Windows 10: BSOD (Unexpected_Kernel_Mode_Trap) When Playing Overwatch

Hello,

I recently built a computer over the holidays with the specs listed in my profile. I have been using it daily for work and for gaming, but the last couple of weeks I got a BSOD error (Unexpected_Kernel_Mode_Trap) twice. I checked event logs both times and learned nothing. I also checked my gpu and cpu temps and they were well within normal limits. I don't remember installing a new app/program that may be causing these crashes either.

I ran the windows memory diagnostics and it came back normal. I also checked my gpu, motherboard, windows, and any other apps I use for updates, but they are all up to date.

My windows version is 1909 OS build 18363.592. I attached the V2 log collector below.

Any help would be greatly appreciated, this is my first time using a windows OS in over 10 years and I am really enjoying the performance of my system, but this happening so quickly, and somewhat frequently is worrisome.

Thank you in advance,

Ryan O'Connor

DESKTOP-LRUKAAD-(2020-01-23_00-05-35).zip

:)

 

Play Overwatch Free August 23-27 with Xbox Live Gold Xbox

Source: Play Overwatch for Free with Xbox Live Gold August 23 - 27 - Xbox Wire

 

Frequent crashes playing Overwatch

Hi,

To determine the root cause of this issue, kindly answer the following questions:

• Have you tried playing other games and check if the same thing occurs?
• Which edition of Overwatch are you using?
• Do you have the physical copy or the digital version of the game?

If you're using the digital version, we suggest running the Windows apps troubleshooter provided on this

link. This can help in resolving issues regarding games and applications downloaded from the Windows Store.

We'll be waiting for your response.

 

BSOD only when playing Overwatch. Can't pinpoint a solution


As the thread title suggests I have been having BSOD whenever I play Overwatch. Sometimes I can play for hours before having a crash occurs and other times it happens in minutes. I have gotten some minidump files from the past few days as well as the files from the dm_log_collector. If there is any more info I need to post please let me know.