Windows 10: BSOD trigged by video

Discus and support BSOD trigged by video in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, When I attempt to watch a video on a news site on Chrome, my computer has a BSOD. I have tried uninstalling the Intel(R) HD Graphics 4000... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Clock404, Jul 11, 2019 at 10:22 PM.

  1. Clock404 Win User

    BSOD trigged by video


    When I attempt to watch a video on a news site on Chrome, my computer has a BSOD.

    I have tried uninstalling the Intel(R) HD Graphics 4000 driver from the device manager making sure to tick the uninstall driver software box. Then I let the computer automatically reinstall the driver after rebooting. This didn't work. I then tried uninstalling the driver again and reinstalling the one directly from Intel's website. This initially appeared to work but ultimately did not fix the issue. I also tried reinstalling Chrome and rebooting to no avail.

    The debug information I pulled from the memory dump can be found here:

    Any suggestions on how to resolve this are very appreciated.

    I previously made a post about this, however, I had marked it as resolved when it later turned out to be not resolved. I tried to unmark it as resolved but it still says "You were helped by this reply." As a result I am not sure if the other post is still being shown as needing help. So I have created a new one and I will now only mark as resolved after making sure it is 100% resolved.

  2. ARC
    Arc Win User

    Random BSOD while browsing internet

    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
  3. [BSOD] Memory_Management

    Hi Patrick,

    There's a lot of reason for booting in to a BSOD, like problems with the driver for your display adapter or the video output is being sent to an unexpected port. In order for us to efficiently assist you, we just have few questions for you:

    • Were there any changes made to your computer prior to the issue?
    • Are you getting any error message/code along with the BSOD?
    • What troubleshooting steps have you done so far?

  4. Mark Isi Win User

    BSOD trigged by video


    Hi Pei JianYap,

    This error code suggests that either you have corrupted or faulty video card driver, or a hardware problem with the graphics card itself. To confirm this, I suggest starting your PC in
    Safe Mode, and see if the BSOD persists.

    Another step that you can try is to perform SFC scan for any system file corruption.

    Try these suggestions and let us know the outcome.

BSOD trigged by video

  1. BSOD trigged by video - Similar Threads - BSOD trigged video

  2. BSOD video memory management

    in Windows 10 BSOD Crashes and Debugging
    BSOD video memory management: I am currently experiencing a BSOD issue with my graphics card. Whenever I activate my graphics card I have video memory management BSOD happen randomly. I have already uninstalled the graphics card with GURU DDR, updated the BIOS, did the windows update updates. Install...
  3. BSOD Video TDR Failure

    in Windows 10 BSOD Crashes and Debugging
    BSOD Video TDR Failure: I'm trying to help a friend. She's had Windows 10 (32 bit) for a short time and suddenly, when she clicks on NEW to write a new message in her email, she gets an error called Video TDR Failure. She uses for her email. She will get the BSOD and then it says...
  4. BSOD after watching videos

    in Windows 10 BSOD Crashes and Debugging
    BSOD after watching videos: I recently built my custom computer and every time I watch a video on Youtube or any other streaming channel the computer crashes and says that it will restart but it doesnt do and I have to manually restart it myself. Any help would be much appreciated! Thanks in...
  5. BSOD on fullscreen video in Chrome

    in Windows 10 BSOD Crashes and Debugging
    BSOD on fullscreen video in Chrome: I recently made the switch to windows and I get BSOD very often while trying to full screen a video in Chrome. I tried reinstalling windows and I still get the error. I tried letting windows install the video drivers, it BSODs, i tried letting the lenovo update tool...
  6. BSOD during video import

    in Windows 10 BSOD Crashes and Debugging
    BSOD during video import: I have been converting old family VHS tapes recently to digital using the hardware Pinnacle System DVC100 and software NGstudio from pinnacle, and during the import process my computer crashes towards the end of the capture. This has happened three times. Everything seems to...
  7. BSOD During youtube videos

    in Windows 10 BSOD Crashes and Debugging
    BSOD During youtube videos: So i very recently did a clean install of windows 10 and have experienced 2 BSOD since then and only when i was watching youtube videos. I did some of my own troubleshooting and tried reinstalling drivers but i got a second BSOD shortly after. Any help is greatly...
  8. BSOD watching video

    in Windows 10 BSOD Crashes and Debugging
    BSOD watching video: Running Win 10 pro 64 bit 14393.105 new build intel i7 6770k ASUS Z170 pro gaming 【Kingston】HyperX Predator DDR4 DDR4-3333 8GBx2枚 1.35V This is the 2nd time I have had a BSOD in the last couple of days. It's pretty hot in Japan right now. Might be a heat issue, but I...
  9. BSOD caused by video / audio

    in Windows 10 BSOD Crashes and Debugging
    BSOD caused by video / audio: Like the title says, I have a BSOD issue that only tends to happen when I'm playing a video. This happened quite frequently when watching youtube videos before the upgrade from 8, but after the upgrade it has slowed down some and wasn't really bothering me. Here lately I have...
  10. BSOD Video problem

    in Windows 10 BSOD Crashes and Debugging
    BSOD Video problem: Hello Tenforums I have been getting crashes with my pc on HD7850, when starting up. Sometimes my pc will just boot to a unresponsive black screen where i have to reset my PC. Other times it boots into the os, but after some time it will start to flicker with vertical lines...