Windows 10: BSOD System Thread Exception Not Handled Error on Shutdown

The system runs relatively well, but noticed my internet connection dropping quite a bit. Also was going to upgrade the SSD so performed a clone with Acronis True Image.


When i was done with everything today, and went to shutdown got the BSOD with that error. The system eventually shutdown but when I restarted and shutdown again, the same error appeared. The error doesn't seem to appear upon restart Yet.


Any thoughts on how to correct?

:)

 

Windows 10: "system thread exception not handled" error on shutdown

Hi,

I recently have run into a situation where my computer fails to shutdown properly. When I click the shutdown button everything goes as normal - the orange screen and the "shutting down" working wheel appears. The screen then goes black for a moment (normal
spot the system should power down) but then the Blue Screen of Death pops up.

Error is "system thread exception not handled" - and although the BSOD promises it the system does not reboot. I used WhoCrashed to look at the dump files but the it doesn't show any dumps/crashes from when these errors appear. Any suggestions or hints
on what steps to take next?

 

System Thread Exception Not Handled?

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

I suggest you to boot into Safe Mode environment and update your graphic drivers.

Method 1: Update drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• Press Windows key + X key and click on
  Device manager.
• Search for Display Adapters.
• Right-click on the graphics
  card and click on Update driver software.

You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



Method 2:



Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

Thank you.

 

system thread exception not handled / ntfs.sys

Hey, thanks again for the reply!

Please check my 2nd bullet point, with the 2 notes.

-----------

• W10 1809 media creation tool - boots but results in the same error.

1. Note 1: if I disconnect SSD1, HDD1 (W10 drive systems) the W10 USB can boot!
2. Note 2: while using W10 USB, If I attempt to reconnect either drive I get BSOD (system thread exception not handled - ntfs.sys)