Windows 10: BSoD Thread stuck in device driver - while gaming

Sorry, all of the other info I found online told me to go directly to AMD and download their drivers. So, download the driver form HP then I take it?

 

You'll mostly find information for systems running on desktops, for those it is not a problem to go to AMD directly *Smile

As you have a laptop your laptop manufacturer is the best driver source, they usually alter their drivers. For some that is a -1, but often I see those that have used drivers that are not from the laptop manufacturer having their issues resolved with going back to the laptop manufacturer drivers.

 

I will install those drivers and see what happens. Thanks again.

 

Installed the new drivers from HP. This did not solve the problem. Still having BSoD problems, but now they seem to be happening all the time, not just when I am playing an online game.

 

In fact, the frequency of the crashes seems to accelerated greatly. I just had my fifth BSoD in less than 2 hours. They were happening only about twice a day, total, before downloading the new drivers from HP's website.

 

I understand what you're going through, but so long as you don't provide additional information nobody can help you with proper suggestions.
BSOD Posting Instructions

 

I guess I misunderstood the instructions the first time I read them. Do I need to attach a new log every time I crash?

 

Yes, there are several reason why, a few explained below.
- Event logs, error reportings, all these information is continue updated as there is continue written to the disk. Missing something may be crucial for your system'
- Crash dumps, the zip includes crash dumps that we analyze to find possible causes. Crash dumps are the most important in what we do, without them it is guesssing in the wild where we have no idea if we may be even close or making things worse.
- System information, we can access certain system information that sometimes is required through the information provided in the zip. Though we can't get everything from a system, we can get information that you can't get anywhere else that I know of.