Windows 10: BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b

Discus and support BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b in Windows 10 BSOD Crashes and Debugging to solve the problem; BSOD happens spontaneously with no visible reason. Windows 10 x64 Home for one language. I hope it wouldn't be a problem that it's a Russian Windows... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PocketSam, Dec 19, 2016.

  1. PocketSam Win User

    BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b


    BSOD happens spontaneously with no visible reason.
    Windows 10 x64 Home for one language.
    I hope it wouldn't be a problem that it's a Russian Windows edition. *Redface

    I consider the reason of the BSOD is Adguard or Avast, but I'm a bit lack of BSOD crash analysis skills. I've tried to use Nirsoft BlueScreenViewm but it didn't help me a lot. *Sad
    Can you please give a link for a training manuals. Thanks.

    Attachment 114295

    :)
     
    PocketSam, Dec 19, 2016
    #1

  2. Windows 10 64-bit Blue Screen of Death

    Hi,

    several BSOD happens when wake up the PC in a sleep mode, it does not happen everyday, bug check string, code and caused by driver as follows:

    SYSTEM_SERVICE_EXCEPTION, 0x0000003b, ntoskrnl.exe.

    PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ndis.sys.

    AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a ntoskrnl.exe.

    PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 FLTMGR.SYS.

    PM SYSTEM_SERVICE_EXCEPTION 0x0000003b atikmdag.sys.

    Here is the link for DMP and MSinfo

    My PC dmp and info.zip

    Computer specification:

    OS: windows 10 64-bit

    CPU: intel core i7-4770 3.40GHz

    Ram: 16 GB

    Video card: AMD ATI Radeon R9 390x

    Motherboard: Gigabyte Z87-HD3
     
    Black Cover, Dec 19, 2016
    #2
  3. ahamin Win User
    After updating to windows 10 my pc always Crash so help plz

    Thanks for replay

    • I meant the system (windows 10)
    • I repeatedly get BSOD
    • yes
    • since I updated to windows 10
    • No
    these are example for error message I get:

    KMODE_EXCEPTION_NOT_HANDLED

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    SYSTEM_SERVICE_EXCEPTION 0x0000003b

    IRQL_NOT_LESS_OR_EQUAL 0x0000000a

    DRIVER_OVERRAN_STACK_BUFFER 0x000000f7

    I uploaded my dump files at my 1st post
     
    ahamin, Dec 19, 2016
    #3
  4. Ztruker Win User

    BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b

    Agree it looks like Avast is the cause:

    *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys

    Completely uninstall Avast then run with the built-in Windows Defender for awhile and see if the problem is resolved. If yes then you can stay with Defender (this is what I use) or try a newer version of Avast or another AV program.
     
    Ztruker, Dec 20, 2016
    #4
Thema:

BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b

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