Windows 10: BSOD System_Service_Exception

Discus and support BSOD System_Service_Exception in Windows 10 BSOD Crashes and Debugging to solve the problem; I was away from my computer while it happened but when I returned I went into the event viewer and found the error code 0x0000003b with event ID 1001.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RyanO'pry, Jan 3, 2021.

  1. RyanO'pry Win User

    BSOD System_Service_Exception


    I was away from my computer while it happened but when I returned I went into the event viewer and found the error code 0x0000003b with event ID 1001. I read the dump file to find that it has to do with "FLTMGR". I left the information under this. This isn't the first time I've dealt with a BSOD, I've been dealing with multiple for the past month or so. Please help, thanks.


    Microsoft R Windows Debugger Version 10.0.19041.685 AMD64
    Copyright c Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\010321-11515-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Path validation summary **************
    Response Time ms Location
    Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 10 Kernel Version 19041 MP 12 procs Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 19041.1.amd64fre.vb_release.191206-1406
    Machine Name:
    Kernel base = 0xfffff804`49a00000 PsLoadedModuleList = 0xfffff804`4a62a2b0
    Debug session time: Sun Jan 3 18:06:07.760 2021 UTC - 6:00
    System Uptime: 1 days 0:31:56.652
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ........
    Loading User Symbols
    Loading unloaded module list
    .....................................
    For analysis of this file, run !analyze -v
    10: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION 3b
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff804462d7c7a, Address of the instruction which caused the bugcheck
    Arg3: ffff908d8b075c70, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 2

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-59M94KS

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 10

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 79

    Key : Analysis.System
    Value: CreateObject


    BUGCHECK_CODE: 3b

    BUGCHECK_P1: c0000005

    BUGCHECK_P2: fffff804462d7c7a

    BUGCHECK_P3: ffff908d8b075c70

    BUGCHECK_P4: 0

    CONTEXT: ffff908d8b075c70 -- .cxr 0xffff908d8b075c70
    rax=0000000020206f49 rbx=ffffa9817d858dc0 rcx=ffffa9817d858dc0
    rdx=0000000020206f49 rsi=ffffa9816c555010 rdi=000000000000000a
    rip=fffff804462d7c7a rsp=ffff908d8b076670 rbp=0000000000000001
    r8=0000000000000000 r9=0000000000000000 r10=fffff80449c54560
    r11=ffffa9816c340010 r12=0000000010000000 r13=ffffa9816cbf1d20
    r14=0000000000000208 r15=0000000000000001
    iopl=0 nv up ei ng nz na pe nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050282
    FLTMGR!FltpMoveIrpToCallbackData+0xa:
    fffff804`462d7c7a 8b4230 mov eax,dword ptr [rdx+30h] ds:002b:00000000`20206f79=????????
    Resetting default scope

    BLACKBOXBSD: 1 !blackboxbsd


    BLACKBOXNTFS: 1 !blackboxntfs


    BLACKBOXPNP: 1 !blackboxpnp


    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: vrserver.exe

    STACK_TEXT:
    ffff908d`8b076670 fffff804`462d7a70 : ffffa981`7d858dc0 00000000`00000000 ffff908d`8b0767a1 fffff804`49c501c1 : FLTMGR!FltpMoveIrpToCallbackData+0xa
    ffff908d`8b0766a0 fffff804`462d4b32 : ffff908d`8b0767c0 ffff908d`8b0767c0 00000000`20206f49 ffff908d`8b0767d0 : FLTMGR!FltpAllocateIrpCtrlInternal+0x1b0
    ffff908d`8b076700 fffff804`4630caaf : ffffa981`69016880 00000000`00000000 00000000`000000e0 fffff804`4a02af81 : FLTMGR!FltpPassThrough+0x1c2
    ffff908d`8b0767a0 fffff804`49c52f55 : ffffa981`0000000a ffffa981`7f92ed60 00000000`00000002 00000000`00000001 : FLTMGR!FltpFsControl+0xbf
    ffff908d`8b076800 fffff804`49ffd518 : ffff908d`8b076b80 ffffa981`7f92ed60 00000000`00000001 ffffa981`877b8080 : nt!IofCallDriver+0x55
    ffff908d`8b076840 fffff804`49ffcde5 : 00000000`0011400c ffff908d`8b076b80 00000000`00000005 ffff908d`8b076b80 : nt!IopSynchronousServiceTail+0x1a8
    ffff908d`8b0768e0 fffff804`4a0c20e6 : 00000000`00000000 00000000`000007c8 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x5e5
    ffff908d`8b076a20 fffff804`49e071b8 : ffffa981`7c8ad540 0000000b`aa2ff648 ffff908d`8b076aa8 00000000`00000000 : nt!NtFsControlFile+0x56
    ffff908d`8b076a90 00007ffc`214cc6d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
    0000000b`aa2ff628 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`214cc6d4


    SYMBOL_NAME: FLTMGR!FltpMoveIrpToCallbackData+a

    MODULE_NAME: FLTMGR

    IMAGE_NAME: FLTMGR.SYS

    IMAGE_VERSION: 10.0.19041.264

    STACK_COMMAND: .cxr 0xffff908d8b075c70 ; kb

    BUCKET_ID_FUNC_OFFSET: a

    FAILURE_BUCKET_ID: 0x3B_c0000005_FLTMGR!FltpMoveIrpToCallbackData

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {a73af0ae-6f85-3b3e-9e46-f62d27bd7138}

    Followup: MachineOwner
    ---------

    :)
     
    RyanO'pry, Jan 3, 2021
    #1
  2. Rodgers74 Win User

    BSOD: SYSTEM_SERVICE_EXCEPTION

    Have been receiving a BSOD and I am hoping to get it solved. The error was stated as: SYSTEM_SERVICE_EXCEPTION. I have completed the steps in the "Driver
    Verification: BSOD
    " article. The link to the files is below:

    http://1drv.ms/1ThiztX

    Files Contained:

    • .dmp (x2
    • MSinfo
    • Speccy System Specs
    Hopefully this can be easily resolved! Thanks for your time.
     
    Rodgers74, Jan 3, 2021
    #2
  3. Rudolfos0 Win User
    BSOD while gaming SYSTEM_SERVICE_EXCEPTION win32kbase.sys & ntoskrnl.exe windows 10

    I have similar BSODs, I also have NVIDIA card and Intel i7 4700MQ

    • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (HTTP.sys+cdfed)
    • Kernel_Security_Check_failure (NTFS.sys+19a95)
    • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)
    • DRIVER_IRQL_NOT_LESS_OR_EQUAL (L1C63x64.sys+6cb3)
    • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)

    Windows 10 BSOD - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)
     
    Rudolfos0, Jan 3, 2021
    #3
  4. Eric Ber Win User

    BSOD System_Service_Exception

    BSOD cause by ntkrnlmp.exe SYSTEM_SERVICE_EXCEPTION

    Hi Zac,

    An outdated or corrupted driver is one of the possible reasons why you are having a blue screen error, SYSTEM_SERVICE_EXCEPTION thatis caused by ntkrnlmp.exe and ntoskrnl.exe. For us to assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Do you have a third-party security software installed?
    • What is the make and model of your computer?
    • Have you tried to download and install the latest drivers of your device from its manufacturer's website?

    Meanwhile, I would suggest that you try the steps in this
    link
    to troubleshoot blue screen issues in Windows 10.

    We'll be looking forward to your reply.
     
    Eric Ber, Jan 3, 2021
    #4
Thema:

BSOD System_Service_Exception

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