Windows 10: BSOD Random crashes

Discus and support BSOD Random crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; So I have gotten a couple BSOD errors in the past 2 weeks. One was something with the WatchDog and the other was a System Service Exception. I'll be... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MamaSinister, Mar 27, 2018.

  1. BSOD Random crashes


    So I have gotten a couple BSOD errors in the past 2 weeks. One was something with the WatchDog and the other was a System Service Exception. I'll be honest not a big fan of 10 but had to move as I needed a new key and all I had was a 10 key hahahaha.

    anyways been having nothing but issues with 10 since installing it, any help I can get would be great!

    Already did a full run down of the tower and reseated everything and cleaned. tried a {SFC /SCANNOW} no results. also did a clean wipe of all drivers and reinstalled them with still issues.

    DESKTOP-1H7JCH9-Tue_03_27_2018_182628_38.zip

    :)
     
    MamaSinister, Mar 27, 2018
    #1
  2. loglolol Win User

    Constant Crashing / BSOD

    Hey. I've been having issues with my computer crashing or bluescreening. The time inbetween the crashes are random, and the messages in the BSOD's are seemingly random. If you need anything to help ID the problem, please let me know.

    Thanks for your time
     
    loglolol, Mar 27, 2018
    #2
  3. Windows 10 BSODs

    Hi,

    Since I upgraded my Windows 7 to Windows 10 in August, I collect the BSODs once for each day :

    - Driver IRQL Not Less Or Equal (Boot)

    - Bad Pool Caller (Random crash)

    - Bad Pool Header (Random crash)

    - System Service Exception (Random crash)

    - Interrupt Exception Not Handled (Boot)

    - IRQL Not Less Or Equal (Random crash)

    - PFN List Corrupt (Random crash)

    - Kernel Security Check Failure (Random crash)

    - Internal Power Error (Random crash)

    - Kernel Locked Stack At Exit (Reboot)

    - System Thread Exception Not Handled (Boot)

    Is it a problem with the Nvidia driver ?

    I updated the driver yesterday but the BSOD still occurs.

    ------------------

    System Information

    ------------------

    Operating System: Windows 10 Professionnel 64-bit

    System Manufacturer: Gigabyte Technology Co., Ltd.

    System Model: EP45-UD3P (rev. 1.0)

    Processor: Intel(R) Core(TM)2 Extreme CPU X9650 @ 3.00GHz (4 CPUs), ~3.3GHz

    Memory: 12288MB RAM (4 slots: 2 x 4 GB PC2-5300, 2 x 2 GB PC2-6400)

    Card name: NVIDIA GeForce GTX 670 (Asus)

    Driver Version: 10.18.13.5598 (355.98, September 22th), previously it was the version 355.60 (August 13th)

    Monitor 1 Model: SyncMaster P2470HD (Digital) (Samsung)

    Monitor 2 Model: S27D390 (Samsung)

    System drive: RAID-0 volume (4 x Samsung SSD 850 EVO 256GB)
     
    Ten is 6.4, Mar 27, 2018
    #3
  4. cwsink Win User

    BSOD Random crashes

    The event log shows a Windows Hardware Error Architecture (WHEA) error reported by a processor which was a cache hierarchy error that was correctable. I'm pretty sure that's not supposed to be happening.

    The 0x101 bugcheck (CLOCK_WATCHDOG_TIMEOUT) happens because a secondary processor (one of the CPU cores) has not responded to a very high level interrupt within a certain amount of time.

    The 0x3B bugcheck (SYSTEM_SERVICE_EXCEPTION) was caused by kernel code trying to access invalid memory. These have many possible causes including an unstable overclock.

    I would recommend undoing the overclock on your CPU and seeing if the problems continue. There is also a newer BIOS available for your motherboard here.
     
    cwsink, Mar 27, 2018
    #4
  5. I have tried to update my bios but I am unable to do so someting about it can't be verified, and as for the over clock I was not aware I had anything over clocked x.x. and when I just tried to do a windows update meaning at start up I got a blus screen stating Attttempted to write to readonly memory......
     
    MamaSinister, Mar 27, 2018
    #5
  6. cwsink Win User
    Can you make the new dump available for download?
     
    cwsink, Mar 27, 2018
    #6
  7. heres thhe new copy with anotthher blue screen as soon a attempt to try a game and see if the error happens

    DESKTOP-1H7JCH9-Tue_03_27_2018_225803_43.zip

    Also the bios is now updated to 1001 from 0901
     
    MamaSinister, Mar 27, 2018
    #7
  8. cwsink Win User

    BSOD Random crashes

    The old and the new bugcheck codes are 0x3B and it seems to be happening in a process with the filename "tianyu.exe". Do you know what that process is? A search comes up with links suggesting it could be malware.
     
    cwsink, Mar 27, 2018
    #8
  9. That's basically the game I'm playing installer, My.com Installer, avg even detectts it as a false positive. Link here
     
    MamaSinister, Mar 27, 2018
    #9
  10. cwsink Win User
    The callstack is the same in both. User mode code which seems to be a 32-bit process is calling into the kernel.

    Code: 7: kd> k12 # Child-SP RetAddr Call Site 00 ffff950a`d5fb7758 fffff802`f57a1529 nt!KeBugCheckEx 01 ffff950a`d5fb7760 fffff802`f57a0abc nt!KiBugCheckDispatch+0x69 02 ffff950a`d5fb78a0 fffff802`f579721d nt!KiSystemServiceHandler+0x7c 03 ffff950a`d5fb78e0 fffff802`f56bca50 nt!RtlpExecuteHandlerForException+0xd 04 ffff950a`d5fb7910 fffff802`f56bd683 nt!RtlDispatchException+0x430 05 ffff950a`d5fb8000 fffff802`f57a1602 nt!KiDispatchException+0x1f3 06 ffff950a`d5fb86b0 fffff802`f579d110 nt!KiExceptionDispatch+0xc2 07 ffff950a`d5fb8890 fffff802`f56d456f nt!KiGeneralProtectionFault+0x3d0 08 ffff950a`d5fb8a20 fffff802`f56edf67 nt!KiSelectReadyThread+0x16f 09 ffff950a`d5fb8ab0 fffff802`f57a1003 nt!NtYieldExecution+0xc7 0a ffff950a`d5fb8b00 00000000`53801e5c nt!KiSystemServiceCopyEnd+0x13 0b 00000000`32e9ee48 00000000`00000000 0x53801e5c[/quote] Is it only happening with this game?

    It looks like the CPU is still overclocked. According to this page the base clock is 4.0 GHz with a maximum boost of 4.2 GHz and yours is running at 4.335 GHz.

    Code: 7: kd> !sysinfo cpuinfo [CPU Information] ~MHz = REG_DWORD 4335 Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0 Identifier = REG_SZ AMD64 Family 21 Model 2 Stepping 0 ProcessorNameString = REG_SZ AMD FX(tm)-8350 Eight-Core Processor Update Status = REG_SZ Newer Patch Not Available" VendorIdentifier = REG_SZ AuthenticAMD[/quote] I'd recommend uninstalling any software utilities which might be overclocking your CPU and going into the BIOS settings menu, loading default settings, and then Save & Exit.
     
    cwsink, Mar 27, 2018
    #10
  11. I removed thhhe Asus tuning app and reverted the bios to default but said no changes were made. also ran thhe game in compat mode for windows 7 and moved the game files causing thhe screen to a seperate hdd and see if keeping thhe windows files and game files seperate work. I'll let you know. past 10 mins good thus far.
     
    MamaSinister, Mar 27, 2018
    #11
  12. cwsink Win User
    If you get any new bugchecks please make the dumps available. Hopefully you've fixed it, though. Please do let us know.
     
    cwsink, Mar 27, 2018
    #12
  13. BSOD Random crashes

    If any thing happens I’ll post right away here, thank you
     
    MamaSinister, Mar 27, 2018
    #13
  14. so far no issues, so think we got it. Thhank you for all the help. <3
     
    MamaSinister, Mar 31, 2018
    #14
  15. cwsink Win User
    I'm not sure which change helped but I'm glad it's working for you. Thank you for the update. *Smile
     
    cwsink, Apr 5, 2018
    #15
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BSOD Random crashes

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