesterday, but it isnt the first bsod i encounter. Let's say it happens once in a while, and there is no pattern, i already got a bsod for just oppening the browser.

    And i remember now that a got a second BSOD yesterday. A KERNEL_SECURITY_CHECK_FAILURE BSOD.

    Is there a chance that the problem is with my windows 10? Some corrupted files, some problem that happened during the installation, an update that went wrong? For i didn't have those STOP errors back in my windows 7.

    Thank you in advance
     
    Lucascolz, Apr 9, 2015
    #3
  4. GOLDEN
    Golden Win User

    BSOD problem

    Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff8019e83d72a, ffffd001d58ab928, ffffd001d58ab140} Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_WORKER_THREAD::SuspendDevices+566 ) Followup: MachineOwner ---------[/quote] Please ensure that Windows 10TP is fully updated, so the card has access to the latest implementation of DirectX.
     
    Golden, Apr 12, 2015
    #4
  5. SLARTYBART
    Slartybart Win User
    Windows Update installed 15.3 beta drivers on my machine. There were some anomolies with it (64 Hertz not 60 Hertz & glyphs displayed in properties - plus the screens for apps are way off ... settings are far right and cannot be accessed; still are after rolling back to 14.12)

    I rolled back to 14.12.

    Windows update replaced it with the beta driver until I turned off driver updates in Driver Installation Settings

    Things are slightly better, but there are still issues.
     
    Slartybart, Apr 12, 2015
    #5
  6. USASMA
    usasma Win User
    BIOS dates from 2012. Check to see if there are any updates for it.

    No Windows Updates installed. My system has 2 updates. Please check and install any available updates

    The WER section of MSINFO32 shows a lot of 0xEF STOP errors and a single 0xF7 error. I'd start by suspecting hardware issues and would suggest running these free diagnostics: Hardware Diagnostics

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking. XENfiltv.sys is outdated (Thu Jul 30 23:40:32 2009) and likely not compatible w/Win10. It belongs to your Sound Blaster card.
    If unable to find an updated, Win8.1 compatible driver (or a WIn10 driver), I would suggest removing the software for this card and then physically removing the card from the system to test to see if it's to blame for the BSOD's.

    Analysis:
    The following is for informational purposes only.
    Code: **************************Thu Apr 9 19:11:19.072 2015 (UTC - 4:00)************************** Loading Dump File [C:\Users\John\SysnativeBSODApps\040915-44015-01.dmp] Windows 8 Kernel Version 10041 MP (4 procs) Free x64 Built by: 10041.0.amd64fre.fbl_impressive.150313-1821 System Uptime:4 days 2:25:44.242 Probably caused by :dxgmms2.sys ( dxgmms2!VidMmInterface+2154a ) BugCheck 1000007E, {ffffffffc0000005, fffff8019e83d72a, ffffd001d58ab928, ffffd001d58ab140} BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8019e83d72a, The address that the exception occurred at Arg3: ffffd001d58ab928, Exception Record Address Arg4: ffffd001d58ab140, Context Record Address PROCESS_NAME: System BUGCHECK_STR: AV FAILURE_BUCKET_ID: AV_dxgmms2!VidMmInterface BIOS Version F9 BIOS Release Date 10/22/2012 Manufacturer Gigabyte Technology Co., Ltd. Product Name GA-990FXA-UD3 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Mon Mar 30 23:10:50.439 2015 (UTC - 4:00)************************** Loading Dump File [C:\Users\John\SysnativeBSODApps\033015-34781-01.dmp] Windows 8 Kernel Version 10041 MP (4 procs) Free x64 Built by: 10041.0.amd64fre.fbl_impressive.150313-1821 System Uptime:0 days 6:09:40.206 *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys Probably caused by :csrss.exe BugCheck EF, {ffffe001cdfb9080, 0, 0, 0} BugCheck Info: CRITICAL_PROCESS_DIED (ef) Arguments: Arg1: ffffe001cdfb9080, Process object or thread object Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died. Arg3: 0000000000000000 Arg4: 0000000000000000 PROCESS_NAME: csrss.exe BUGCHECK_STR: 0xEF_243becc0 FAILURE_BUCKET_ID: 0xEF_243becc0_IMAGE_csrss.exe ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Mon Mar 30 16:59:31.790 2015 (UTC - 4:00)************************** Loading Dump File [C:\Users\John\SysnativeBSODApps\033015-28984-01.dmp] Windows 8 Kernel Version 10041 MP (4 procs) Free x64 Built by: 10041.0.amd64fre.fbl_impressive.150313-1821 System Uptime:0 days 1:27:12.556 Probably caused by :ntkrnlmp.exe ( nt!NtSetSystemPowerState+d70 ) BugCheck C000021A, {ffffc001af48cbd0, 0, ffffc001a1c9eda0, 0} BugCheck Info: WINLOGON_FATAL_ERROR (c000021a) Arguments: Arg1: ffffc001af48cbd0, String that identifies the problem. Arg2: 0000000000000000, Error Code. Arg3: ffffc001a1c9eda0 Arg4: 0000000000000000 Arg2: 0000000000000000, Error Code. BUGCHECK_STR: 0xc000021a_DCOM_Terminated PROCESS_NAME: services.exe FAILURE_BUCKET_ID: 0xc000021a_DCOM_Terminated_nt!NtSetSystemPowerState BIOS Version F9 BIOS Release Date 10/22/2012 Manufacturer Gigabyte Technology Co., Ltd. Product Name GA-990FXA-UD3 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` [/quote] 3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code: **************************Thu Apr 9 19:11:19.072 2015 (UTC - 4:00)************************** XENfiltv.sys Thu Jul 30 23:40:32 2009 (4A7267B0) AODDriver2.sys Tue Feb 11 06:06:52 2014 (52FA044C) avgrkx64.sys Wed Jun 18 15:03:17 2014 (53A1E275) avgdiska.sys Wed Jun 18 15:03:29 2014 (53A1E281) AMDACPKSL.SYS Sat Jun 21 22:31:43 2014 (53A6400F) AtihdWB6.sys Sat Jun 21 22:32:00 2014 (53A64020) avgldx64.sys Thu Aug 28 15:47:21 2014 (53FF8749) avgidsha.sys Tue Nov 18 15:42:01 2014 (546BAF19) rt640x64.sys Wed Jan 28 16:19:48 2015 (54C95274) avgloga.sys Tue Feb 3 04:47:20 2015 (54D09928) avgmfx64.sys Thu Feb 5 04:26:57 2015 (54D33761) atikmpag.sys Sat Feb 28 01:09:43 2015 (54F15BA7) atikmdag.sys Sat Feb 28 02:19:23 2015 (54F16BFB) RTKVHD64.sys Mon Mar 2 04:57:24 2015 (54F43404) filecrypt.sys Sat Mar 14 00:01:38 2015 (5503B2A2) mirahid.sys Sat Mar 14 00:42:29 2015 (5503BC35) storqosflt.sys Sat Mar 14 00:47:51 2015 (5503BD77) avgwfpa.sys Thu Mar 19 11:05:39 2015 (550AE5C3) avgidsdrivera.sys Wed Mar 25 06:21:30 2015 (55128C2A) ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Mon Mar 30 16:59:31.790 2015 (UTC - 4:00)************************** atdcm64a.sys Fri Jun 21 09:52:02 2013 (51C45A82) [/quote] http://www.carrona.org/drivers/driver.php?id=XENfiltv.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    rt640x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    filecrypt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    mirahid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    storqosflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=atdcm64a.sys
     
    usasma, Apr 5, 2018
    #6
Thema:

BSOD problem

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