Windows 10: BSOD System_Service_Exception when playing Games

Ok, so I got the error again with everything else turned off and only Netflix(firefox) and Dragon Age Inquisition running. In the background was Steam and Origin.
Attachment 27256

 

So this time while playing Dragon Age Inquisition I got a System Thread Exception Not Handled. I went to check the driver on my Graphics card and it was correct. I then went one by one down all my devices and checked the drivers. I managed to update a AMD IOMMU Device Driver, An AMD SMBus, updated Realtek PCIe GBE Family Controller, and updated Renesas USB 3.0 eXstensible Host controller.

The dump log is found below.
Attachment 27318

 

I'll take a look at these this afternoon when I'm home from work mate.

 

Ok, latest crash was a KMODE_EXCEPTION_NOT_HANDLED error while running Dragon Age and Netflix on Firefox.
Attachment 27602

 

At this point I'd like to rule out RAM.
Code: KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff802634ead72, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: ffffffffffffffff, Parameter 1 of the exception Debugging Details: ------------------ READ_ADDRESS: unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes ffffffffffffffff EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.[/quote]
Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+ - Windows 7 Help Forums



Note



Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

 

alright ran memtest86+ twice and found no errors each time.

 

You ran it for eight passes?

 

It's still running. Left it on overnight and I'm at 6 passes, no errors. This thing takes forever.

 

Hey, I gotta go out to Houston for a few days and away from my PC. I'll be back on Tuesday.

 

alright. Im back and ran for 8 passes. All good, no errors

 

Can you wait for another BSOD and post up new logs please mate?

 

Alright. I'll post up when I get another one.

 

OK, so I finally got my next BSOD. This time I was playing Far Cry 4 with Netflix on the other monitor. I'm starting to think that something that Netflix does is causing the crash. When I play games without using Netflix I don't get the error.
Additionally, when i play games with Netflix on my Xbox on the other screen, no problems occur. And when I play games with Netflix streaming from my Xbox One, no problems occur.
Attachment 30276

 

Hit another BSOD while playing Heroes of the Storm. Netflix was not running. around that time, Blizzard's Battle.net app did initiate a background download for a patch (so i wouldnt have to wait for the patch when it actually released) for Heroes of the Storm which I was currently playing.

Attachment 30413

 

The latest two dumps are 0x3B, and with memory ruled out I'm wondering if a driver is playing up here. It's possible it could be a system service as LUA File Virtualisation driver has been flagged in one, I'm not sure that's the cause but it's a possibility I suppose. You'll see in the text below that luafv.sys has been named as a probable cause, and if you scroll down you'll see more reference to memory corruption. Further down the Process Name is plugin-contain, which I believe is the plugin-container for Firefox.
Code: BugCheck 3B, {c0000005, fffff80081f53d72, ffffd00024f27080, 0} Probably caused by : luafv.sys ( luafv!LuafvGenerateFileName+bf ) Followup: MachineOwner --------- 4: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff80081f53d72, Address of the instruction which caused the bugcheck Arg3: ffffd00024f27080, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: plugin-contain CURRENT_IRQL: 0 ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre[/quote]
As a test (as I'm pretty much guessing here) could you use a different browser to Firefox?