Windows 10: BSOD Randomly 0x000000ef

· OS - Windows 10 Professional
· x64
· original installed OS on system Windows 10 Professional
· Is the OS an OEM version
· Age of system (hardware) one year and 9 months
· Age of OS installation - installed on 15 august 2016
· CPU Intel® Core™ i7-4710MQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s)
· Video Card Name NVIDIA Quadro K1100M
· MotherBoard - (it is a laptop)
· Power Supply - brand & wattage (it is a laptop)
· System Manufacturer HP
· Exact model number HP Zbook 15 G2
· Laptop

Hello, I Happened that randomly; here is the bugcheck: 0x000000ef
Thank you.

:)

 

Windows 10 Blue Screen

I have a brand new Dell laptop with Windows 10. It has only been in use for 2 weeks when I got the BSOD Critical Process Died , Bug check code 0x000000ef, Parameter1 = ffffe001`9a644080, Caused by drive ntoskrnl.exe.

Does anyone have any idea what caused this BSOD or how to fix it.

Thanks, Please email me at *** Email address is removed for privacy ***

Mike Braecklein

 

The computer has rebooted from a bugcheck

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ef (0xffffa706256ab080, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

After a blue screen, I checked the Event Viewer for what happened. This is what was recorded along with a Minidump. I will link the Minidump. I'm tech savy but I'm not sure how to dissect dump files for what happened leading up to the BSOD.

 

I'll let someone that knows what they're doing analyze the dmp files.

Just wanted to comment that it's been some time since I've seen anyone running Spybot and I was thinking it'd conflict with Win Defender in the Win 10 CU. Just noticed there was a thread: Shut down takes longer after Creators Update where that was discussed.

It sure does add a lot of Hosts entries

 

Open administrative command prompt and run:

sfc /scannow
dism /online /cleanup-image /restorehealth

Please report the findings for each scannow and restorhealth

Google searches for SppExtComObjHook.dll have numerous reports of malware. However I was unable to find it listed in these searches:
A-Z Listing of Threats Risks - Symantec Corp.
Recent Malware - McAfee Labs Threat Center

Malware and virus descriptions from the Microsoft Malware Protection Center's encyclopedia

Run Malwarebytes scan
Run full Avast scan
Please report results for each.


Run administrative command prompt: chkdsk /x /f /r
It will require a Y answer and a reboot. Run this overnight as it may take many hours.


Running Windows Debugger Version 10.0.15063.137 AMD64




BugCheck EF, {ffffe6077732f080, 0, 0, 0}

ETW minidump data unavailable
Probably caused by : SppExtComObjHook.dll_unloaded


BugCheck EF, {ffff808d89f42780, 0, 0, 0}

ETW minidump data unavailable
Probably caused by : SppExtComObjHook.dll_unloaded

Event[1898]:
Log Name: System
Source: Ntfs
Date: 2016-11-08T08:21:12.483
Event ID: 55
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Giuseppe
Description:
A corruption was discovered in the file system structure on volume I:.

The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x1000000000000. The name of the file is "<unable to determine file name>".

Event[1899]:
Log Name: System
Source: Ntfs
Date: 2016-11-08T08:21:12.483
Event ID: 55
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Giuseppe
Description:
A corruption was discovered in the file system structure on volume I:.

The exact nature of the corruption is unknown. The file system structures need to be scanned online.

Event[1905]:
Log Name: System
Source: Ntfs
Date: 2016-11-08T08:21:12.551
Event ID: 55
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Giuseppe
Description:
A corruption was discovered in the file system structure on volume I:.

The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x1000000000000. The name of the file is "<unable to determine file name>".

Event[1906]:
Log Name: System
Source: Ntfs
Date: 2016-11-08T08:21:12.552
Event ID: 55
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Giuseppe
Description:
A corruption was discovered in the file system structure on volume I:.

The exact nature of the corruption is unknown. The file system structures need to be scanned online.

 

Your report states that you are using a Non Genuine copy of software
This forum's Rules clearly state that help will not be provided to those using Non genuine Software.

Rule 4
No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

One of the main reasons for this is that the act of pirating software will inevitably change the working of software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.

 

axe0
Where do you look to see information on the genuine vs non genuine software? Which log displays the pirated software?