Windows 10: BSOD seemingly caused by hardware fault

Hi Guys,

Been battling with a BSOD for a while that according to blue screen viewer is being caused by hal.dll. Traced this to mean some sort of hardware error so have tried cleaning out PC to eliminate and heat issues and run memory tests a couple of times which have always come back fine.

It doesnt seem to be caused by me doing anything in particular and seems to happen fairly randomly, often a few times in an hour and then run fine for a while.

My next plan was to do a BIOS update but figured I should check in and see if I was missing anything obvious before hand (plus to make sure I was applying the right update!) Could potentially do with some driver updates if that might be the cause?

The dump files should be attached.

Any help would be great, thanks!

:)

 

Seemingly random BSODs with no constant cause?

Having finished 11 passes now after leaving the computer on all night, it only found that one error the whole time. Is there any indication in that data that would tell me which stick in particular is busted? I do have four RAM sticks in my computer -
would be nice if I could replace just one of them.

 

Seemingly random BSODs with no constant cause?

The test has yet to finish all eight - I'm typing from a phone - but in the latest pass it detected an error. Should I let it continue, or should I stop it and swap the memory around, check if it finds the error again?

The error was:

Test: 6

Pass: 2

Failing Address: 001370b89dc - 4976.5MB

Good: ffe80000

Bad: fbe80000

Err-Bits: 04000000

Count: 1

CPU: 0

 

All dumps are similar, a read error with core 3.
Have BSOD occured from the beginning?
Code: =============================================================================== Common Platform Error Record @ ffffc00bb5fe2028 ------------------------------------------------------------------------------- Record Id : 01d29b6c0319a61f Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 3/13/2017 19:23:17 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffc00bb5fe20a8 Section @ ffffc00bb5fe2180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Cache error Operation : Data Read Flags : 0x00 Level : 1 CPU Version : 0x0000000000100f43 Processor ID : 0x0000000000000003 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffc00bb5fe20f0 Section @ ffffc00bb5fe2240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000003 CPU Id : 43 0f 10 00 00 08 04 03 - 09 20 80 00 ff fb 8b 17 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffffc00bb5fe2240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffc00bb5fe2138 Section @ ffffc00bb5fe22c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : DCACHEL1_DRD_ERR (Proc 3 Bank 0) Status : 0xb633200062000135 Address : 0x00000001f4185a00 Misc. : 0x0000000000000000[/quote]

 

[/quote] I want to say no, but its a 6 year old build(with a few changes but same cpu) so difficult to remember.

Definitely had a bsod problem for a long while, with varying severity. Usually, when it got bad I could clean out my pc and it would fix it so I have always just attributed it to heat.

 

Could be overheating:






Diagnostic Test

CPU TEST


Run Prime95 - Stress Test Your CPU - Windows 10 Forums







Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

 

A couple of questions:
What is your case, PSU and cooler?
When was the last time that you replaced the thermal paste?
Have you in those years kept an eye on the temps of the CPU?
What changes have you made?

 

Hi Shuff,

As BSODHunter stated this could be an overheating issue so I recommend running prime95 and reporting your temps.

I would also recommend resetting your Cmos and updating your BIOS.

 

Run Prime95 - Stress Test Your CPU - Windows 10 Forums







Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs. Crashed after about 30 secs, HWMonitor said it was at 67oC. Have seen it at 71 when streaming video and playing games.

 

Case - Cooler Master: Scout

PSU - Cant remember exactly but its 700W cooler master psu that came with case

CPU Cooler - ARCTIC Freezer 7 Pro Rev 2 - 150 Watt Multicompatible Low Noise CPU Cooler for AMD and Intel Sockets: Amazon.co.uk: Computers & Accessories

Last time I replace thermal paste was when I bought the heat sink, which was apparantly 2014....

Since the pc was first built - new heat sink, new gpu, new HDD and new SSD.

Have tried to keep an eye on it and it has always run hot, originally when it became too much of a problem I replaced the stock cooler with the above. More recently, now the crashes have been getting worse ive been paying more attention and seen it get over 70oC

 

Run Prime95 - Stress Test Your CPU - Windows 10 Forums







Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs. Forgot to attach dump, 17/03/17 at around 6pm

 

Hi, yea have thought about doing both of those but just wanted to see if I was missing anything first. Definitley think it is a heat problem, this cpu has always run a little hot (IIRC it is stock over clocked (AMD Phenom II X4 980 3.7ghz))

 

You indeed have an overheating problem, but that may be due to the thermal paste.

 

I think I would agree with that, ill get some remover and new paste. Will let you know how it goes.

 

Is there any news or did you fix the problem?