Windows 10: BSOD SYSTEM SERVICE EXCEPTION with Canon printers

Hi,Recently say last three or so weeks I started getting BSOD whenever connecting a Canon printer to the USB port I used in the past. The stop code is SYSTEM SERVICE EXCEPTION and "what failed" shows Wdf01000. In order to remedy that, I did several things like uninstalling the latest Windows update, uninstalling and installing Canon utilities and reinstalling OS but that did not work. It is frustrating so help is needed.

:)

 

Canon Printer i9950

Hi,



Thank you for posting your query on Microsoft Community.

I completely understand your concern and feel sorry for the inconvenience this has caused.


This product is not compatible with the operating system selected and no drivers will be made available. Please consider upgrading either your product or operating system to a model or version that is supported.

Also, I suggest you to ensure to have the latest version of the printer software installed on your PC .

Please follow these steps below, to resolve the issue:

Step 1: I suggest you to download the Windows 8.1 printer driver from the below canon website and then try to install the printer driver in compatibility mode.

http://www.supportcanon.com/download-canon-i9950-driver-printer/

Step 2: I would suggest you to try to install the driver in compatibility mode.

1. Right-click on the driver setup file and click on ‘Properties’.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the
issue persists.

Please try to refer to the suggestions given by JimWynne replied on December 8, 2015, to fix your issue.


Redirecting

I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.

 

Canon - Printers - Canon MG5500 series Printer - Error 0x80240017

GaryRouth's suggestion didn't work for me. But I took his lead and used a slightly different process that eventually worked.

I uninstalled the Canon software in "Programs and Features",

rebooted my machine,

then went to Canon's site and downloaded the full package from Canon for my printer,

extracted the package,

went to the extracted files and opened the DrvSetup folder,

ran the DELDRV64.exe utility to cleanup the old software,

then ran the Setup64.exe to install the Canon software.

Since I've followed these steps, the printer works and the Windows Update for the printer isn't showing up.

 

BSOD System Service Exception

Hello,

I recently upgraded my PC, almost all of my components except for keyboard, mouse, power supply, and monitors. Here is a list of my equipment:

Motherboard: Asus Prime B450m-a/csm

CPU: AMD 2700x

Ram: Trident Z RGB 3000mhz

GPU: EVGA GTX 1080 FTW

Storage: Adata M.2 256gb NVMe

External 1tb Mybook

After I got all my equipment set up I have been getting a BSOD System Service Exception. I have tried a clean install on my M.2 with Windows 10 Pro, but I continue to get a BSOD. I have ran a Checkdisk, and did a memory check also with nothing found.
I am not overclocking anything yet so I am not sure why this error is happening.

I went online and did all of the steps to try to figure out what was wrong, but could not figure this out.

Please Help!!!