Windows 10: BSOD Video TDR Failure

I'm trying to help a friend. She's had Windows 10 (32 bit) for a short time and suddenly, when she clicks on NEW to write a new message in her email, she gets an error called Video TDR Failure. She uses Live.com for her email. She will get the BSOD and then it says "recovering" and then will restart. But when she tries to compose a new email again the same thing happens. This is the only thing that is affected as far as she knows at this point. Everything else that she does on her computer is working.

Does anyone know if there's anything she can do to fix this?

:)

 

Getting error message saying "video tdr failure" while opening google earth in Windows 10

Original Title: "video tdr failure"

I have been getting error message saying "video tdr failure" when I open google earth since I've changed to Windows 10. What can I do to fix it

 

Frequent BSOD issue Asus K53sm NVIDIA 630m Windows 10

In the past I had video TDR failures rarely and none of them gave me a BSOD. TDR failures recover on their own usually with a message in the system tray. But if frequency of occurrence is high, you may receive a BSOD, I guess.

I suggest you read the following article and do what is recommended in the article for a possible solution.

< TDR failures >

Especially RAM check is important.

I also assume you haven't done any overclocking on your system.

Hope this helps.

EDiT: The final driver version for your card is 382.33 < Nvidia gfx driver > Did you try it ?

There are BIOS updates for your notebook. < Asus K53SM > Have you updated ?

 

She probably needs to do a video driver update. Get her to go to the manufacturers website for her graphics card and update her graphics card drivers.

Try looking at this thread to see a similar problem: BSOD video tdr failure nvlddmkm.sys