Windows 10: BSOD updating Win 10 Build 10547 to 10565

Discus and support BSOD updating Win 10 Build 10547 to 10565 in Windows 10 BSOD Crashes and Debugging to solve the problem; Windows 10 fails to update to the latest insider build on my computer. The update downloads the files and appears to get through the first 2 reboots... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JerryB, Oct 12, 2015.

  1. JerryB Win User

    BSOD updating Win 10 Build 10547 to 10565


    Windows 10 fails to update to the latest insider build on my computer. The update downloads the files and appears to get through the first 2 reboots fine (71% complete - Installing features and drivers). However, immediately after it completes the next reboot and goes to configuring settings I get a BSOD with a BAD_POOL_CALLER error. I've looked at the Update.log file and it's filled with multiple repeats of the same error:

    1600/12/31 19:00:00.0000000 1420 13136 Unknown( 196): GUID=05debca2-5173-0199-b512-bf83b62e0f1d (No Format Information found).
    1600/12/31 19:00:00.0000000 1420 13136 Unknown( 11): GUID=a54b7bcd-c88e-3f07-bb9c-85d58bd4cde3 (No Format Information found).
    1600/12/31 19:00:00.0000000 1420 13136 Unknown( 145): GUID=31209fa9-7652-43b3-cb6e-f2aca7edef9c (No Format Information found).

    I did a search and I can't find those GUID's. Does anyone have any idea what's going on or should I just wait and see if the next Insider build fixes this issue?

    :)
     
    JerryB, Oct 12, 2015
    #1

  2. Update to most recent build not working

    I’m “flummoxed”.

    Two PCs running 64 bit Windows 10 Home. One PC is an Asus ROG laptop with Win 10 build 10240 on first drive and build 10547 on second drive. Also a Dell Inspiron desktop with Win 10 10565 on first drive and build 10240 on second drive.

    As of this writing build 10565 is the most recent Microsoft build. In theory all four drives on the two PCs should upgrade to build 10565 , however nothing I do to update Win 10 to the most recent build works. How do I upgrade the three drive with
    older builds (i.e. 10240 and 10547) to the most recent build (i.e. 10565).
     
    veryoldjerry, Oct 12, 2015
    #2
  3. Yaqub K Win User
    Yaqub K, Oct 12, 2015
    #3
  4. DDCGI Win User

    BSOD updating Win 10 Build 10547 to 10565

    70]Windows 10 fails to update to the latest insider build on my computer. The update downloads the files and appears to get through the first 2 reboots fine (71% complete - Installing features and drivers). However, immediately after it completes the next reboot and goes to configuring settings I get a BSOD with a BAD_POOL_CALLER error. I've looked at the Update.log file and it's filled with multiple repeats of the same error:

    1600/12/31 19:00:00.0000000 1420 13136 Unknown( 196): GUID=05debca2-5173-0199-b512-bf83b62e0f1d (No Format Information found).
    1600/12/31 19:00:00.0000000 1420 13136 Unknown( 11): GUID=a54b7bcd-c88e-3f07-bb9c-85d58bd4cde3 (No Format Information found).
    1600/12/31 19:00:00.0000000 1420 13136 Unknown( 145): GUID=31209fa9-7652-43b3-cb6e-f2aca7edef9c (No Format Information found).

    I did a search and I can't find those GUID's. Does anyone have any idea what's going on or should I just wait and see if the next Insider build fixes this issue?[/QUOTE]
     
    DDCGI, Oct 12, 2015
    #4
  5. DDCGI Win User
    I have experienced the exact same error (Bad_Pool_Caller) at exactly the same point (Configuration) when trying to install Build 10565. Still investigating the reason - all drivers have been updated and my computer seems to be running fine otherwise.
     
    DDCGI, Oct 12, 2015
    #5
  6. JerryB Win User
    Same here. I've updated my BIOS and checked my devices and drivers with no obvious issues found. The previous Insider build is running perfectly and the latest Insider build consistently BSOD's at the exact same point of the setup process. I've filed a report with Microsoft through the Windows Feedback app. You might want to find that report and add you results so that it doesn't look like I'm the only user having this issue.
     
    JerryB, Oct 13, 2015
    #6
  7. markk2 Win User
    Same here.

    Surface3 pro
     
    markk2, Apr 5, 2018
    #7
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BSOD updating Win 10 Build 10547 to 10565

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