Windows 10: BSOD, unexpected shutdown, games constantly crashing. I cannot figure out the problem.

A couple weeks ago there were a few power outages and my PC had a bit of trouble starting up after that happened and would BSOD or just freeze every couple hours.


Now it seems to be performing better but when I try to play a game it will randomly close out unexpectedly and sometimes BSOD within a few minutes to an hour. Google Chrome will also give the "Aw, snap" error when I am watching YouTube sometimes.


I've tried replacing the power supply unit

I've tried re-installing windows through EUFI bios, the option which uninstalls all programs and re-installs windows, but keeps personal files

I've tried re-flashing the GPU firmware

I've checked that the SSD is okay


I've included the latest 3 minidump as well as the MEMORY.DMP files hoping that someone might be able to look at those and get an idea of why it's crashing? Any help would be very appreciated.


Next I will try flashing my bios and swapping out the GPU to see if either of those are the issue.


Dump files:

https://drive.google.com/file/d/1z-S3HfAlyp4wWSk6eJQFV4InugECM677/view?usp=sharing


Here is the latest problem details most recent BSOD:


Problem Event Name: BlueScreen

Code: 139

Parameter 1: 1d

Parameter 2: fffff30380e5a300

Parameter 3: fffff30380e5a258

Parameter 4: 0

OS version: 10_0_19041

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.19041.2.0.0.768.101

Locale ID: 1033

:)

 

Pc Crashes into BSOD

After completing the steps in post #12 indicate whether there are BSOD or unexpected shutdowns and restarts.
Having hardware components available as the next step will be useful.

 

Unexpected BSOD

I thought every BSOD is unexpected, apparently sometimes they are... *Smile

 

Unexpected Shutdown

Hi

Please see response to your questions below

• Did you make any changes on the computer prior to this issue?
  

No changes other than about a month ago reinstalling W10.

• What troubleshooting steps have you done so far?

Other than checking updates have successfully installed, none as not sure approach to take.

• What was the exact error code/message you have received?

No error code or message received. On the first occasion I was looking at outlook and without any warning the PC shutdown. It was almost as if it was a desktop (it is a laptop) and the power stopped. The laptop was plugged into the mains and in addition
the battery had a full a full charge.

On restarting the laptop no error message came up and I only noted a small difference in boot up, that for a short period a blue screen was displayed (not normally seen on boot up) and then the start screen appeared for me to log in.

As mentioned previously the only reference to this is from the log which in the summary states that there was an unexpected shutdown.