Windows 10: BSOD (Unexpected_Kernel_Mode_TRAP)

Wow I am honestly an idiot and need to learn the read. Sorry about that.

 

Okay I've now attached the files in a zipped folder on the original post.

 

It looks like it wasn't yet finished as there is a .tmp file present.

Also, upload a zip in a new reply, makes it easier for us.

 

No problem. Here you go Attachment 97988

 

Run the DM Log Collector again and upload a new zip, wait for the DM Log Collector to say 'The file collector has finished', then it is finished.
It looks to be not a complete zip, because there is again a .tmp file present.

 

I had to reset my computer because it wouldn't make another sysinfo file. Made sure it had no errors when it went through. let me know if it works. Attachment 98001

 

Please check C:\Windows for the MEMORY.dmp, upload it to a 3rd party uploader (onedrive, google drive, dropbox) and post a share link in your next reply.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial.



Warning Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.
An easy way to get remove these drivers is by using a restore point prior the installation.


I get this when trying to open the systeminfo.txt, does this look familiair to you?
When I look it up there are various of things, I do not know where it comes from and cannot propose a possible solution to disable whatever this is.

 

So I have installed drivers with driver booster because my so called "friend" said it's a reputable thing. Keep in mind this is my first time building a computer. I had it set to put restore points up for when I downloaded drives but it has none. Also, when I'm trying to upload the MEMORY.dmp, it says I need administrators permission, even though I am the admin.

 

And I've also never seen that "Vector smash protection is enabled" either.

 

A FYI, IObit programs are just very bad. They can and in many situations will cause a lot of programs including unbootable systems.
I consider companies making driver update programs bad companies. This is because you do not know where those drivers come from and if these programs truly only do what they claim, update the right drivers. I haven't looked at the documentation of the program, mainly because I do not find it worth it to spend time on the IObit site, but you should ask where the drivers really come from. They take them from the cloud, but where do they come from before they are in the cloud?
Besides, the last time I used Driver Booster, a couple of months ago on one of my VM's, it replaced drivers that are from Windows. A reboot was required, end result was me having to reinstall the VM.

A dump cannot be accessed on there original location, you need to copy them to a different location to upload them.
Code: cd\Windows copy *.dmp %userprofile%\desktop[/quote] these are the commands I use when copying dumps to the desktop from an admin command prompt.

 

It keep giving me the erorr "The system cannot find the file specified", when i'm looking at the name of the file right here.

 

Please provide a screenshot

 

Sorry for the late response. Went to dinner. Attachment 98031

 

2 things that need correction *Wink
1. Open the command prompt as administrator (right click > run as administrator)
2. %drewb%\desktop should be %userprofile%\desktop, %userprofile% is an environment variable that points to C:\Users\{username}\

The dump can only be accessed through command prompt if you run it as administrator. When you run it as administrator and enter cd\Windows it should look like
C:\Windows\system32>cd\Windows
Else it looks like
C:\Users\{username}

More information about environment variables *Arrow Environment Variables in Windows 10 - Windows 10 Forums


I hope this has cleared up a few things *Smile

 

Ah it has thank you very much. I'll get that link to you when I get home. I have class for a while today so I won't be home until about 4 est.